IT Infrastructure

Daniel Shaw made this Rhyddid Gwybodaeth request to East Devon District Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear East Devon District Council,

Under the freedom of information act 2000. I write to obtain the following information about the organisations information technology infrastructure equipment:

1. What is your annual IT Budget for 2017, 2018 & 2019?
2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?
3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?
4. Network & Security:
a. What network vendor(s) and models do you currently use?
b. What are the quantities of the Edge, Core and MP used in your network?
c. What network architecture is currently used?
d. What security solutions are being utilised?
e. What were the installation dates of the above network vendor(s)? (Month/Year)
f. When is your planned (or estimated) Network refresh date? (Month/Year)?
g. What is your estimated budget for the Network refresh?
h. When did you install your current Wi-Fi environment?
5. End User Devices:
a. How many desktops/laptops are deployed by the Council?
b. How many mobile devices [Phones & tablets etc] are deployed by the council?
c. What were the installation dates of the above desktop/laptops?
d. When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)
6. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?
7. Number of Physical servers?
8. Number of virtualised servers? & Which Virtualisation platform do you use?
9. Do you have a cloud strategy if so what is it?
10. Do you use Azure or Amazon Web Services?
11. Do you use or are you planning to use MS O365?
12. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
13. Do you have a Software Asset Management Policy? If so what is it?
14. Who is responsible for your Software Asset Management?
15. How much did you pay in the last financial year for software licenses?
16. If applicable, how many people are using Office 365?
17. Who are your top three software vendors by revenue?
18. What are the contractual renewal dates for those three vendors?
19. Have you been audited by those three vendors? If so the date of the audit.
20. Do you currently measure software usage versus the number of licenses purchased?
21. Do you use a software asset management and/or software inventory tool? If so which one(s)?
22. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
23. What is the total number of IT staff employed by the organization: Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable.
24. Who is Head of IT? – Please provide contact details
25. Who is Head of Procurement? – Please provide contact details
26. Do you have a managed/shared service with any other councils?
27. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex).

Yours faithfully,

Daniel Shaw

East Devon District Council

Thank you for submitting a request for information. We will respond to your request as quickly as possible, within the 20 working day statutory deadline under the Freedom of Information Act 2000.

For updates on this case, please quote your unique reference number 101000812071 .

---------------------------------------
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East Devon District Council
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FOI EDDC, East Devon District Council

Dear Mr Shaw,

Thank you for your request for information.  Please find our response
below.

1. What is your annual IT Budget for 2017, 2018 & 2019? -

2017/18  £2,219,160

2018/19  £2,634,160

2019/20 Not set until Feb 2019

 

2. Storage:

a. What storage vendor(s) and models do you currently use? - DELL

b. What is the capacity of the storage data in TB & How much of this is
utilised? - 200TB Available 150TB Utilised

c. What were the installation dates of the above storage vendor(s)?
(Month/Year) - May 2015

d. When is your planned (or estimated) storage refresh date? (Month/Year)?
- May 2021

e. Do you have any extended warranties, if so, with which supplier? - Yes
– DELL

f. What is your estimated budget for the storage refresh? - No budget
identified at present

 

3. Server/Computer:

a. What server vendor(s) and models do you currently use? - DELL – Various

b. What were the installation dates of the above server vendor(s)?
(Month/Year) - May 2015

c. When is your planned (or estimated) server refresh date? (Month/Year)
- May 2021

d. What is your estimated budget for the server refresh? - No budget
identified at present

e. Do you have any extended warranties, if so, with which supplier? - Yes
– DELL

f. Which operating systems are used? - Windows & Linux

 

4. Network & Security:

a. What network vendor(s) and models do you currently use? - DELL & Cisco
– Various

b. What are the quantities of the Edge, Core and MP used in your network?
- Edge 20 Core 4

c. What network architecture is currently used? - Client/server

d. What security solutions are being utilised? - Various – Not for
publication

e. What were the installation dates of the above network vendor(s)?
(Month/Year) - Various

f. When is your planned (or estimated) Network refresh date? (Month/Year)?
- August 2018

g. What is your estimated budget for the Network refresh? - 50K

h. When did you install your current Wi-Fi environment? - 2014

 

5. End User Devices: - 648

a. How many desktops/laptops are deployed by the Council? - 350 Desktops
294 Laptops 24 Tablets

b. How many mobile devices [Phones & tablets etc] are deployed by the
council? - 560 Connections split across laptops/phones & tablets

c. What were the installation dates of the above desktop/laptops? -
Various

d. When is your planned (or estimated) desktop/laptop refresh date?
(Month/Year) - No rolling replacement programme

 

6. Backup, DR and BC:

a. What device/system do you use for your daily backups (e.g tape or disk)
- Disk

b. What backup software do you use? - Veeam

c. How much data do you backup, in TB? - 18TB

d. Do you use a third party to provide a Business Continuity service (e.g.
office workplace recovery or infrastructure ship-to-site solutions)? - No

e. Does your current recovery solution meet your stakeholder’s
expectations? - No

f. Do you already backup into the cloud? - No

g. Do you have a documented disaster recovery & business continuity plan
in place? - Yes

 

7. Number of Physical servers? - 40

8. Number of virtualised servers? & Which Virtualisation platform do you
use? - 125 – VMware

9. Do you have a cloud strategy if so what is it? - Yes – Services are
delivered from a private cloud hosted by our IT provider Strata

10. Do you use Azure or Amazon Web Services? - No

11. Do you use or are you planning to use MS O365? - Yes

12. Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks utilised - Strata Service Solutions

13. Do you have a Software Asset Management Policy? If so what is it? - No

14. Who is responsible for your Software Asset Management? - Strata

15. How much did you pay in the last financial year for software licenses?
- We do not have a breakdown to provide this detail

16. If applicable, how many people are using Office 365? - 147

17. Who are your top three software vendors by revenue? - Microsoft -
VMare - Capita

18. What are the contractual renewal dates for those three vendors? -
2021 - 2021 - Annual

19. Have you been audited by those three vendors? If so the date of the
audit? - We have not been audited by any of the three vendors

20. Do you currently measure software usage versus the number of licenses
purchased? - Yes

21. Do you use a software asset management and/or software inventory tool?
If so which one(s)? - Yes - Bespoke

22. Are you actively moving any applications/infrastructure into a cloud
environment? If so who is responsible for this? - No

23. What is the total number of IT staff employed by the organization:
Please list and provide contact details for the IT senior management team
including CIO, IT Director and Infrastructure Architects if applicable -
Exeter does not have any IT staff. For Strata - 70 (see attached structure
chart)

24. Who is Head of IT? – Please provide contact details - (see attached
structure chart)

25. Who is Head of Procurement? – Please provide contact details - Post
does not exist

26. Do you have a managed/shared service with any other councils? - IT
shared service with Teignbridge and Exeter Councils

27. Do you normally purchase equipment and services as a capital
investment (Cap-Ex) or ongoing operational charges (Opex) - Depends on
requirement.

 

 

I hope this information is helpful but, if you feel dissatisfied with the
way we have responded to your request, please contact our Monitoring
Officer, Mr Henry Gordon Lennox, to request an internal review
[1][email address]

 

You may also approach the Information Commissioner for advice at
[2]www.ico.org.uk

 

Yours sincerely,

 

Sara

 

Ms S Harvey

Information and Complaints Officer

East Devon District Council

 

01395 571659

[3]www.eastdevon.gov.uk

 

Follow us on [4]Facebook and [5]Twitter

[6]Subscribe to your East Devon Update for regular news and information
about what’s happening at East Devon District Council. Choose which topics
you’re interested in to get a personalised update.

[7]Email disclaimer

References

Visible links
1. mailto:[email address]
2. http://www.ico.org.uk/
3. http://www.eastdevon.gov.uk/
4. http://www.facebook.com/eastdevon
5. http://twitter.com/eastdevon
6. https://public.govdelivery.com/accounts/...
7. http://eastdevon.gov.uk/help/email-discl...

FOI EDDC, East Devon District Council

1 Atodiad

Dear Mr Shaw,

Thank you for your request for information.  Please find our response
below.

1. What is your annual IT Budget for 2017, 2018 & 2019? -

2017/18  £2,219,160

2018/19  £2,634,160

2019/20 Not set until Feb 2019

 

2. Storage:

a. What storage vendor(s) and models do you currently use? - DELL

b. What is the capacity of the storage data in TB & How much of this is
utilised? - 200TB Available 150TB Utilised

c. What were the installation dates of the above storage vendor(s)?
(Month/Year) - May 2015

d. When is your planned (or estimated) storage refresh date? (Month/Year)?
- May 2021

e. Do you have any extended warranties, if so, with which supplier? - Yes
– DELL

f. What is your estimated budget for the storage refresh? - No budget
identified at present

 

3. Server/Computer:

a. What server vendor(s) and models do you currently use? - DELL – Various

b. What were the installation dates of the above server vendor(s)?
(Month/Year) - May 2015

c. When is your planned (or estimated) server refresh date? (Month/Year)
- May 2021

d. What is your estimated budget for the server refresh? - No budget
identified at present

e. Do you have any extended warranties, if so, with which supplier? - Yes
– DELL

f. Which operating systems are used? - Windows & Linux

 

4. Network & Security:

a. What network vendor(s) and models do you currently use? - DELL & Cisco
– Various

b. What are the quantities of the Edge, Core and MP used in your network?
- Edge 20 Core 4

c. What network architecture is currently used? - Client/server

d. What security solutions are being utilised? - Various – Not for
publication

e. What were the installation dates of the above network vendor(s)?
(Month/Year) - Various

f. When is your planned (or estimated) Network refresh date? (Month/Year)?
- August 2018

g. What is your estimated budget for the Network refresh? - 50K

h. When did you install your current Wi-Fi environment? - 2014

 

5. End User Devices: - 648

a. How many desktops/laptops are deployed by the Council? - 350 Desktops
294 Laptops 24 Tablets

b. How many mobile devices [Phones & tablets etc] are deployed by the
council? - 560 Connections split across laptops/phones & tablets

c. What were the installation dates of the above desktop/laptops? -
Various

d. When is your planned (or estimated) desktop/laptop refresh date?
(Month/Year) - No rolling replacement programme

 

6. Backup, DR and BC:

a. What device/system do you use for your daily backups (e.g tape or disk)
- Disk

b. What backup software do you use? - Veeam

c. How much data do you backup, in TB? - 18TB

d. Do you use a third party to provide a Business Continuity service (e.g.
office workplace recovery or infrastructure ship-to-site solutions)? - No

e. Does your current recovery solution meet your stakeholder’s
expectations? - No

f. Do you already backup into the cloud? - No

g. Do you have a documented disaster recovery & business continuity plan
in place? - Yes

 

7. Number of Physical servers? - 40

8. Number of virtualised servers? & Which Virtualisation platform do you
use? - 125 – VMware

9. Do you have a cloud strategy if so what is it? - Yes – Services are
delivered from a private cloud hosted by our IT provider Strata

10. Do you use Azure or Amazon Web Services? - No

11. Do you use or are you planning to use MS O365? - Yes

12. Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks utilised - Strata Service Solutions

13. Do you have a Software Asset Management Policy? If so what is it? - No

14. Who is responsible for your Software Asset Management? - Strata

15. How much did you pay in the last financial year for software licenses?
- We do not have a breakdown to provide this detail

16. If applicable, how many people are using Office 365? - 147

17. Who are your top three software vendors by revenue? - Microsoft -
VMare - Capita

18. What are the contractual renewal dates for those three vendors? -
2021 - 2021 - Annual

19. Have you been audited by those three vendors? If so the date of the
audit? - We have not been audited by any of the three vendors

20. Do you currently measure software usage versus the number of licenses
purchased? - Yes

21. Do you use a software asset management and/or software inventory tool?
If so which one(s)? - Yes - Bespoke

22. Are you actively moving any applications/infrastructure into a cloud
environment? If so who is responsible for this? - No

23. What is the total number of IT staff employed by the organization:
Please list and provide contact details for the IT senior management team
including CIO, IT Director and Infrastructure Architects if applicable -
Exeter does not have any IT staff. For Strata - 70 (see attached structure
chart)

24. Who is Head of IT? – Please provide contact details - (see attached
structure chart)

25. Who is Head of Procurement? – Please provide contact details - Post
does not exist

26. Do you have a managed/shared service with any other councils? - IT
shared service with Teignbridge and Exeter Councils

27. Do you normally purchase equipment and services as a capital
investment (Cap-Ex) or ongoing operational charges (Opex) - Depends on
requirement.

 

 

I hope this information is helpful but, if you feel dissatisfied with the
way we have responded to your request, please contact our Monitoring
Officer, Mr Henry Gordon Lennox, to request an internal review
[1][email address]

 

You may also approach the Information Commissioner for advice at
[2]www.ico.org.uk

 

Yours sincerely,

 

Sara

 

Ms S Harvey

Information and Complaints Officer

East Devon District Council

 

01395 571659

[3]www.eastdevon.gov.uk

 

Follow us on [4]Facebook and [5]Twitter

[6]Subscribe to your East Devon Update for regular news and information
about what’s happening at East Devon District Council. Choose which topics
you’re interested in to get a personalised update.

[7]Email disclaimer

References

Visible links
1. mailto:[email address]
2. http://www.ico.org.uk/
3. http://www.eastdevon.gov.uk/
4. http://www.facebook.com/eastdevon
5. http://twitter.com/eastdevon
6. https://public.govdelivery.com/accounts/...
7. http://eastdevon.gov.uk/help/email-discl...