IT Support Services

The request was partially successful.

Dear Enfield Homes,

Please pass this on to the person who conducts Freedom of Information requests.

I would like to request the following breakdown of the ALMO's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Paul Horgan, Enfield Homes

Dear Mr Wicker

I write to apologise for the delay in responding to your FoIA request below.

Unfortunately your request was forwarded to a defunct in-box and only reached me today.

I am working to secure you the data requested as soon as possibnle and hope to have answers for you by early next week.

Again my sincere apologies for the delay.

Yours Sincerely

Paul Horgan
Senior Performance Manager
Enfield Homes


Direct  020 8375 8365
The Edmonton Centre
email  paul[email address]

36-44 South Mall
web www.enfieldhomes.org

Edmonton Green


N9 0TN

quality homes        excellent services        successful communities

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Paul Horgan, Enfield Homes

1 Attachment

Link: [1]File-List

Dear Mr Wicker

 

Please find below  attached and below information following your request
made under the Freedom of Information Act 2000

 

I trust that this is helpful and again our apologies for the delays in
providing you with this information

 

Contact Officer

 

Robin Marlborough -  [2][email address]

 

 Networks Infrastructure (Routers/Switches/Firewalls/WAPs/UPS)

Alpha Technologies                           1

APC                                        27

Aruba                                    143

Cisco                                                      766

HWg                                      9

Kemp Technologies                           2

Linksys                                                  1

Netgear                                 1

Patapsco                              5

Powerwave                                           1

Riello                                                     1

 

Servers and Desktop Hardware

Compaq                               1

Dell Inc.                                1566

Hewlett-Packard                                  100

IBM                                        2

Intel                                       1

Lenovo                                 23

Toshiba                                2612

Viglen                                   397

 

Yours Sincerely

 

 

Paul Horgan

Senior Performance Manager

Enfield Homes

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( * :
Direct  020 8375 The Edmonton Centre email  paul[email address]
8365
  36-44 South Mall web www.enfieldhomes.org
  Edmonton Green  
  N9 0TN  

 

Ÿ quality homes        Ÿ excellent services        Ÿ successful
communities

From: John Wicker [mailto:]

Sent: 25 January 2012 17:32

To: Enfield Homes Info

Subject: Freedom of Information request - IT Support Services

 

     Dear Enfield Homes,

    

     Please pass this on to the person who conducts Freedom of

     Information requests.

    

     I would like to request the following breakdown of the ALMO's

     hardware maintenance and costs:

    

     A list of the models of the physical servers, storage devices, tape

     libraries, network switches and routers under support contracts; as

     well as the cost and duration of said contracts, with start and end

     dates and service level associated with the equipment. Could you

     also supply the names of the suppliers of aforementioned support

     services?

    

     I would also request the name of the person/s in your organisation

     responsible for the maintenance support contracts.

    

     Yours faithfully,

    

     John Wicker

    

     -------------------------------------------------------------------

    

     Please use this email address for all replies to this request:

     [3][FOI #102411 email]

    

     Is [4][Enfield Homes request email] the wrong address for Freedom of

     Information requests to Enfield Homes? If so, please contact us

     using this form:

     [5]http://www.whatdotheyknow.com/help/contact

    

     Disclaimer: This message and any reply that you make will be

     published on the internet. Our privacy and copyright policies:

     [6]http://www.whatdotheyknow.com/help/offic...

    

     If you find this service useful as an FOI officer, please ask your

     web manager to link to us from your organisation's FOI page.

    

    

    

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