IT Systems Used by Adults and Childrens Services

Roedd y cais yn llwyddiannus.

Dear Blaenau Gwent County Borough Council,

I am writing to you under the Freedom of Information Act 2000 to request the following information.

Please could you provide answers the following questions in Microsoft Excel format with one worksheet for Adults Service and one Childrens Services:

Q1. Which IT systems are used in the department specifically to provide core case management systems and any other supporting software holding information on individuals supported by your adults/children care services? For example, document management, RAS etc. Please provide name of system, supplier and type. e.g core case management system, electronic document management etc.

Q2. For each system identified in Q1 please could you let us know how many users their are?

Q3. For each system identified in Q1 please could you let us know when each of these systems were first implemented and how much has been spent on them each year for the last 5 years? Please breakdown the total cost of each into licence fees, annual support, professional services (training, implementation, consulting etc).

Q4. For each system identified in Q1 please could you let us know what the length of the current contract is and the date the contract ends?

Please could you provide the answers to these questions above in Microsoft Excel format with a separate worksheet for Adults and Childrens, please could you use the following Row titles and a Column for each system? (happy to provide a template as below if required).

System Name
Supplier
Type of System
Number of Users
System Go Live Date
Length of Current Contract (years)
Current Contract End Date
Yr1 (FY2015/16) Licence Fee
Yr1 (FY2015/16) Professional Services
Yr1 (FY2015/16) Support and maintenance
Yr2 (FY2016/17) Licence Fee
Yr2 (FY2016/17) Professional Services
Yr2 (FY2016/17) Support and maintenance
Yr3 (FY2017/18) Licence Fee
Yr3 (FY2017/18) Professional Services
Yr3 (FY2017/18) Support and maintenance
Yr4 (FY2018/19) Licence Fee
Yr4 (FY2018/19) Professional Services
Yr4 (FY2018/19) Support and maintenance
Yr5 (FY2019/20) Licence Fee
Yr5 (FY2019/20) Professional Services
Yr5 (FY2019/20) Support and maintenance

Please let me know if you need any clarification.

I look forward to receiving your response.

Yours faithfully,

Michelle Pearson

Blaenau Gwent County Borough Council

Dear Michelle Pearson,

 

I acknowledge receipt of your Freedom of Information request and will
liaise with the relevant Department in order to provide a response.

 

We will endeavour to provide this information within 20 working days.

 

Yours faithfully,

 

Information Governance Team / Tîm Llywodraethu Gwybodaeth

 

H  Blaenau Gwent County Borough Council

       Legal Section, The General Offices, Steel Works Road, Ebbw
Vale, South Wales NP23 6DN

H   Cyngor Bwrdeistref Sirol Blaenau Gwent

       Mae'r Adain Gyfreithiol, Y Swyddfeydd Cyffredinol, Heol Gwaith Dur,
Glyn Ebwy NP23 6DN

 

Mae’r Cyngor yn croesawu gohebiarth yn Gymraeg a saesneg a byddwn yn
cyfathrebu gyda chi yn eich dewis iaith, dim ond I chi rhoi gwybod I ni pa
un sydd well gennych. Ni fydd gohebu yn Gymraeg yn creu unrhyw oedi.

The Council welcomes correspondence in Welsh and English and we will
communicate with you in the language of your choice, as long as you let us
know which you prefer. Corresponding in Welsh will not lead to any delay.

 

If you are unhappy with the handling of your request, you can ask us to
review our response. Requests for reviews should be submitted within 40
days of the date of receipt of our response to your original request –
email: [1][Blaenau Gwent County Borough Council request email].

If you are unhappy with the outcome of our review, you can write to the
Information Commissioner, who can be contacted at:

 

Information Commissioner’s Office - Wales

2^nd Floor Churchill House

Churchill Way

Cardiff

CF10 2HH

Telephone: 029 2067 8400

Fax: 029 2067 8399

Email: [2][email address]

 

 

dangos adrannau a ddyfynnir

Blaenau Gwent County Borough Council

1 Atodiad

Dear Michelle Pearson,

 

We apologise for the delay in responding to your Freedom of Information
request.

 

In response to your Freedom of Information request, please see the
Officer's response below and in the attached document.

 

**In regards to costs - Section 43(2) of the Freedom of Information Act
states that information is exempt from disclosure if it would, or would be
likely to, prejudice the commercial interests of any person (including the
public authority holding it).

 

In this case, the Council believes that disclosing the information
requested would prejudice both the Council's and the commercial interest
of the company. This is because providing the information requested would
amount to disclosing the rates charged by the company for a specific
service. As a result, this information could be used by competitors to
undercut them and provide potential tenderers with an unfair advantage
which risks influencing future tenders when the contract is renewed.

 

I trust this answers your request and if you have any queries please don't
hesitate to contact us.

 

Kind regards,

 

Information Governance Team / Tîm Llywodraethu Gwybodaeth

 

H  Blaenau Gwent County Borough Council

       Legal Section, The General Offices, Steel Works Road, Ebbw
Vale, South Wales NP23 6DN

H   Cyngor Bwrdeistref Sirol Blaenau Gwent

       Mae'r Adain Gyfreithiol, Y Swyddfeydd Cyffredinol, Heol Gwaith Dur,
Glyn Ebwy NP23 6DN

 

Mae’r Cyngor yn croesawu gohebiarth yn Gymraeg a saesneg a byddwn yn
cyfathrebu gyda chi yn eich dewis iaith, dim ond I chi rhoi gwybod I ni pa
un sydd well gennych. Ni fydd gohebu yn Gymraeg yn creu unrhyw oedi.

The Council welcomes correspondence in Welsh and English and we will
communicate with you in the language of your choice, as long as you let us
know which you prefer. Corresponding in Welsh will not lead to any delay.

 

If you are unhappy with the handling of your request, you can ask us to
review our response. Requests for reviews should be submitted within 40
days of the date of receipt of our response to your original request –
email: [1][Blaenau Gwent County Borough Council request email].

If you are unhappy with the outcome of our review, you can write to the
Information Commissioner, who can be contacted at:

 

Information Commissioner’s Office - Wales

2^nd Floor Churchill House

Churchill Way

Cardiff

CF10 2HH

Telephone: 0330 414 6421

Email: [2][email address]

 

dangos adrannau a ddyfynnir