Legal Case Management System

Response to this request is long overdue. By law, under all circumstances, East Dunbartonshire Council should have responded by now (details). You can complain by requesting an internal review.

Dear East Dunbartonshire Council,

Please answer the following questions around your legal case management system:

1. Do you use a Case Management system within your Legal Services team?
2. If so, how many staff are licenced to use this?
3. What is the name of the product?
4. Who is the supplier?
5. What is the start date of your contract?
6. How long is your contract term?
7. How much did you pay for the system?
8. How much do you pay for the annual support?

Yours faithfully,

Ben Fox

East Dunbartonshire Council

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East Dunbartonshire Council Web Site http://www.eastdunbarton.gov.uk

East Dunbartonshire Council

Dear Mr Fox,

Thank you for your Freedom of Information enquiry, dated the 14th of June
2013, below. In response to your enquiry I can confirm that East
Dunbartonshire Council's legal team does not use a Case Management system.

I hope that this information is to your satisfaction. If there are any
problems please do not hesitate to contact me.

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has dealt with your request, you are entitled to require the Council to
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decision. You will receive notice of the results of the review within 20
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findings of the review as well as details of how to appeal to the Scottish
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response. You must request an internal review by the Council before a
complaint can be directed to the Scottish Information Commissioner.

Yours sincerely,

Stephen Armstrong

Freedom of Information/Data Protection Officer,
East Dunbartonshire Council,
Telephone No. 0141-578 8057
Fax No. 0141-578 8117
[East Dunbartonshire Council request email]

From: Ben Fox <[FOI #164932 email]>
To: FOI requests at East Dunbartonshire Council
<[East Dunbartonshire Council request email]>
Date: 14/06/2013 15:02
Subject: Freedom of Information request - Legal Case Management System

Dear East Dunbartonshire Council,

Please answer the following questions around your legal case management
system:

1. Do you use a Case Management system within your Legal Services team?
2. If so, how many staff are licenced to use this?
3. What is the name of the product?
4. Who is the supplier?
5. What is the start date of your contract?
6. How long is your contract term?
7. How much did you pay for the system?
8. How much do you pay for the annual support?

Yours faithfully,

Ben Fox

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