IT Infrastructure

Betty Brown made this Rhyddid Gwybodaeth request to Mid Devon District Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Roedd y cais yn rhannol lwyddiannus.

Dear Mid Devon District Council,

Under the Freedom of Information Act 2000, I write to obtain the following information about the organisation’s information technology infrastructure equipment:

1. What is your annual IT Budget for 2023, 2024 & 2025?
2. Storage:

a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?

3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?

4. Security:
a. What security solutions are being utilised?
b. Do you have a SIEM?
c. Do you have a SOC? If so, is it in house or outsourced?
d. Is it 24/7?
e. Name and role for IT Manager(s) / Officer(s) primarily responsible for cybersecurity
f. Names of all cyber security vendor(s) you use
g. Cost, duration and end date for the above contract(s)/license(s)
h. What firewall vendor and model do you leverage?
i. When are the firewalls due for refresh?
j. When do the firewalls run out of support?

5. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. When is your estimated backup refresh?
f. Do you already backup into the cloud?
g. Do you back up M365?

6. Number of Physical servers?

7. How far are you in your cloud strategy?
A. Not considering Cloud for the foreseeable future
B. Interested in Cloud, but have not started looking into it
C. Research Stage
D. Meeting with Suppliers
E. Consultancy
F. Started to integrate
G. Fully integrated

8. Do you use Azure or Amazon Web Services?

9. Which IT services do you outsource? When do the contracts end?

10. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.

11. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?

12. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.

13. Who is Head of IT? – Please provide contact details

14. Who is Head of Procurement? – Please provide contact details

15. Do you have a managed/shared service with any other councils?

16. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex)?

Many thanks in advance.

Yours faithfully,

Betty Brown

Freedom Of Information, Mid Devon District Council

Thank you for your request for information, this email is your official
acknowledgement.

 

Your request has been logged and assigned reference FOI09115, please quote
this reference in any future correspondence relating to your request.

 

Your request will be dealt with under the Freedom of Information Act 2000
and you will receive an official response within 20 working days, by 10
November 2023.

 

Sometimes, a fee may be payable under [1]FOIA 2000/36/section/9. If this
is the case, we will let you know and a fees notice will be issued, but
you will be required to pay before we proceed to deal with your request.

 

If you have any queries regarding this email, please do not hesitate to
contact me.

 

Information on Mid Devon District Council’s Freedom of Information and
Environmental Information Regulations responses is published on our
website each quarter, these are known as disclosure logs. Please see the
[2]Access to information page on our website for further information on
what is available to you.

 

Yours sincerely

 

Information Management

Save time and do it online [3]https://www.middevon.gov.uk

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Freedom Of Information, Mid Devon District Council

1 Atodiad

For the attention of: Betty Brown

 

I write in response to your email to Mid Devon District Council,
requesting information about Servers. Your request was received on
13/10/2023 and has been dealt with under the Freedom of Information Act
2000.

 

Please find attached a formal response to your request.

 

Details regarding Freedom of Information and Environmental Information
Regulations responses are published on our website, on the [1]FOI/EIR
disclosure logs page. We also publish open data in the form of data sets
which can be found on the [2]Open data page on our website.

 

If you have any queries regarding the contents of this email do not
hesitate to contact me. Please remember to quote the reference number
provided above in any future communications.

 

If you are dissatisfied with the service that you have received in
relation to your request and wish to make a complaint or request a review
of our decision, you should write to Customer Services, Mid Devon District
Council, Phoenix House, Phoenix Lane, Tiverton, EX16 6PP. Alternatively
you can email [3][email address]. Requests for internal
review must be made within 40 working days from the date of this formal
response being issued.

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally the ICO
cannot make a decision unless you have exhausted the complaints procedure
provided by the Authority. You can write to the Information Commissioner
at The Information Commissioners Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF. Alternatively you can email
[4][email address].

 

Yours sincerely

 

Information Management

Save time and do it online [5]https://www.middevon.gov.uk

This email and any files transmitted with it are intended solely for the
person to whom it is addressed. It may be confidential and also legally
privileged. If you are not the intended recipient, please notify the
sender and delete the message from your system immediately.

Under the Regulation of Investigatory Powers Act 2000, Lawful Business
Practice Regulations, any E-mail sent to or from this address may be
accessed by someone other than the recipient for system management and
security purposes.

Senders and recipients should be aware that emails and their contents may
have to be disclosed in response to a request made under UK Data
Protection and Freedom of Information legislation.

This email message has been scanned for the presence of computer viruses.
However, Mid Devon District Council does not accept any liability in
respect of damage caused by any virus that is not detected.

References

Visible links
1. https://www.middevon.gov.uk/your-council...
2. https://www.middevon.gov.uk/your-council...
3. mailto:[email address]
4. mailto:[email address]
5. https://www.middevon.gov.uk/