IT Infrastructure

Daniel Shaw made this Rhyddid Gwybodaeth request to Eastbourne Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Eastbourne Borough Council,

Under the freedom of information act 2000. I write to obtain the following information about the organisations information technology infrastructure equipment:

1. What is your annual IT Budget for 2017, 2018 & 2019?
2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?
3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?
4. Network & Security:
a. What network vendor(s) and models do you currently use?
b. What are the quantities of the Edge, Core and MP used in your network?
c. What network architecture is currently used?
d. What security solutions are being utilised?
e. What were the installation dates of the above network vendor(s)? (Month/Year)
f. When is your planned (or estimated) Network refresh date? (Month/Year)?
g. What is your estimated budget for the Network refresh?
h. When did you install your current Wi-Fi environment?
5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
b. How many mobile devices [Phones & tablets etc] are deployed by the council?
c. What were the installation dates of the above desktop/laptops?
d. When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)
6. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?
7. Number of Physical servers?
8. Number of virtualised servers? & Which Virtualisation platform do you use?
9. Do you have a cloud strategy if so what is it?
10. Do you use Azure or Amazon Web Services?
11. Do you use or are you planning to use MS O365?
12. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
13. Do you have a Software Asset Management Policy? If so what is it?
14. Who is responsible for your Software Asset Management?
15. How much did you pay in the last financial year for software licenses?
16. If applicable, how many people are using Office 365?
17. Who are your top three software vendors by revenue?
18. What are the contractual renewal dates for those three vendors?
19. Have you been audited by those three vendors? If so the date of the audit.
20. Do you currently measure software usage versus the number of licenses purchased?
21. Do you use a software asset management and/or software inventory tool? If so which one(s)?
22. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
23. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.
24. Who is Head of IT? – Please provide contact details
25. Who is Head of Procurement? – Please provide contact details
26. Do you have a managed/shared service with any other councils?
27. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex).

Yours faithfully,

Daniel Shaw

Access to Information, Eastbourne Borough Council

Thank you for your information request received today.

 

I am currently reviewing your request and investigating whether there is
any information available for disclosure.  The council, in accordance with
Section 10 of the Freedom of Information Act (2000), will reply to your
request promptly and in any event not later than the twentieth working day
following the date of receipt.

 

Please contact me again if you require any assistance with your request
and I will do my best to provide the relevant help and advice.

 

Kind Regards

 

 

Information Governance Officer

Lewes District Council and Eastbourne Borough Council

 

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Access to Information,

Dear Mr Shaw,

 

Information Request:  EFOI 6596

 

Thank you for your information request dated 6^th April 2018 received in
our office on the same day.

 

Under the freedom of information act 2000. I write to obtain the following
information about the organisations information technology infrastructure
equipment:

 

I have reviewed your request and investigated whether there is any
information which can be disclosed to you.  Please find below the
information the council holds, and which I am pleased to provide to you.

 

1. What is your annual IT Budget for 2017, 2018 & 2019? 1.4m

 

2. Storage:

a. What storage vendor(s) and models do you currently use? HP 3PAR

b. What is the capacity of the storage data in TB & How much of this is
utilised? 121,956,00GB 70% used

c. What were the installation dates of the above storage vendor(s)?
(Month/Year)2018

d. When is your planned (or estimated) storage refresh date?
(Month/Year)?2023

e. Do you have any extended warranties, if so, with which supplier?HP

f. What is your estimated budget for the storage refresh?None as already
refreshed

 

3. Server/Compute:

a. What server vendor(s) and models do you currently use? HP

b. What were the installation dates of the above server vendor(s)?
(Month/Year)various

c. When is your planned (or estimated) server refresh date? (Month/Year)
various

d. What is your estimated budget for the server refresh? N/A

e. Do you have any extended warranties, if so, with which supplier? HP

f. Which operating systems are used? Server 2012/2016

 

4. Network & Security:

a. What network vendor(s) and models do you currently use? Extreme/cisco

b. What are the quantities of the Edge, Core and MP used in your network?

c. What network architecture is currently used?

d. What security solutions are being utilised?Juniper/Pulse Secure

e. What were the installation dates of the above network vendor(s)?
(Month/Year)May 2018

f. When is your planned (or estimated) Network refresh date?
(Month/Year)?April/2018

g. What is your estimated budget for the Network refresh?500,000

h. When did you install your current Wi-Fi environment? November 2017

 

5. End User Devices:

a. How many desktops/laptops are deployed by the Council?750

b. How many mobile devices [Phones & tablets etc] are deployed by the
council?500

c. What were the installation dates of the above desktop/laptops?2018

d. When is your planned (or estimated) desktop/laptop refresh date?
(Month/Year)2023

 

6. Backup, DR and BC:

a. What device/system do you use for your daily backups (e.g tape or
disk)both

b. What backup software do you use?Weeam

c. How much data do you backup, in TB?

d. Do you use a third party to provide a Business Continuity service (e.g.
office workplace recovery or infrastructure ship-to-site solutions)?NO

e. Does your current recovery solution meet your stakeholder’s
expectations?YES

f. Do you already backup into the cloud?NO

g. Do you have a documented disaster recovery & business continuity plan
in place?YES

 

7. Number of Physical servers?13

 

8. Number of virtualised servers? & Which Virtualisation platform do you
use?I/MWare

 

9. Do you have a cloud strategy if so what is it? NO

 

10. Do you use Azure or Amazon Web Services?NO

 

11. Do you use or are you planning to use MS O365?YES

 

12. Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks utilised.SSL

 

13. Do you have a Software Asset Management Policy? If so what is it?YES

 

14. Who is responsible for your Software Asset Management?IT

 

15. How much did you pay in the last financial year for software
licenses?£210

 

16. If applicable, how many people are using Office 365?None

 

17. Who are your top three software vendors by revenue? SSL, Civica,
Microsoft

 

18. What are the contractual renewal dates for those three vendors?various

 

19. Have you been audited by those three vendors? If so the date of the
audit.NO

 

20. Do you currently measure software usage versus the number of licenses
purchased?YES

 

21. Do you use a software asset management and/or software inventory tool?
If so which one(s)?Snow

 

22. Are you actively moving any applications/infrastructure into a cloud
environment? If so who is responsible for this? Head of ICT

 

23. What is the total number of IT staff employed by the organization:
Please list and provide contact details for the IT senior management team
including CIO, IT Director and Infrastructure Architects if applicable.
33 IT Staff / N/A

 

24. Who is Head of IT? – Please provide contact details N/A

 

25. Who is Head of Procurement? – Please provide contact details N/A

 

26. Do you have a managed/shared service with any other councils? YES

 

27. Do you normally purchase equipment and services as a capital
investment (Cap-Ex) or ongoing operational charges (Opex).Both

 

I trust that this deals with your enquiry to your satisfaction, but if you
feel that Eastbourne Borough Council has misunderstood or not responded
appropriately to your request, you have two courses of action:

 

o You can clarify the terms of your original request to allow this to be
looked at again  (if you expand your request this will be dealt with
as a new request)
o All applicants have a 'right of appeal'.  An appeal should be focused
on the original request and should identify how the council’s response
failed to answer your Information Request.  Appeals must be made in
writing (or e-mail) within 40 working days of receipt of this response
and addressed to the Information Governance Appeals Officer, to the
address below. 

 

Information Governance Appeals Officer

Lewes District Council and Eastbourne Borough Council

1 Grove Road

EASTBOURNE

BN21 4TW     

                                  

E-mail  : [1][email address]

 

After the council’s internal appeals procedure has been exhausted, a
further appeal about the same Information Request can be directed to the
Information Commissioner for adjudication.  Full details will be provided
should an appeal proceed to this stage.

 

Please note:

If you are considering re-using the information disclosed to you through
this request, for any purpose outside of what could be considered for
personal use, you are required under the Public Sector Re-use of
Information Regulations 2015 to make an Application for Re-use to the
organisation you have requested the information from.  Applications for
Re-Use should be directed to the address detailed in the footer below.

 

Please contact me again, quoting your reference number, if you require any
further assistance with your current request and I will do my best to
provide the relevant help and advice.

 

Yours sincerely

 

 

Regards,

 

 

Kevin Rance

Information Governance Officer

Tel: +44(0)1273 471600

[2][email address]

Lewes and Eastbourne Legal Services acting on behalf of Lewes District
Council and Eastbourne Borough Council

 

Lewes District Council: Southover House, Southover Road, Lewes BN7 1AB 
[3]www.lewes.gov.uk. Minicom 01273 484488 Eastbourne Borough Council: 1
Grove Road, Eastbourne BN21 4TW  [4]www.eastbourne.gov.uk. Text Relay
18001 01323 410000

 

 

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that any attachment to this email is free from computer viruses. You are
advised to check all attachments using your own virus-scanning software
before opening or executing them.

All written communications sent by and to Eastbourne Borough Council are
subject to the Freedom of Information Act 2000. You should therefore be
aware that this email or the information contained in it may be disclosed
without notice to a third party making a request for information about the
subject matter of this email.

 

________________________________________________

Scanned by Lewes and Eastbourne Councils with
Forcepoint Email Security solution.
________________________________________________

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.lewes.gov.uk/
4. http://www.eastbourne.gov.uk/

Dear Mr Shaw,

 

Information Request:  FOI 6661

 

Thank you for your information request dated 6^th April 2018 received in
our office on the same day.

 

Under the freedom of information act 2000. I write to obtain the following
information about the organisations information technology infrastructure
equipment:

 

I have reviewed your request and investigated whether there is any
information which can be disclosed to you.  Please find below the
information the council holds, and which I am pleased to provide to you.

 

1. What is your annual IT Budget for 2017, 2018 & 2019? 1.4m

 

2. Storage:

a. What storage vendor(s) and models do you currently use? HP 3PAR

b. What is the capacity of the storage data in TB & How much of this is
utilised? 121,956,00GB 70% used

c. What were the installation dates of the above storage vendor(s)?
(Month/Year)2018

d. When is your planned (or estimated) storage refresh date?
(Month/Year)?2023

e. Do you have any extended warranties, if so, with which supplier?HP

f. What is your estimated budget for the storage refresh?None as already
refreshed

 

3. Server/Compute:

a. What server vendor(s) and models do you currently use? HP

b. What were the installation dates of the above server vendor(s)?
(Month/Year)various

c. When is your planned (or estimated) server refresh date? (Month/Year)
various

d. What is your estimated budget for the server refresh? N/A

e. Do you have any extended warranties, if so, with which supplier? HP

f. Which operating systems are used? Server 2012/2016

 

4. Network & Security:

a. What network vendor(s) and models do you currently use? Extreme/cisco

b. What are the quantities of the Edge, Core and MP used in your network?

c. What network architecture is currently used?

d. What security solutions are being utilised?Juniper/Pulse Secure

e. What were the installation dates of the above network vendor(s)?
(Month/Year)May 2018

f. When is your planned (or estimated) Network refresh date?
(Month/Year)?April/2018

g. What is your estimated budget for the Network refresh?500,000

h. When did you install your current Wi-Fi environment? November 2017

 

5. End User Devices:

a. How many desktops/laptops are deployed by the Council?750

b. How many mobile devices [Phones & tablets etc] are deployed by the
council?500

c. What were the installation dates of the above desktop/laptops?2018

d. When is your planned (or estimated) desktop/laptop refresh date?
(Month/Year)2023

 

6. Backup, DR and BC:

a. What device/system do you use for your daily backups (e.g tape or
disk)both

b. What backup software do you use?Weeam

c. How much data do you backup, in TB?

d. Do you use a third party to provide a Business Continuity service (e.g.
office workplace recovery or infrastructure ship-to-site solutions)?NO

e. Does your current recovery solution meet your stakeholder’s
expectations?YES

f. Do you already backup into the cloud?NO

g. Do you have a documented disaster recovery & business continuity plan
in place?YES

 

7. Number of Physical servers?13

 

8. Number of virtualised servers? & Which Virtualisation platform do you
use?I/MWare

 

9. Do you have a cloud strategy if so what is it? NO

 

10. Do you use Azure or Amazon Web Services?NO

 

11. Do you use or are you planning to use MS O365?YES

 

12. Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks utilised.SSL

 

13. Do you have a Software Asset Management Policy? If so what is it?YES

 

14. Who is responsible for your Software Asset Management?IT

 

15. How much did you pay in the last financial year for software
licenses?£210

 

16. If applicable, how many people are using Office 365?None

 

17. Who are your top three software vendors by revenue? SSL, Civica,
Microsoft

 

18. What are the contractual renewal dates for those three vendors?various

 

19. Have you been audited by those three vendors? If so the date of the
audit.NO

 

20. Do you currently measure software usage versus the number of licenses
purchased?YES

 

21. Do you use a software asset management and/or software inventory tool?
If so which one(s)?Snow

 

22. Are you actively moving any applications/infrastructure into a cloud
environment? If so who is responsible for this? Head of ICT

 

23. What is the total number of IT staff employed by the organization:
Please list and provide contact details for the IT senior management team
including CIO, IT Director and Infrastructure Architects if applicable. 33
IT Staff / N/A

 

24. Who is Head of IT? – Please provide contact details N/A

 

25. Who is Head of Procurement? – Please provide contact details N/A

 

26. Do you have a managed/shared service with any other councils? YES

 

27. Do you normally purchase equipment and services as a capital
investment (Cap-Ex) or ongoing operational charges (Opex).Both

 

I trust that this deals with your enquiry to your satisfaction, but if you
feel that Lewes District Council has misunderstood or not responded
appropriately to your request, you have two courses of action:

 

o You can clarify the terms of your original request to allow this to be
looked at again  (if you expand your request this will be dealt with
as a new request)
o All applicants have a 'right of appeal'.  An appeal should be focused
on the original request and should identify how the council’s response
failed to answer your Information Request.  Appeals must be made in
writing (or e-mail) within 40 working days of receipt of this response
and addressed to the Information Governance Appeals Officer, to the
address below. 

 

Information Governance Appeals Officer

Lewes District Council and Eastbourne Borough Council

1 Grove Road

EASTBOURNE

BN21 4TW     

                                  

E-mail  : [1][email address]

 

After the council’s internal appeals procedure has been exhausted, a
further appeal about the same Information Request can be directed to the
Information Commissioner for adjudication.  Full details will be provided
should an appeal proceed to this stage.

 

Please note:

If you are considering re-using the information disclosed to you through
this request, for any purpose outside of what could be considered for
personal use, you are required under the Public Sector Re-use of
Information Regulations 2015 to make an Application for Re-use to the
organisation you have requested the information from.  Applications for
Re-Use should be directed to the address detailed in the footer below.

 

Please contact me again, quoting your reference number, if you require any
further assistance with your current request and I will do my best to
provide the relevant help and advice.

 

Yours sincerely

 

 

Regards,

 

 

Kevin Rance

Information Governance Officer

Tel: +44(0)1273 471600

[2][email address]

Lewes and Eastbourne Legal Services acting on behalf of Lewes District
Council and Eastbourne Borough Council

 

Lewes District Council: Southover House, Southover Road, Lewes BN7 1AB 
[3]www.lewes.gov.uk. Minicom 01273 484488 Eastbourne Borough Council: 1
Grove Road, Eastbourne BN21 4TW  [4]www.eastbourne.gov.uk. Text Relay
18001 01323 410000

 

 

Save a tree… please do not print this email unless you really need to This
email is confidential and for the exclusive use of the above named
addressee(s) or an authorised agent. If you are not the intended
recipient(s), you are prohibited from copying, distributing,
disseminating, or in any other way using the content of this email. If you
have received this email in error, please contact the sender using the
contact details given above.

All our Network computers operate virus-scanning but we make no guarantee
that any attachment to this email is free from computer viruses. You are
advised to check all attachments using your own virus-scanning software
before opening or executing them.

All written communications sent by and to Eastbourne Borough Council are
subject to the Freedom of Information Act 2000. You should therefore be
aware that this email or the information contained in it may be disclosed
without notice to a third party making a request for information about the
subject matter of this email.

 

________________________________________________

Scanned by Lewes and Eastbourne Councils with
Forcepoint Email Security solution.
________________________________________________

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.lewes.gov.uk/
4. http://www.eastbourne.gov.uk/