IT Infrastructure

Sarah made this Rhyddid Gwybodaeth request to Bournemouth and Poole College

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Yn disgwyl am adolygiad mewnol gan Bournemouth and Poole College o'u triniaeth o'r cais hwn.

Dear Sir/Madam,

Please could you provide the following information?

General
· Number of Sites
· Number of Employees
· Number of IT Staff
· Annual IT Budget

Desktop
· Number of Desktops?
· Do you use VDI?
· If so what platform do you use?
· Desktop Refresh date?
· Date support contract ends?
· VDI refresh date (if relevant)?

 Datacentre
· Number of Windows Servers?
· Number of UNIX/Linux Servers?
· Server platform?
· Virtualisation platform?
· What operating system do you use?
· Virtualisation refresh dates?
· Percentage Virtualised?
· Server Refresh Date?
· Value of contract?
· Location of datacentre(s)

· Volume of Data in TBs
· Storage Vendor?
· Storage Virtualisation?
· Storage Refresh Date?
· Date Storage support contract ends?
· Value of contract?
 
· Tape vendor?
· Disk backup?
· What backup software do you use?
· Backup refresh date
· Date backup support contract ends
· Value of support contract
· Disaster Recovery contract renewal date?
 
· Network vendor?
· Network speed?
· Storage network?
· Network refresh date
· Value of contract
· Do you use WAN optimisation?
· If so what product do you use?
· Network virtualisation?
  
Applications
· Database vendors?
· Email provider?
· CRM Provider?
· ERP Platform?
· Database Archival?
· Email Archival?
· File Archival?

Cloud
· Are you using or are interested in AWS/Google or Azure for cloud services?
· Do you use any Cloud File Storage? If so, what?
· What automation tools do you use?
· Do you outsource?
· Outsource contract renewal date?
 
In addition please could you provide a copy of your IT Strategy for 2017 and an Organisation chart depicting the IT department with contact names?

Yours faithfully,

Sue Crowe

Group: Freedom of Information, Bournemouth and Poole College

Dear Ms Crowe

Thank you for your email of 15 July requesting information relating to our
IT infrastructure.

In regards to all of your questions contained within the Freedom of
Information Request, I can neither confirm nor deny that the College holds
some of the information you requested.

 

However we are withholding that information since we consider that the
exemptions Section 43, Section 40, Section 41, Section 36, and Section 31
applies.

 

We believe that disclosing details of the technical hardware which you
request would increase the risk of the College computer systems being
subjected to security threats.  Therefore it is our opinion that any
public interest that would be served by the disclosure of details of our
hardware is outweighed by this increased risk.  We decline to provide this
information under schedule 36 (prejudice to the effective conduct of
public affairs) and schedule 31(1)(b) (prevention or detection of crime).

 

Where we have the information available concerning the cost of equipment
and maintenance contracts and replacement  / renewal dates, we consider it
to be commercially sensitive. We decline to provide this information under
schedule 43 (commercial interests).

 

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to:

 

Freedom of Information Officer

Ken Roberts

Executive Director of Resources

The Bournemouth & Poole College

North Road

Parkstone, Poole

BH14 0LS

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9
5AF.

 

Please remember to quote the reference number above in any future
communications.

 

Yours sincerely,

Ken Roberts

Freedom of Information Officer

Bournemouth & Poole College

 

 

 

------------------------------------------------------------------------

From: Sarah <[1][FOI #346157 email]>
Sent: 15 July 2016 16:28
To: FOI requests at Bournemouth and Poole College
Subject: Freedom of Information request - IT Infrastructure

 

Dear Sir/Madam,
Please could you provide the following information?
General
· Number of Sites
· Number of Employees
· Number of IT Staff
· Annual IT Budget
Desktop
· Number of Desktops?
· Do you use VDI?
· If so what platform do you use?
· Desktop Refresh date?
· Date support contract ends?
· VDI refresh date (if relevant)?
 Datacentre
· Number of Windows Servers?
· Number of UNIX/Linux Servers?
· Server platform?
· Virtualisation platform?
· What operating system do you use?
· Virtualisation refresh dates?
· Percentage Virtualised?
· Server Refresh Date?
· Value of contract?
· Location of datacentre(s)
· Volume of Data in TBs
· Storage Vendor?
· Storage Virtualisation?
· Storage Refresh Date?
· Date Storage support contract ends?
· Value of contract?
                 
· Tape vendor?
· Disk backup?
· What backup software do you use?
· Backup refresh date
· Date backup support contract ends
· Value of support contract
· Disaster Recovery contract renewal date?
                 
· Network vendor?
· Network speed?
· Storage network?
· Network refresh date
· Value of contract
· Do you use WAN optimisation?
· If so what product do you use?
· Network virtualisation?
                  
Applications
· Database vendors?
· Email provider?
· CRM Provider?
· ERP Platform?
· Database Archival?
· Email Archival?
· File Archival?
Cloud
· Are you using or are interested in AWS/Google or Azure for cloud
services?
· Do you use any Cloud File Storage? If so, what?
· What automation tools do you use?
· Do you outsource?
· Outsource contract renewal date?
 
In addition please could you provide a copy of your IT Strategy for 2017
and an Organisation chart depicting the IT department with contact names?
Yours faithfully,
Sue Crowe
-------------------------------------------------------------------
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dangos adrannau a ddyfynnir

Dear Sir,

I do not believe that any of this information is exempt as public money has been used to purchase the items I have requested information about.

Please could you review your response.

Yours sincerely,

Sarah

Gadawodd Patrick Lee anodiad ()

This case (where the Bournemouth and Poole College has still not responded to an internal review request made in August 2016, so almost two years ago, is even worse than these two from almost a year ago:

https://www.whatdotheyknow.com/request/h...

and
https://www.whatdotheyknow.com/request/d....