IT Support Services

The request was partially successful.

Dear Somerville College, Oxford,

Please pass this on to the person who conducts Freedom of Information requests.

I would like to request the following breakdown of the college's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Senior Tutor, Somerville College, Somerville College, Oxford

Dear Mr Wicker,
Thank you for your request. The detailed information you request is commercially sensitive and thus exempt from disclosure but we are able to offer the following information:

The total spend in the last financial year (August 2010 - July 2011) was £48,953.37, the list of suppliers is:

Baker Heath Associates
Blackbaud Europe Ltd
Sage Ltd
Christie's
Redstor Ltd
Accurate Solutions Ltd
Entrust Inc
Zen Internet
Raxco Software
Specops software
LAN3 Ltd
Tools4Ever Ltd
Khipu Networks Ltd
City Audio Visual Ltd
Prolinx Ltd
Symantec Corp
NSMS IT Consultancy & Managed Services

The person responsible for IT maintenance contracts is the Treasurer.

Please note for future reference that the freedom of information e-mail contact for the College is now [email address]

Yours,
Stephen Rayner.

--
Dr Stephen Rayner
Senior Tutor, Admissions Tutor, Tutor for Graduates
Somerville College, Woodstock Road, Oxford, OX2 6HD
Tel : +44 (0)1865 2 70629
e-mail : [email address]
facebook: www.facebook.com/astro67
Twitter : @astro67

________________________________________
From: John Wicker [[FOI #103475 email]]
Sent: 26 January 2012 17:06
To: Norma Macmanaway
Subject: Freedom of Information request - IT Support Services

Dear Somerville College, Oxford,

Please pass this on to the person who conducts Freedom of
Information requests.

I would like to request the following breakdown of the college's
hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape
libraries, network switches and routers under support contracts; as
well as the cost and duration of said contracts, with start and end
dates and service level associated with the equipment. Could you
also supply the names of the suppliers of aforementioned support
services?

I would also request the name of the person/s in your organisation
responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #103475 email]

Is [Somerville College request email] the wrong address for Freedom of
Information requests to Somerville College, Oxford? If so, please
contact us using this form:
http://www.whatdotheyknow.com/help/contact

Disclaimer: This message and any reply that you make will be
published on the internet. Our privacy and copyright policies:
http://www.whatdotheyknow.com/help/offic...

If you find this service useful as an FOI officer, please ask your
web manager to link to us from your organisation's FOI page.

show quoted sections