Key Business Systems

The request was successful.

Dear East Lancashire Hospitals NHS Trust,

I would be grateful if you could provide the following information relating to your organisation and the key business systems that you operate:

What is the total number of employees in your organisation?
What is the total annual £revenue for your organisation?
What is the total (average number of sub-contractors (non Payroll based service providers) utilised by your organisation p.a. (if this data is available)?
Who is your Head of Finance, email and title?
Who is your Head of Procurement, email and title?
Who is your Head of HR, email and title?
Who is your Head of Payroll, email and title?

Which software applications (and versions) are you running for:
o Finance/ERP?
o Procurement?
o HR?
o Payroll?
o AI - Artificial Intelligence
o RPA – Robotic Process Automation

o How many users of the above systems are you licensed for?
o Are any of the above applications Cloud based? If so, which?
o Do you have an application support partner for any of the above applications, if so who?

o How much do you pay annually for Finance/ERP/HR/Payroll software licence support?
O How much do you pay annually for Artificial Intelligence or RPA?
o How much do you pay annually for application Support & Maintenance and when does it renew?
o Do you work with off-shore partners? If so, who?
o Do you work with Systems Integration partners, if so, who?

Thanks in advance.

Yours faithfully,

Barrie Graham

Yours faithfully,

Barrie Graham

Freedom of Information (ELHT) Mailbox, East Lancashire Hospitals NHS Trust

Thank you for your Freedom of Information Request under the terms of the Freedom of Information Act 2000 – Ref: 2019/03/19 Graham B

Under the Act, the department is required to provide you with a response within 20 working days. We will write to you in response to your request for information by the16th April 2019.

The Freedom of Information Act includes a number of exemptions to releasing information. Some of these are qualified exemptions which require us to consider whether it is in the public interest to disclose or withhold the information. In these circumstances we may need more time to consider your request, and if this is the case we will write to you by the date above to inform you of when you can expect to receive a response. If you have any queries regarding this request please do not hesitate to contact me, quoting the reference number at the top of this email in all future correspondence.

Details of how we will process your request are available on our website at: http://www.elht.nhs.uk/freedom-of-inform...

Yours sincerely

Freedom of Information Team
East Lancashire Hospitals NHS Trust

[email address]

Website: www.elht.nhs.uk
Twitter: www.twitter.com/EastLancsHosp
Facebook: www.facebook.com/EastLancashireHospitals

Royal Blackburn Hospital | Haslingden Road | Blackburn | Lancashire | BB2 3HH
The information contained in this email may be privileged. It is intended for the addressee only. If you are not the intended recipient, or the designated substitute, please notify the sender and delete this email immediately. The contents of this email must not be disclosed without the sender's consent. We cannot accept any responsibility for viruses, so please scan all attachments.
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Freedom of Information (ELHT) Mailbox, East Lancashire Hospitals NHS Trust

Dear Mr Graham,

Thank you for your Freedom of Information Request under the terms of the Freedom of Information Act 2000. Please find the response to your questions below.

1) What is the total number of employees in your organisation?
We currently have 1970 Bank staff and 8520 Substantive members of staff.
2) What is the total annual £revenue for your organisation?
This information is already published and available in the Trust Annual Report. Please follow this link for a copy of the report. https://user-icmpsmg.cld.bz/ELHT-Annual-...
3) What is the total (average number of sub-contractors (non Payroll based service providers) utilised by your organisation p.a. (if this data is available)?
This information is not available.
4) Who is your Head of Finance, email and title?
Jonathan Wood, Director of Finance - contact details are available from https://www.elht.nhs.uk/about-us/trust-b...
5) Who is your Head of Procurement, email and title?
Sharon Robson, Director of Procurement - please see comment below
6) Who is your Head of HR, email and title?
Deputy Director of HR & OD (Strategy & Business Partnering) and Deputy Director of HR & OD (Workforce Transformation & Resourcing) - please see comment below
7) Who is your Head of Payroll, email and title?
Head of Payroll - please see comment below

Should you wish to contact one of the members of staff listed above, please contact the hospital switchboard on 01254 263555 and ask to be transferred to that position.
The release of individual contact details is considered exempt from disclosure in line with Section 40 of the Freedom of Information Act 200 (Personal Information)

8) Which software applications (and versions) are you running for:
o Finance/ERP?
eFinancials
Boxi
PCG
SLAM
o Procurement?
eFinancials
eProcurement
o HR?
ESR
Allocate
Selenity ER Tracker
o Payroll?
ESR
o AI - Artificial Intelligence
o RPA – Robotic Process Automation
NDL Robotic Process Automation

We are unable to provide the version numbers of the software. This information is exempt under Section 31 (1a) of the Freedom of Information Act as disclosure would, or would be likely to, prejudice the prevention or detection of crime.
East Lancashire Hospitals NHS Trust believe that releasing this information would enable cyber criminals to identify and take advantage of any weaknesses within the security of Trust services. This would put patient & Trust information at risk, including clinical, financial and sensitive personal data. We therefore apply section 31(1)(a).

9) How many users of the above systems are you licensed for?
We are unable to provide details on the number of users for the systems. Some of the systems -e.g. ESR are national systems and the contract covers the Trust, not the number of users. Others, e.g. eFinancials and eProcurement are provided as part of the contract the Trust has with East Lancashire Financial Services. For more information, you would need to contact them directly.

10) Are any of the above applications Cloud based? If so, which?
eFinancials
ESR
Boxi
PCG
SLAM
Allocate

11) Do you have an application support partner for any of the above applications, if so who?
Support partner for eFinancials and eProcurement - East Lancashire Financial Services (ELFS)
ESR - IBM
Boxi - SAP BusinessObjects
SLAM - Civica
PCG - Public Consulting Group

12) How much do you pay annually for Finance/ERP/HR/Payroll software licence support?
13) How much do you pay annually for Artificial Intelligence or RPA?
We are unable to provide a response to Q12 and Q13 due to it being commercial in confidence. In this instance we rely on the exemption under section 43 (commercial interests) of the Freedom of Information Act 2000 as it is commercially sensitive and disclosure under the Act would, or would be likely to, prejudice the commercial interests of those involved.

14) How much do you pay annually for application Support & Maintenance and when does it renew?
PCG - As above (Oct)
SLAM - As above (May)

15) Do you work with off-shore partners? If so, who?
NO

16) Do you work with Systems Integration partners, if so, who?
We use Egress to support our current interfaces

If you are not satisfied with the response you have received in relation to your request and wish to request a review or make a complaint, you should write to the Trust Data Protection Officer/Head of Information Governance, Parkview Offices, Royal Blackburn Hospital, Haslingden Road, Blackburn, BB2 3HH. Email: [East Lancashire Hospitals NHS Trust request email] If you are not content with the outcome of our review, you may apply to the Information Commissioner for a decision. The Information Commissioner can be contacted at:

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Freedom of Information Team
East Lancashire Hospitals NHS Trust
[email address]

Website: www.elht.nhs.uk
Twitter: www.twitter.com/EastLancsHosp
Facebook: www.facebook.com/EastLancashireHospitals

Royal Blackburn Hospital | Haslingden Road | Blackburn | Lancashire | BB2 3HH The information contained in this email may be privileged. It is intended for the addressee only. If you are not the intended recipient, or the designated substitute, please notify the sender and delete this email immediately. The contents of this email must not be disclosed without the sender's consent. We cannot accept any responsibility for viruses, so please scan all attachments.
Please consider the environment before printing this e-mail

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