IT Support Services
Dear Barnsley Metropolitan Borough Council,
Please pass this on to the person who conducts Freedom of Information reviews.
I would like to request the following breakdown of the Council's hardware maintenance and costs:
A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?
I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.
Yours faithfully,
John Wicker
Dear Mr Wicker
I acknowledge the receipt of your enquiry. This has now been passed to the appropriate officer within the Council who will respond to you directly.
Regards
Good morning John,
Please find attached my response for the two FOI requests you have recently submitted.
BMBC has outsourced its ICT provision to Bull Information Systems Ltd. our ALMO - Berneslai Homes procures its ICT services via a Service Level Agreement with Barnsley BMBC, so our response has been combined for both your requests.
Thank you
Cathryn Copley
Information Management & Compliance Assistant
Information Services
Gateway Plaza
Barnsley MBC
C/O Corporate Mail Room
PO Box 634
Berneslai Close
Barnsley
S70 2HS
Tel: internal X 6743
Tel: external:01226 787743
E-mail: [email address]
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