Key Business Systems

Roedd y cais yn llwyddiannus.

Dear North West Ambulance Service NHS Trust,

I would be grateful if you could provide the following information relating to your organisation and the key business systems that you operate:

What is the total number of employees in your organisation?
What is the total annual £revenue for your organisation?
What is the total/average number of sub-contractors (non Payroll based service providers) utilised by your organisation p.a. (if this data is available)?
Who is your Head of Finance, email and title?
Who is your Head of Procurement, email and title?
Who is your Head of HR, email and title?
Who is your Head of Payroll, email and title?

Which software applications (and versions) are you running for:
o Finance/ERP?
o Procurement?
o HR?
o Payroll?
o AI - Artificial Intelligence
o RPA – Robotic Process Automation

o How many users of the above systems are you licensed for?
o Are any of the above applications Cloud based? If so, which?
o Do you have an application support partner for any of the above applications, if so who?

o How much do you pay annually for Finance/ERP/HR/Payroll software licence support?
O How much do you pay annually for Artificial Intelligence or RPA?
o How much do you pay annually for application Support & Maintenance and when does it renew?
o Do you work with off-shore partners? If so, who?
o Do you work with Systems Integration partners, if so, who?

Thanks in advance.

Yours faithfully,

Barrie Graham

FOI Enquiries, North West Ambulance Service NHS Trust

2 Atodiad

[1]North West Ambulance Service - NHS Trust

 

Thank you for your request for information.

 

Your request has been received and is currently being reviewed under the
terms of the Freedom of Information Act 2000. 

 

We will contact you again with a response to your request within the 20
working days commitment outlined in the Freedom of Information Act. 
However if there are any queries with your request which I need to clarify
with you, I will contact you at the earliest opportunity.

 

In some circumstances a fee may be payable and if that is the case, I will
let you know.  A fees notice will be issued to you, and you will be
required to pay before we will proceed to deal with your request. 

 

If you have any queries about this letter, please contact me.  Please
remember to quote the reference above in any future communications.

 

Thank you!

 

dangos adrannau a ddyfynnir

FOI Enquiries, North West Ambulance Service NHS Trust

2 Atodiad

[1]North West Ambulance Service - NHS Trust

 

Hi Barrie,

 

Please see below in response to your Freedom of Information request. I
hope this information is of use to you.

 

Kind regards

Sarah

 

What is the total number of employees in your organisation?  Available
online in the annual report:
[2]https://www.nwas.nhs.uk/about-us/our-pub...

What is the total annual £revenue for your organisation? Available online
in the annual report:
[3]https://www.nwas.nhs.uk/about-us/our-pub...

What is the total/average number of sub-contractors (non Payroll based
service providers) utilised by your organisation p.a. (if this data is
available)? Four

Who is your Head of Finance, email and title? Michelle Brooks, interim
Director of Finance, [4][email address]

Who is your Head of Procurement, email and title? Daren Hopkinson, Head of
Procurement, [5][email address]

Who is your Head of HR, email and title? Lorraine McConnell,  Assistant
Director of HR, [6][email address]

Who is your Head of Payroll, email and title?  Vickie Camfield,  Head of
Corporate HR, [7][email address]

 

Which software applications (and versions) are you running for:

o Finance/ERP? – Oracle Cloud / R13

o Procurement? – Oracle Cloud / R13

o HR? – ESR, TRAC  and  ER Tracker

o Payroll? – This is outsourced

o AI - Artificial Intelligence – N/A

o RPA – Robotic Process Automation – N/A

 

o How many users of the above systems are you licensed for?

Oracle Cloud / R13 – 65 Core User Licences and Unlimited iProcurement
licences

ESR is a national NHS system - unlimited user access

 

o Are any of the above applications Cloud based? If so, which?

Oracle Cloud / R13

 

o Do you have an application support partner for any of the above
applications, if so who?

Oracle Cloud / R13 – NEP Consortium

ESR is a national NHS system and support is contracted nationally – the
current provider is IBM.

 

o How much do you pay annually for Finance/ERP/HR/Payroll software licence
support?

See below costs are covered by Support and Maintenance information

 

O How much do you pay annually for Artificial Intelligence or RPA?

N/A

 

o How much do you pay annually for application Support & Maintenance and
when does it renew?

Oracle Cloud / R13 – £127,000 the contract is for 7 years and is due to
expire in March 2024

ESR is a national NHS system - £4,000 as ESR is a national NHS system and
we do not hold the contract.

 

o Do you work with off-shore partners? If so, who? – N/A

 

o Do you work with Systems Integration partners, if so, who? – N/A

 

 

Sarah Whittle

Freedom of Information

North West Ambulance Service NHS Trust

Headquarters, Ladybridge Hall, 399 Chorley New Road, Bolton, BL1 5DD

01204 498306

[8][email address]

[9]www.nwas.nhs.uk

 

dangos adrannau a ddyfynnir