IT Support Services

Roedd y cais yn rhannol lwyddiannus.

Dear Under-Treasurer of the Middle Temple,

Please pass this on to the person who deals with Freedom of Information requests.

I would like to request the following breakdown of the Council's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Chris Suckling, Under-Treasurer of the Middle Temple

Dear Mr Wicker

Thank you for your request which has been passed to me to. I will respond to you as soon as possible.

Best wishes

Chris Suckling
Deputy Under Treasurer

dangos adrannau a ddyfynnir

Chris Suckling, Under-Treasurer of the Middle Temple

Dear Mr Wicker

Thank you for your request for information relating the Councils expenditure on IT hardware and support.

You will know that the Honourable Society of the Middle Temple is not within the general definition of "local authority" in the Local Government Act 1972, which remains the main legislation providing the statutory framework. The Inn's role is limited. It provides no hardware infrastructure in support of its Local Authority activities and thus there is no associated cost. Rather, the Inn makes beneficial use of the facilities provided in support of its not-for-profit function as a membership organisation, which is not subject to the Freedom of Information Act.

Nevertheless, if it is of any interest to you, the Inn's hardware Infrastructure comprises:

* 2 x Dell servers, operating VMware software and Microsoft Server 2008
* Some 65 users operate from mainly HP desk top computers
* 1 SAN
* 5 Network CISCO network switches

We have support contracts are with the individual manufacturers and these are renewed annually.

We have a second and third line support contract with Atlanta Technology Limited, 20A Brownlow Mews, London WC1N 2LA, our server provider which is, again, renewed annually.

dangos adrannau a ddyfynnir