IT Support Services

The request was refused by Liverpool John Moores University.

Dear Liverpool John Moores University,

Please pass this on to the person who conducts Freedom of Information requests.

I would like to request the following breakdown of the University's hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Sutcliffe, Lynn, Liverpool John Moores University

Dear Mr Wicker

Thank you for your email. The University will respond to your request under the terms of the Freedom of Information Act. If you have any queries in the meantime please do let me know.

Kind regards
Lynn

Lynn Sutcliffe
Executive Assistant, Secretariat, LJMU

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Sutcliffe, Lynn, Liverpool John Moores University

2 Attachments

Dear Mr Wicker

Please see attached the University's response to your request for information.

Kind regards
Lynn

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