IT Support Services

John Wicker made this Rhyddid Gwybodaeth request to Fuel Poverty Advisory Group

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Gwrthodwyd y cais gan Fuel Poverty Advisory Group.

Dear Fuel Poverty Advisory Group,

Please pass this on to the person who conducts Freedom of Information reviews.

I would like to request the following breakdown of the Group’s hardware maintenance and costs:

A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?

I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.

Yours faithfully,

John Wicker

Derek Lickorish, Fuel Poverty Advisory Group

Hi Helen  - Here is another one  - Derek
--- On Wed, 25/1/12, John Wicker
<[FOI #101845 email]> wrote:

From: John Wicker <[FOI #101845 email]>
Subject: Freedom of Information request - IT Support Services
To: "FOI requests at FPAG" <[FPAG request email]>
Date: Wednesday, 25 January, 2012, 14:46

     Dear Fuel Poverty Advisory Group,
     
     Please pass this on to the person who conducts Freedom of
     Information reviews.
     
     I would like to request the following breakdown of the Group’s
     hardware maintenance and costs:
     
     A list of the models of the physical servers, storage devices, tape
     libraries, network switches and routers under support contracts; as
     well as the cost and duration of said contracts, with start and end
     dates and service level associated with the equipment. Could you
     also supply the names of the suppliers of aforementioned support
     services?
     
     I would also request the name of the person/s in your organisation
     responsible for the maintenance support contracts.
     
     Yours faithfully,
     
     John Wicker
     
     -------------------------------------------------------------------
     
     Please use this email address for all replies to this request:
     [1][FOI #101845 email]
     
     Is [2][FPAG request email] the wrong address for Freedom
of
     Information requests to Fuel Poverty Advisory Group? If so, please
     contact us using this form:
     [3]http://www.whatdotheyknow.com/help/contact
     
     Disclaimer: This message and any reply that you make will be
     published on the internet. Our privacy and copyright policies:
     [4]http://www.whatdotheyknow.com/help/offic...
     
     If you find this service useful as an FOI officer, please ask your
     web manager to link to us from your organisation's FOI page.
     
     
     -------------------------------------------------------------------

References

Visible links
1. http://uk.mc874.mail.yahoo.com/mc/compos... #101845 email]
2. http://uk.mc874.mail.yahoo.com/mc/compos... request email]
3. http://www.whatdotheyknow.com/help/contact
4. http://www.whatdotheyknow.com/help/offic...

FOI Requests,

DECC Ref: 12/0124

 
Dear Mr Wicker,

Thank you for your request for information addressed to the Fuel Poverty
Advisory Group, which was received on 25 January 2012. Your request has
been passed on to the appropriate official at the Department of Energy and
Climate Change to deal with.

Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be responded at the latest by 22 February
2012.

If you have any queries about this email, please contact the information
rights unit at BIS who have a shared service when dealing with requests
for DECC. Please remember to quote the reference number above in any
future communications.

Kind regards,
Information Rights Unit

Security and Information Rights Unit | Department for Business, Innovation
& Skills | [1][email address] | Victoria 3, 5th Floor, 1
Victoria Street, London, SW1H OET | [2]www.bis.gov.uk | BIS have a shared
service level agreement with DECC to process and advise on their FOI
requests

The Department for Business, Innovation and Skills (BIS) is making a
difference by supporting sustained growth and higher skills across the
economy. BIS: working together for growth

--------------------------------------------------------------------------

From: John Wicker <[FOI #101845 email]>
Subject: Freedom of Information request - IT Support Services
To: "FOI requests at FPAG" <[FPAG request email]>
Date: Wednesday, 25 January, 2012, 14:46

     Dear Fuel Poverty Advisory Group,
     
     Please pass this on to the person who conducts Freedom of
     Information reviews.
     
     I would like to request the following breakdown of the Group’s
     hardware maintenance and costs:
     
     A list of the models of the physical servers, storage devices, tape
     libraries, network switches and routers under support contracts; as
     well as the cost and duration of said contracts, with start and end
     dates and service level associated with the equipment. Could you
     also supply the names of the suppliers of aforementioned support
     services?
     
     I would also request the name of the person/s in your organisation
     responsible for the maintenance support contracts.
     
     Yours faithfully,
     
     John Wicker
     
     -------------------------------------------------------------------
     
     Please use this email address for all replies to this request:
     [3][FOI #101845 email]
     
     Is [4][FPAG request email] the wrong address for Freedom of
     Information requests to Fuel Poverty Advisory Group? If so, please
     contact us using this form:
     [5]http://www.whatdotheyknow.com/help/contact
     
     Disclaimer: This message and any reply that you make will be
     published on the internet. Our privacy and copyright policies:
     [6]http://www.whatdotheyknow.com/help/offic...
     
     If you find this service useful as an FOI officer, please ask your
     web manager to link to us from your organisation's FOI page.
     
     
     

dangos adrannau a ddyfynnir

FOI Requests,

1 Atodiad

Dear Mr Wicker
 
Please see the attached letter relating to your Freedom of Information
request addressed to the Fuel Poverty Advisory Group (FPAG), received on
25 January 2012.
 
Best regards,
Information Rights Unit
 
Information Rights Unit (DECC Shared Service) | Department for Business,
Innovation & Skills | 1 Victoria Street, London SW1H 0ET
| [1]www.decc.gov.uk | [2]www.bis.gov.uk
 
 
--- On Wed, 25/1/12, John Wicker
<[FOI #101845 email]> wrote:
From: John Wicker <[FOI #101845 email]>
Subject: Freedom of Information request - IT Support Services
To: "FOI requests at FPAG" <[FPAG request email]>
Date: Wednesday, 25 January, 2012, 14:46

     Dear Fuel Poverty Advisory Group,
     
     Please pass this on to the person who conducts Freedom of
     Information reviews.
     
     I would like to request the following breakdown of the Group’s
     hardware maintenance and costs:
     
     A list of the models of the physical servers, storage devices, tape
     libraries, network switches and routers under support contracts; as
     well as the cost and duration of said contracts, with start and end
     dates and service level associated with the equipment. Could you
     also supply the names of the suppliers of aforementioned support
     services?
     
     I would also request the name of the person/s in your organisation
     responsible for the maintenance support contracts.
     
     Yours faithfully,
     
     John Wicker
     
     

dangos adrannau a ddyfynnir

Baker Nick (Infrastructure & Information Services),

1 Atodiad

Dear Mr. Wicker, c.c. Helen

Thank you for your recent FoI Request regarding DECC IT Support
Services.
Please see the attached response.

Kind regards,
Nick

Nick Baker
IT Service Support,
DECC (Department of Energy and Climate Change),
Infrastructure & Information Services - Operations Group,
Area 7E, 3 White <<12-0110 FOI request - DECC IT Support Services.docx>>
hall Place,
London,
SW1A 2AW,

dangos adrannau a ddyfynnir

1 Atodiad

Dear Mr Wicker

Please find attached our response to your recent Freedom of Information Request.

Regards

ULT FOI Team

dangos adrannau a ddyfynnir