IT Support Services
Dear Fuel Poverty Advisory Group,
Please pass this on to the person who conducts Freedom of Information reviews.
I would like to request the following breakdown of the Group’s hardware maintenance and costs:
A list of the models of the physical servers, storage devices, tape libraries, network switches and routers under support contracts; as well as the cost and duration of said contracts, with start and end dates and service level associated with the equipment. Could you also supply the names of the suppliers of aforementioned support services?
I would also request the name of the person/s in your organisation responsible for the maintenance support contracts.
Yours faithfully,
John Wicker
Hi Helen - Here is another one - Derek
--- On Wed, 25/1/12, John Wicker
<[FOI #101845 email]> wrote:
From: John Wicker <[FOI #101845 email]>
Subject: Freedom of Information request - IT Support Services
To: "FOI requests at FPAG" <[email address]>
Date: Wednesday, 25 January, 2012, 14:46
Dear Fuel Poverty Advisory Group,
Please pass this on to the person who conducts Freedom of
Information reviews.
I would like to request the following breakdown of the Group’s
hardware maintenance and costs:
A list of the models of the physical servers, storage devices, tape
libraries, network switches and routers under support contracts; as
well as the cost and duration of said contracts, with start and end
dates and service level associated with the equipment. Could you
also supply the names of the suppliers of aforementioned support
services?
I would also request the name of the person/s in your organisation
responsible for the maintenance support contracts.
Yours faithfully,
John Wicker
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DECC Ref: 12/0124
Dear Mr Wicker,
Thank you for your request for information addressed to the Fuel Poverty
Advisory Group, which was received on 25 January 2012. Your request has
been passed on to the appropriate official at the Department of Energy and
Climate Change to deal with.
Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be responded at the latest by 22 February
2012.
If you have any queries about this email, please contact the information
rights unit at BIS who have a shared service when dealing with requests
for DECC. Please remember to quote the reference number above in any
future communications.
Kind regards,
Information Rights Unit
Security and Information Rights Unit | Department for Business, Innovation
& Skills | [1][email address] | Victoria 3, 5th Floor, 1
Victoria Street, London, SW1H OET | [2]www.bis.gov.uk | BIS have a shared
service level agreement with DECC to process and advise on their FOI
requests
The Department for Business, Innovation and Skills (BIS) is making a
difference by supporting sustained growth and higher skills across the
economy. BIS: working together for growth
--------------------------------------------------------------------------
From: John Wicker <[FOI #101845 email]>
Subject: Freedom of Information request - IT Support Services
To: "FOI requests at FPAG" <[email address]>
Date: Wednesday, 25 January, 2012, 14:46
Dear Fuel Poverty Advisory Group,
Please pass this on to the person who conducts Freedom of
Information reviews.
I would like to request the following breakdown of the Group’s
hardware maintenance and costs:
A list of the models of the physical servers, storage devices, tape
libraries, network switches and routers under support contracts; as
well as the cost and duration of said contracts, with start and end
dates and service level associated with the equipment. Could you
also supply the names of the suppliers of aforementioned support
services?
I would also request the name of the person/s in your organisation
responsible for the maintenance support contracts.
Yours faithfully,
John Wicker
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[3][FOI #101845 email]
Is [4][email address] the wrong address for Freedom of
Information requests to Fuel Poverty Advisory Group? If so, please
contact us using this form:
[5]http://www.whatdotheyknow.com/help/contact
Disclaimer: This message and any reply that you make will be
published on the internet. Our privacy and copyright policies:
[6]http://www.whatdotheyknow.com/help/offic...
If you find this service useful as an FOI officer, please ask your
web manager to link to us from your organisation's FOI page.
Dear Mr Wicker
Please see the attached letter relating to your Freedom of Information
request addressed to the Fuel Poverty Advisory Group (FPAG), received on
25 January 2012.
Best regards,
Information Rights Unit
Information Rights Unit (DECC Shared Service) | Department for Business,
Innovation & Skills | 1 Victoria Street, London SW1H 0ET
| [1]www.decc.gov.uk | [2]www.bis.gov.uk
--- On Wed, 25/1/12, John Wicker
<[FOI #101845 email]> wrote:
From: John Wicker <[FOI #101845 email]>
Subject: Freedom of Information request - IT Support Services
To: "FOI requests at FPAG" <[email address]>
Date: Wednesday, 25 January, 2012, 14:46
Dear Fuel Poverty Advisory Group,
Please pass this on to the person who conducts Freedom of
Information reviews.
I would like to request the following breakdown of the Group’s
hardware maintenance and costs:
A list of the models of the physical servers, storage devices, tape
libraries, network switches and routers under support contracts; as
well as the cost and duration of said contracts, with start and end
dates and service level associated with the equipment. Could you
also supply the names of the suppliers of aforementioned support
services?
I would also request the name of the person/s in your organisation
responsible for the maintenance support contracts.
Yours faithfully,
John Wicker
Dear Mr. Wicker, c.c. Helen
Thank you for your recent FoI Request regarding DECC IT Support
Services.
Please see the attached response.
Kind regards,
Nick
Nick Baker
IT Service Support,
DECC (Department of Energy and Climate Change),
Infrastructure & Information Services - Operations Group,
Area 7E, 3 White <<12-0110 FOI request - DECC IT Support Services.docx>>
hall Place,
London,
SW1A 2AW,
Dear Mr Wicker
Please find attached our response to your recent Freedom of Information Request.
Regards
ULT FOI Team
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