IT Systems for Social Care

The request was successful.

Dear Croydon Borough Council,
Can you please provide the following information in three fold for each Adult Social Care, Childrens’s social care and Children’s centre and/ or family support centre
1. Who is the current supplier of this system and what is the
2. System’s name
3. At what date did you start using the current system , and what was the previous IT system?
4. When did the contract with current supplier begin, and when is it due for renewal?
5. Have you ever had other suppliers for this system? Which ones and with what systems?
6. Please list the modules that you have purchase Are you able to nullify the contract for specific modules (e.g. eMarket/estart )?
7. How much is the total cost of the contract p.a. (including support and maintenance)?
8. Do you use any other IT systems ( such as Agresso) to discharge Social Care responsibility/ If so please list
Licences
How many licenses are you currently paying for?
How much is the total cost of the contract p.a. (including support and maintenance)?
Computer Hardware
IF you have changed the IT system, what changes were needed to hardware, please explain what was the existing hardware and what was the changes needed. If you did not make any changes to the hardware then please list what hardware you have in place .
What was the overall cost of hardware?
Mobile Working
What system/ technology do you use for mobile working?
Data Migration
If you have changed your IT system recently, can you please comment on any difficulty encountered with Data Migration?

Yours faithfully,

Anita Tanner

Freedom of Information, Croydon Borough Council

Dear Ms Tanner

 

Freedom of Information Request

 

Thank you for your recent request.

 

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Lynda Fay

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Croydon Council

 

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Dear Freedom of Information,
Can you please let me know when will I get a response to my Freedom of information request?

Yours sincerely,

Anita

Dear Freedom of Information,

Can you please let me know when are you likely to respond to my request for FOI

Yours sincerely,

Anita

Freedom of Information, Croydon Borough Council

4 Attachments

Dear Ms Tanner

Freedom of Information Request

Please see attached the council's response to your Freedom of Information
request.

Yours sincerely

Lynda Fay
FOI Coordinator
Croydon Council

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Council services, online, 24/7 www.croydon.gov.uk/myaccount Download our
new free My Croydon app for a faster, smarter and better way to report
local issues www.croydon.gov.uk/app

Please use this web site address to view the council's e-mail disclaimer -
http://www.croydon.gov.uk/email-disclaimer