IT Support Services

John Wicker made this Rhyddid Gwybodaeth request to Keeper of the Registers of Scotland

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Keeper of the Registers of Scotland Nid oedd gan y wybodaeth y gofynnwyd amdani.

Dear Keeper of the Registers of Scotland,

Please pass this on to the person who conducts Freedom of Information reviews.

I would like to request the following breakdown of the Keeper’s hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Customer Services, Keeper of the Registers of Scotland

Your request has been acknowledged by Registers of Scotland Customer
Services Centre.  Answers to search requests will normally be despatched
within 7 working days.  If more information is required to complete the
enquiry you will be contacted by a member of the Customer Service Team. 

Please note that there is a fee charged for searches. For further details
please look at our Frequently Asked Questions on our website
[1]http://www.ros.gov.uk/gettingitright/faq...

Copy deeds that do not require a property search be will despatched within
48 hours.

 
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References

Visible links
1. http://www.ros.gov.uk/gettingitright/faq...

Gourlay, Kirsty, Keeper of the Registers of Scotland

Dear Mr Wicker,

 

I acknowledge receipt of your e-mail dated 25^th January 2012 requesting
information held by Registers of Scotland.  I confirm that your request is
being considered under the Freedom of Information (Scotland) Act 2002 and
a response will be sent to you as soon as possible and no later than the
22^nd February 2012.

 

Kirsty Gourlay

FOI Officer

Information and Knowledge Management Unit

 

 
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Leslie, Joanne, Keeper of the Registers of Scotland

1 Atodiad

Please find attached our response to your FOI Enquiry dated 25 January.

 

Joanne Leslie

FOI Officer

Information and Knowledge Management

 
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