IT Systems Used by Adults and Childrens Services

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Dear Doncaster Borough Council,

I am writing to you under the Freedom of Information Act 2000 to request the following information.

Please could you provide answers the following questions in Microsoft Excel format with one worksheet for Adults Service and one Childrens Services:

Q1. Which IT systems are used in the department specifically to provide core case management systems and any other supporting software holding information on individuals supported by your adults/children care services? For example, document management, RAS etc. Please provide name of system, supplier and type. e.g core case management system, electronic document management etc.

Q2. For each system identified in Q1 please could you let us know how many users their are?

Q3. For each system identified in Q1 please could you let us know when each of these systems were first implemented and how much has been spent on them each year for the last 5 years? Please breakdown the total cost of each into licence fees, annual support, professional services (training, implementation, consulting etc).

Q4. For each system identified in Q1 please could you let us know what the length of the current contract is and the date the contract ends?

Please could you provide the answers to these questions above in Microsoft Excel format with a separate worksheet for Adults and Childrens, please could you use the following Row titles and a Column for each system? (happy to provide a template as below if required).

System Name
Supplier
Type of System
Number of Users
System Go Live Date
Length of Current Contract (years)
Current Contract End Date
Yr1 (FY2015/16) Licence Fee
Yr1 (FY2015/16) Professional Services
Yr1 (FY2015/16) Support and maintenance
Yr2 (FY2016/17) Licence Fee
Yr2 (FY2016/17) Professional Services
Yr2 (FY2016/17) Support and maintenance
Yr3 (FY2017/18) Licence Fee
Yr3 (FY2017/18) Professional Services
Yr3 (FY2017/18) Support and maintenance
Yr4 (FY2018/19) Licence Fee
Yr4 (FY2018/19) Professional Services
Yr4 (FY2018/19) Support and maintenance
Yr5 (FY2019/20) Licence Fee
Yr5 (FY2019/20) Professional Services
Yr5 (FY2019/20) Support and maintenance

Please let me know if you need any clarification.

I look forward to receiving your response.

Yours faithfully,

Michelle Pearson

Freedom of Information Requests, Doncaster Borough Council

Dear Michelle,

Re: Request for information under the Freedom of Information Act 2000

Thank you for your request for information.

I can confirm your request has been passed to the relevant department who will endeavour to search for any information held and provide you with a response as soon as is possible. This will be within 20 working days and in any case by the 14th February 2020.

Yours sincerely

Craig Miller
Information Governance Officer
Information Governance Team
Corporate Resources
Doncaster Council

Address Floor Two, Civic Office, Waterdale, Doncaster DN1 3BU Website www.doncaster.gov.uk

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Please treat the content of this e-mail as confidential. If you have received this e-mail and
it is not addressed to you please accept my apologies and inform me as soon as possible.

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Freedom of Information Requests, Doncaster Borough Council

2 Attachments

Dear Michelle,

 

Please find attached Doncaster Council’s response to your Freedom of
Information request.

 

Kind Regards

 

Holly Blake

Personal Assistant

Corporate Resources

Doncaster Council

 

Phone: 01302 862501

Address: Civic Office, 1^st Floor, Waterdale, Doncaster, DN1 3BU

Email: [1][email address]

Website: [2]www.doncaster.gov.uk

 

Follow MyDoncaster on Twitter and Facebook for the latest news

 

Please treat the content of this e-mail as confidential. If you have
received this e-mail and it is not addressed to you please accept my
apologies and inform me as soon as possible.

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