IT Hardware Maintenance

graham made this Rhyddid Gwybodaeth request to Derwent College, University of York

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Mae'r ymateb i'r cais hwn yn hwyr iawn. Yn ôl y gyfraith, ym mhob amgylchiad, dylai Derwent College, University of York fod wedi ymateb erbyn hyn. (manylion). Gallwch gwyno drwy yn gofyn am adolygiad mewnol.

Dear Derwent College, University of York,

I am compiling a report on the spends within the public sector and the impact virtualisation has on budgets within the public sector in comparison to “older” hardware environments.
The cloud has changed in server maintenance, storage maintenance and networking environment. I am writing a piece on the negatives and positives of this virtual world.
Could you please let me know details of these contracts for my essay?
1. Physical servers, warranty, annual cost and length of contract
2. Current Vendor
3. Networking Environments, warranty, annual cost and length of contract
4. Storage Maintenance support contract with vendor
5. Idea of refresh programmes
6. Tender site used
In my piece I also want to define who still leans on vendor resource and how much is done in-house and the implications between a warranty/insurance and in-house technical nous.

Yours faithfully,
Graham