Is adult social care case management live?
Dear Warwickshire County Council,
In June 2014 you contracted with Servelec Corelogic for children's and adult social care systems.
You have previously responded that children's went live after 2.5 years, but at the time of responding adults was not yet live.
Q1: Is adult social care case management fully live now? If so, please provide the go-live date
Q2: Did this include full finance functionality? By this I mean financial assessments, payments and charging
Yours faithfully,
Peter Shaw
Information request
Our reference: 2368828
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Dear Mr Shaw
Freedom of Information Act 2000
Thank you for your request for information that was received on 4 April
2017.
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 5 May 2017.
In some case, a fee may be payable. If we decide a fee is payable, we will
send you a fee notice and we will require you to pay the fee before
proceeding with your request.
The Freedom of Information Act 2000may restrict the release of some or all
of the information you have requested. We will carry out an assessment and
if any exemptionsapply to some or all of the information then we might not
provide that information to you. We will inform you if this is the case
and advise you of your rights to request an internal review and to
complain to the Information Commissioner's Office.
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
Kind regards
Bruce Green
Information Rights Officer
Information Management Team
Shire Hall
Warwick
CV34 4RL
Tel: 01926 412211
NOTE: Please do not edit the subject line when replying to this email.
Information request
Our reference: 2368828
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Dear Mr Shaw
Thank you for your request for information received on 4 April 2017.
Please find attached our response to your request.
Kind regards
Bruce Green
Information Rights Officer
Information Management Team
Shire Hall
Warwick
CV34 4RL
Tel: 01926 412211
NOTE: Please do not edit the subject line when replying to this email.
Dear Warwickshire County Council,
Thank you for your response, copied below:
"In June 2014 you contracted with Servelec Corelogic for children's and adult social care systems. You have previously responded that children's went live after 2.5 years, but at the time of responding adults was not yet live.
Q1: Is adult social care case management fully live now? If so, please provide the go-live date.
No, but it is expected to go-live in Autumn 2017.
Q2: Did this include full finance functionality? By this I mean financial assessments, payments and charging.
Full finance functionality is not expected to be available when the system goes live"
So after more than 3 years, the solution will not be fully live. That's not good. Once again, finance seems to be the achilles heel.
Best of luck with the project, I hope it all goes well.
Yours sincerely,
Peter Shaw
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Sally Marsh left an annotation ()
3 years and still not live? Unbelievable