IT Services

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Dear Kingston Hospital NHS Foundation Trust,

Please can you assist me in providing the following information about the Trust: 

1. How many printers/MFD’s does the Trust have?  
2. Does the Trust have a Managed Print Service contract?  
3. If so, who provides the Managed Print Service?  
4. When was the contract awarded and what is the length of the contract?  
5. What is the approximate spend on print annually?  
6. Who is responsible at the Trust for the running/upkeep of the Managed Print Service solution?  
7. Does the Trust have a strategy to manage patient records electronically? If so please detail.  
8. Does the Trust have an EDRMS (electronic document records management system)? If so which EDRMS software does the Trust have?  
9. Which EPR system does the Trust have?  
10. Does the Trust have plans to procure an EPR / EDRMS / records management solution?  
11. How many physical patient record sets does the Trust have?  
12. Does the Trust utilise a 3rd party storage organisation to store / manage paper notes? If so please detail.  
13. Has the Trust scanned any patient records – in-house via a 3rd party scanning bureau? If so how many records have been digitised?  
14. Does the Trust have dedicated storage library space for health (and corporate / non-clinical) records?  
15. How many personnel are employed within the health records management team (to file, retrieve, update physical records)?  
16. Does the Trust manage its own incoming mail or is this service outsourced?  
17. If outsourced, who is the current provider, when did the contract start and what is the contract term?  
18. What is the volume of outgoing mail sent by the Trust?  
19. Does the Trust have any hybrid mail services for sending letters or other correspondence?  
20. If yes, who is the hybrid mail provider, when did this contract start and what was the contract term?  
21. What is the Trust’s percentage of DNA's (Do not attend)?

Yours faithfully,

Rachel Jackson

Kingston Hospital NHS Foundation Trust

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Foienquiries (KINGSTON HOSPITAL NHS FOUNDATION TRUST), Kingston Hospital NHS Foundation Trust

Thank you for your request for information under the Freedom of
Information Act 2000. This is an acknowledgement of your request. For the
purposes of the Act, your request will be deemed to have been received on
the first working day following delivery. We will reply to your request by
the 20th working day following receipt.

 

With kindest regards Kingston Hospital FOI.

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SORRELL, Janice (KINGSTON HOSPITAL NHS FOUNDATION TRUST), Kingston Hospital NHS Foundation Trust

2 Attachments

Dear Ms Jackson

 

Freedom of Information Act 2000 request

 

Attached please find the Trust’s reply to your request for information. 
We hope this helps to meet your needs.  If we can help further, please do
get in touch.

 

With kindest regards

 

Janice

 

___________________________________________________________________________________________

Ms Janice Sorrell                                 
                                                Tel:        020 8973 5292

Head of Information Governance
                                                   Email: 
[1][email address]

Kingston Hospital NHS Foundation Trust

Galsworthy Road

Kingston upon Thames

KT2 7QB

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