IT Infrastructure

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Dear Bournemouth Borough Council,

Under the freedom of information act 2000. I write to obtain the following information about the organisations information technology infrastructure equipment:

1. What is your annual IT Budget for 2018 & 2019?
2. Do you outsource your ICT Function and if so to which vendor(s)?
3. When does you Outsource contract expire?

Storage Related
1. What storage vendor(s) and models do you currently use?
2. What is the raw capacity of the storage data in TB & how much of this is utilised?
3. What were the installation dates of the above storage vendor(s)? (Month/Year)
4. When is your planned (or estimated) storage refresh date? (Month/Year)?
5. Do you have any extended warranties, if so, with which supplier?
6. What is your estimated budget for the storage refresh?

Server Related
1. What server vendor(s) and models do you currently use?
2. How many physical and how many virtual servers do you have?
3. What hyper-visor(s) do you currently use?
4. What were the installation dates of the above server vendor(s)? (Month/Year)
5. When is your planned (or estimated) server refresh date? (Month/Year)
6. What is your estimated budget for the server refresh?
7. Do you have any extended warranties, if so, with which supplier?
8. Which operating systems are used?
9. Do you use VDI?
10. Which vendor(s) do you use for VDI? (Citrix, VMware, Microsoft)

Network & Security Related
1. What network vendor(s) and models do you currently use?
2. What are the quantities of the Edge, Core and MP used in your network?
3. What network architecture is currently used?
4. What security solutions are being utilised?
5. What were the installation dates of the above network vendor(s)? (Month/Year)
6. When is your planned (or estimated) Network refresh date? (Month/Year)?
7. What is your estimated budget for the Network refresh?
8. What WI-FI vendor(s) and models to you currently use?
9. What were the installation dates of the above WI-FI vendor(s)? (Month/Year)
10. When is your planned (or estimated) WI-FI refresh date? (Month/Year)?
11. What is your estimated budget for the WI-FI refresh?
12. Do you use two-factor authentication?
13. What vendor(s) supply your two-factor authentication?

End User Device Related
1. How many desktops/laptops are deployed by the Council?
2. What vendor(s) supply your desktops/Laptops?
3. How many mobile devices [Phones & tablets etc] are deployed by the council?
4. What were the installation dates of the above desktop/laptops?
5. When is your planned (or estimated) desktop/laptop refresh date? (Month/Year)

Backup, DR and BC:
1. What device/system do you use for your daily backups (e.g tape or disk)
2. What backup software do you use?
3. How much data do you backup, in TB?
4. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
5. Does your current recovery solution meet your stakeholder’s expectations?
6. Do you already backup into the cloud?
7. Do you have a documented disaster recovery & business continuity plan in place?

Cloud
1. Do you have a cloud strategy if so what is it?
2. Do you use Azure or Amazon Web Services?
3. Do you use or are you planning to use MS O365?
4. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?

Systems Management & Monitoring
1. What systems management tools / software do you currently use?
2. What was the costs of the systems management tools / software you use?
3. What were the installation of the systems management tools / software (Month/Year)
4. What warranty / support contract do you have for your systems management tools / software and when does this end / expire (Month /Year)

Yours faithfully,

Andrew Mercer

Bournemouth Borough Council Enquiries, Bournemouth Borough Council

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ICT Information Asset Advisor, Bournemouth Borough Council

1 Attachment

Dear Andrew Mercer

Freedom of Information Request

I am writing to acknowledge your request for information received on
20/03/2018

 

We are dealing with your request and will be in contact with you again.

 

A response will be made within 20 working days, either supplying you with
the information which you have asked for, or explaining why we cannot
supply it. If we need any further clarification we will contact you.

 

Yours sincerely

 

Steve Maher
Information Asset Advisor
ICT Services
T: 01202 458234 W: bournemouth.gov.uk

[1]http://biz/BusinessUnits/SharedServices/...

 

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ICT Information Asset Advisor, Bournemouth Borough Council

1 Attachment

Dear Andrew Mercer

 

Information Request – Freedom of Information Act

 

Further to your request for information received on 20/03/2018 please find
enclosed the material that you asked for.

 

 

 

Under the freedom of information act 2000. I write to obtain the following
information about the organisations information technology infrastructure
equipment:

 

1.            What is your annual IT Budget for 2018 & 2019? £5.2m (shared
across Bournemouth & Poole Council)

2.            Do you outsource your ICT Function and if so to which
vendor(s)? No

3.            When does you Outsource contract expire? N/A

 

Storage Related –

1.            What storage vendor(s) and models do you currently use? EMC
VNX5200 and VNX5600

2.            What is the raw capacity of the storage data in TB & how
much of this is utilised? RAW=60TB each, Usable 43TB, Utilised=23TB

3.            What were the installation dates of the above storage
vendor(s)? (Month/Year) VNX5200 March 2013 – VNX5600 July 2014

4.            When is your planned (or estimated) storage refresh date?
(Month/Year)? TBD

5.            Do you have any extended warranties, if so, with which
supplier? Yes, MTI

6.            What is your estimated budget for the storage refresh? N/A

 

Server Related –

1.            What server vendor(s) and models do you currently use?
HP/Sun

2.            How many physical and how many virtual servers do you have?
Physical 63, Virtual 174

3.            What hyper-visor(s) do you currently use? 15

4.            What were the installation dates of the above server
vendor(s)? (Month/Year) Rolling programme of replacement

5.            When is your planned (or estimated) server refresh date?
(Month/Year) 2018/19

6.            What is your estimated budget for the server refresh? £250k

7.            Do you have any extended warranties, if so, with which
supplier? Ricoh

8.            Which operating systems are used? Windows 2008, Windows
2012, Linux, Solaris

9.            Do you use VDI? Yes

10.          Which vendor(s) do you use for VDI? (Citrix, VMware,
Microsoft) Citrix

 

Network & Security Related –

1.            What network vendor(s) and models do you currently use?
Nortel 480T, 480T PWR Password 8860; Nortel Ethernet Routing Switch 1648T;
Nortel Routing  Switch 4550T-PWR; Avaya 5510, 55120; Cisco 2950, 2960,
3650

2.            What are the quantities of the Edge, Core and MP used in
your network? Two core;  roughly 174 edge switches

3.            What network architecture is currently used? Don’t
understand the question

4.            What security solutions are being utilised? Lots, can you be
specific about which elements of the ISMS?

5.            What were the installation dates of the above network
vendor(s)? (Month/Year) Exact date not known; Nortel and Avaya between
fifteen and five years ago. Cisco between fifteen years ago and last year

6.            When is your planned (or estimated) Network refresh date?
(Month/Year)? 2018

7.            What is your estimated budget for the Network refresh? TBD

8.            What WI-FI vendor(s) and models to you currently use? Aruba

9.            What were the installation dates of the above WI-FI
vendor(s)? (Month/Year) 2018

10.          When is your planned (or estimated) WI-FI refresh date?
(Month/Year)? 2021

11.          What is your estimated budget for the WI-FI refresh? N/A

12.          Do you use two-factor authentication? Yes

13.          What vendor(s) supply your two-factor authentication? Vasco
(being phased out)

 

End User Device Related –

1.            How many desktops/laptops are deployed by the Council?
Approx 2600

2.         What vendor(s) supply your desktops/Laptops? Crown Commercial
Service Technology Product 2 framework, Contract ID: RM3733

 

 

3.            How many mobile devices [Phones & tablets etc] are deployed
by the council?  Approx 2700

4.            What were the installation dates of the above
desktop/laptops? Rolling programme of replacement

5.            When is your planned (or estimated) desktop/laptop refresh
date? (Month/Year) Next 18-24 months

 

Backup, DR and BC:

1.            What device/system do you use for your daily backups (e.g
tape or disk) Disk – Data Domain 2500, Tape- Scalar i500

 

2.            What backup software do you use? EMC Networker

3.            How much data do you backup, in TB? 70TB/Month

4.            Do you use a third party to provide a Business Continuity
service (e.g. office workplace recovery or infrastructure ship-to-site
solutions)? No

5.            Does your current recovery solution meet your stakeholder’s
expectations? No

6.            Do you already backup into the cloud? Yes

7.            Do you have a documented disaster recovery & business
continuity plan in place? Yes

 

Cloud

1.            Do you have a cloud strategy if so what is it? Yes, use
where appropriate and cost-effective to do so.

2.            Do you use Azure or Amazon Web Services? Azure

3.            Do you use or are you planning to use MS O365? Yes

4.            Are you actively moving any applications/infrastructure into
a cloud environment? If so who is responsible for this? Yes,
Infrastructure Manager, Marc Biondic

 

Systems Management & Monitoring

1.            What systems management tools / software do you currently
use? Solarwinds NPM

2.            What was the costs of the systems management tools /
software you use? Approximately £8,000

3.            What were the installation of the systems management tools /
software (Month/Year) October 2017

4.            What warranty / support contract do you have for your
systems management tools / software and when does this end / expire (Month
/Year) Upgrades and telephone support. January 2019

 

 

I hope that this deals with your request satisfactorily.

 

If you are dissatisfied with this response you can ask for a review, which
will be dealt with through the Council’s complaints procedure. Details of
the complaints procedure can be found at:
[1]www.bournemouth.gov.uk/Complaints

If you are dissatisfied with the outcome of the Council’s review you have
the right to refer the matter to the Information Commissioner’s Office.
Contact details for the Information Commissioner can be found at:
[2]https://ico.org.uk/

 

 

Yours sincerely

Steve Maher
Information Asset Advisor
ICT Services
T: 01202 458234 W: bournemouth.gov.uk

[3]http://biz/BusinessUnits/SharedServices/...

 

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