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IT Infrastructure Details used by council

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Dear West Dunbartonshire Council,

For my academic research in University of South Wales, I want to have information regarding IT Infrastructure and Governance, the council is using now and also infrastructure used an year ago.

Please could you provide the following information:
1) General
• Number of Sites
• Number of Employees
• Number of IT Staff
• Annual IT Budget

2) Risk management framework or assesment used (standards or tools used)

3) Assets classification(How have you classified asset and risk register)

4) Security management and vulnerabilities management (principle, procedure or tools used)
Datacentre
• Location of datacentre(s)
• Number of Servers
• Number of Windows Servers
• Number of UNIX/Linux Servers
• What operating system , applicaton do you use?
• Percentage Virtualised
• Virtualisation platform
• Server Vendor
• Server Refresh Date
• Date Server Support contract ends
• Value of contract

• Volume of Data in TBs
• Storage Vendor
• Storage Refresh Date
• Date Storage support contract ends
• Value of contract

• What do you Backup to (hardware)?
• What backup software do you use?
• Backup refresh date
• Date backup support contract ends
• Value of support contract

• What networking equipment do you use in the Datacentre?
• Refresh date
• Date support contract ends
• Value of contract
• Do you use WAN optimisation?
• If so what product do you use?

Desktop
• Desktop vendor
• Number of Desktops
• Do you use VDI?
• If so what platform do you use?
• Desktop Refresh date
• Date support contract ends
Applications:
• Database vendors
• Email provider
• Number of mail boxes
• ERP Platform
• CRM Provider
• Database Archival
• Emaill Archival
• File Archival

Yours faithfully,
Suvash Khadka

David MacNaughton, West Dunbartonshire Council

1 Attachment

 
[1][IMG]
Dear Sir/Madam
 
This is to acknowledge receipt of your request for information which was
received by West Dunbartonshire Council on 
16/03/2020.                            
 
I have passed it to the relevant department to consider and respond.
 
West Dunbartonshire Council will respond within 20 working days of
receipt, by           
13/04/2020.
 
I also attach a copy of West Dunbartonshire Council current Freedom of
Information charging regime for your information.
 
 
 
 
 
The information contained in this message is confidential and is intended
for the addressee only. If you have received this message in error or
there are any problems please notify the originator immediately at -
[email address] The unauthorised use, disclosure, copying or alteration of
this message is strictly forbidden. West Dunbartonshire Council will not
be liable for direct, special, indirect or consequential damages arising
from alteration of the contents of this message by a third party or as a
result of any virus being passed on. Unless expressly stated to the
contrary, this email and its contents shall not have any contractually
binding effect on West Dunbartonshire Council or its clients and any
writings which are or could form the basis of any agreement are subject to
contract.

References

Visible links
1. http://newintranet.west-dunbarton.gov.uk...

Lynn West, West Dunbartonshire Council

Hi

I have been allocated your FOI to try collate answers for you, we would like to clarify Q3 as we are not sure what you are looking for?

3) Assets classification(How have you classified asset and risk register) I don’t know what they mean – can you clarify this one?

Regards and thanks

Lynn West
ICT Server Analyst
People & Transformation
West Dunbartonshire Council
16 Church Street
01389 73(7230)

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show quoted sections

Lynn West, West Dunbartonshire Council

2 Attachments

Hi Suvash

Please find reply letter for your FOI request.

Regards

Lynn West

ICT Server Analyst

People & Transformation

West Dunbartonshire Council

16 Church Street

01389 73(7230)

Did you know you can now log, update and see the progress of your IT
service desk requests through our new LANDesk product? For more
information please [1]click here.

The information contained in this message is confidential and is intended
for the addressee only. If you have received this message in error or
there are any problems please notify the originator immediately at -
[email address] The unauthorised use, disclosure, copying or alteration of
this message is strictly forbidden. West Dunbartonshire Council will not
be liable for direct, special, indirect or consequential damages arising
from alteration of the contents of this message by a third party or as a
result of any virus being passed on. Unless expressly stated to the
contrary, this email and its contents shall not have any contractually
binding effect on West Dunbartonshire Council or its clients and any
writings which are or could form the basis of any agreement are subject to
contract.

References

Visible links
1. http://intranet.west-dunbarton.gov.uk/tr...

We don't know whether the most recent response to this request contains information or not – if you are Suvash Khadka please sign in and let everyone know.