Legal Case Management System

The request was successful.

Jeremy Bartlett

Dear Craven District Council,

Please answer the following questions:

1. Do you have a legal services team?
2. Do you use a Case Management system within your Legal Services team?
3. If so, how many staff are licenced to use this?
4. What is the name of the product?
5. Who is the supplier?
6. What is the start date of your contract?
7. How long is your contract term?
8. How much did you pay for the system?
9. How much do you pay for the annual support?

Yours faithfully,

Jeremy Bartlett

Vicky Davies, Craven District Council

Dear Sir

Thank you for submitting an information request which will be produced in accordance with the requirements of the Freedom of Information Act.

I have referred your request to Annette Moppett, Legal Services Manager who will respond to your request within 20 working days.

If you have any queries, please do not hesitate to email either myself or Annette Moppett [email address]

Yours faithfully

Vicky Davies
Committee Administrator
t: 01756 706486
e: [email address]

Craven District Council
1 Belle Vue Square, Broughton Road, Skipton, BD23 1FJ
www.cravendc.gov.uk

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show quoted sections

Annette Moppett, Craven District Council

2 Attachments

Dear Mr Bartlett,

 

Thank you for your recent e-mail requesting the following information
under the Freedom of Information Act:

 

1. Do you have a legal services team?

2. Do you use a Case Management system within your Legal Services team?

3. If so, how many staff are licenced to use this?

4. What is the name of the product?

5. Who is the supplier?

6. What is the start date of your contract?

7. How long is your contract term?

8. How much did you pay for the system?

9. How much do you pay for the annual support?

 

This is the Council’s reply to your request for information.

 

1.       Yes

2.       Yes

3.       Five

4.       IKEN Case Management

5.       IKEN Business Limited

6.       August 2008

7.       12 month rolling contract

8.       Please see the attached Decision Notice

9.       Please see the attached Decision Notice

 

Regards

 

Annette Moppett
Legal Services Manager

t: 01756 706325
e: [1][email address]

1 Belle Vue Square, Broughton Road, Skipton, BD23 1FJ
[2]www.cravendc.gov.uk
Do you suspect someone in Craven is committing benefit fraud? If so,
please report it to the Control Team who will consider your information
and either act on it or refer it to the relevant authority. You may make
your report anonymously. Benefit Fraud Hotline: 01756 706388 (there is an
answerphone out of office hours). E-mail: [3][email address]
or use the [4]Reporting Benefit Fraud Form on Craven District Council's
website.

This e-mail, including any attachments, is confidential and intended only
for the attention and use of the named
addressee(s). It may contain information covered by legal, professional or
other privilege. If you are not an addressee,
please inform the sender immediately and destroy this e-mail. Do not read,
copy, use, retain or disclose this e-mail or any
part of it. Its contents do not necessarily represent the views or
opinions of Craven District Council. All reasonable
precautions have been taken to ensure no viruses are present in this
e-mail. Craven District Council cannot accept
responsibility for loss or damage arising from the use of this e-mail or
attachments and recommend that you subject
these to virus checking procedures prior to use.

Please be aware that all communications sent to or from Craven District
Council may be subject to recording and/or
monitoring in accordance with relevant legislation.

References

Visible links
1. Click to send email to Annette Moppett
mailto:[email address]
2. http://www.cravendc.gov.uk/
3. mailto:[email address]
4. http://www.cravendc.gov.uk/article/1781/...