IT Support Services

The request was refused by St Cross College, Oxford.

Dear St Cross,

Please pass this on to the person who conducts Freedom of Information requests.

I would like to request the following breakdown of the college's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

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