Legal Qualifications Of Enforcement Manager/Officer

[Name Removed] made this Rhyddid Gwybodaeth request to LiveWest

This request has been closed to new correspondence. Contact us if you think it should be reopened.

Roedd y cais yn llwyddiannus.

Dear LiveWest,

My questions arise from communications from, an employee of LiveWest, namely Debbie Shaw whom is described as an Enforcement Manager. Unfortunately, I cannot find any mention of Debbie's qualifications publicly .

Please can you tell me what level of legal knowledge (if any) is required by LiveWest in the recruitment of "Enforcement Managers" or "Enforcement Officers"?

Specifically, do the "Enforcement " roles require a legal qualification and if yes, to what level i.e. degree, level 3, certifications etc? Are employees and potential employees required to have certified knowledge of the law around Housing and the implementation of the Equality Act 2010.

If the roles do indeed have a requirement for accredited legal qualifications, are they verified by LiveWest?

Yours faithfully,

[Name Removed]

Enquiries, LiveWest

Thank you for contacting LiveWest. We have received your request/repair
and a member of the Customer Services Team will be in touch with you over
the next few days to discuss your query.

 

If you are contacting us about an emergency issue, please call our
Customer Services Team on:

Cornwall and Devon 0300 123 8080

Somerset and West of England 01934 526 000

 

We have a wide range of self help guides on our website, including the
following:

For any Repairs support,
[1]https://www.livewest.co.uk/my-home/solve...
To contact your Housing Officer,
[2]https://www.livewest.co.uk/my-home/find-...

 

This email and any attached files are confidential, and intended only for
who they are addressed to. If you have received this email in error,
please let us know ([email address] +44 1392 252 566).

LiveWest Homes Limited is a charitable community benefit society, company
number: 7724 VAT: 568873378 (Parent). Arc Developments South West Limited,
a private company limited by guarantee without share capital, company
number: 05716836, VAT: 870111559. LiveWest Properties Limited, company
number: 10110021. LiveWest Treasury plc, company number: 06392963. Great
Western Assured Growth Limited, company number: 02525892. LiveWest Capital
plc, company number: 08691017. LiveWest Charitable Housing Limited, a
charitable registered society, company number: 19165R. Westco Properties
Limited, company number: 02677745, VAT: 784460504. All companies are
registered in England & Wales, trading as "LiveWest", with a registered
office at: 1 Wellington Way, Skypark, Clyst Honiton, Exeter, EX5 2FZ.

** This is an external email, please forward any concern with it to
'Information Security Incident' ** ([email address] )

Any personal data held by us will be treated confidentially and will be
processed only on the basis of an applicable legal basis for processing
under applicable data protection legislation at the time of processing.
For further information on how we use personal data please visit our
website https://www.livewest.co.uk/privacy-notice).

If you have received an email from us containing personal data in error,
please contact the Data Protection Manager on 0300 123 8080 as soon as
possible after receipt and delete the email.

References

Visible links
1. https://www.livewest.co.uk/my-home/solve...
2. https://www.livewest.co.uk/my-home/find-...