IT Patch Management Strategy

Roedd y cais yn llwyddiannus.

Dear Ayr College,

IT security is a concern to all of us, in particular in an Educational establishment. I would like to know;

a) What patch management solution, if any, is in place?
b) What was the cost of purchasing and installing this solution?
c) What is the cost of annual maintenance or subscription fee for
this service?
d) When is this service due for renewal?
e) Who is responsible for your Patch Management strategy?

Yours faithfully,

David Blades

Dear Ayr College,

By law, you are required to have have responded to my FOI request promptly and by 27 April 2011. I await the requested information, at your earliest convenience.

Yours faithfully,

David Blades

Dear Ayr College,

By law, you are required to have responded to my FOI request promptly and within 20 days of the original inquiry. I await the requested information, at your earliest convenience.

Yours faithfully,

David Blades

Gillian Cleland, Ayr College

Mr Blades

This is the first time I have seen your enquiry.

The Principal has asked if you could please resend me a copy of your original request, and could you also please advise who you sent it to you initially so we can chase this up for you?

Yours sincerely
Gillian Cleland
PA to the Principal

dangos adrannau a ddyfynnir

Dear Gillian Cleland,

My original request, as follows;

Dear Ayr College,

IT security is a concern to all of us, in particular in an
Educational establishment. I would like to know;

a) What patch management solution, if any, is in place?
b) What was the cost of purchasing and installing this solution?
c) What is the cost of annual maintenance or subscription fee
for
this service?
d) When is this service due for renewal?
e) Who is responsible for your Patch Management strategy?

Yours faithfully,

David Blades

Lauren Thomson, Ayr College

Dear Mr Blades,

Freedom of Information (Scotland) Act 2002 – Information requested

Your request for information has been considered and the information is detailed below:

a) The College uses Microsoft Windows Server Update Services (WSUS)
b) There is no cost associated with this solution
c) There is no annual maintenance or subscription fee
d) There is no renewal date (This service was provided with Server Manager Software)
e) The Technical Services Manager is responsible for the Patch Management Strategy

If you are not satisfied with the handling of your enquiry, you may request a review under Section 20 of the Act by contacting Jim Wilson, Director of Finance.

If, following such review, the College does not resolve the complaint to your satisfaction or is unable to resolve the complaint, you have a right of appeal to the Scottish Information Commissioner, who overseas the implementation of the Act.

The Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St Andrews
FIFE KY16 9DS
Email: [email address]
Telephone: 01334 464610

Yours sincerely,

Kerry Kirk
Director of Human Resources

dangos adrannau a ddyfynnir