Dear South Ayrshire Council,

Please provide the following information.

1) The process for registered landlords to be reminded of pending renewals of their landlord registration, including copies of template letters/emails which are sent to landlords as a reminder to renew.

2) The number of landlord reminders which have been sent out in the period 1 March 2016 to 1 March 2017, both dates inclusive.

3) The number of 'late renewal fees' which have been applied to landlord renewals between 1 March 2016 and 1 March 2017, both dates inclusive.

4) The number of late renewal fees which have been appealed, the reason for the appeal and the outcome. Please provide this for the period 1 March 2016 to 1 March 2017 both dates inclusive.

5) A copy of the appeal/complaints process for landlord registration.

Yours faithfully,

Andrew Hill