Intranet queries
Dear The Consumer Council for Water,
Dear Sir/Madam,
I am writing to make a request for all the information to which I am entitled under Freedom of Information Act 2000. My requests are outlined below as specifically as possible to help you retrieve the information required. However, if any of the below is unclear, I would appreciate if you could contact me as I understand that under the act, you are required to assist requesters.
Please could you provide the following information:
1) How many employees are working for your organisation, including full-time, part-time, and contracted staff?
2) What is your annual intranet budget?
3) What is your current intranet solution? (e.g. Invotra, Sharepoint, Kahootz, Umbraco)
4) How long have you been using this solution, and when does your contract expire?
5) Do you work with an external partner to supply your intranet? If not, do you develop your intranet internally?
6) Which team/individual is responsible for managing your intranet internally?
7) Which other organisations have access to your intranet?
8) Do you share IT services with other organisations?
9) Are you using the Office 365 suite? If so, which applications from the suite are in use?
10) Who is responsible for your intranet’s procurement within the organisation?
11) Do you use Microsoft’s Active Directory to manage your people data? If so, is your Active Directory (AD) managed on-premise or in the cloud?
12) Do you use any other Software as a Service (SaaS) applications? (e.g. Atlassian/Jira, Slack, Trello, Xero)
If possible, please could you present the information via a Microsoft Word or Excel document, sent to me via email. I understand that under the act, I should be entitled to a response within 20 days and therefore I would appreciate if you could confirm receipt of my request.
Yours faithfully,
Miller Yuraszek
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Dear Mr Yuraszek
I refer to your request for information made on 28 October 2019.
Unfortunately, because of an error in the configuration of the e-mail
address used by CCWater for Freedom of Information requests your
information request was not delivered to us. We have now located the
request and will respond shortly.
Kind regards
Freedom of Information Team
Consumer Council for Water
Direct landline 0121 345 1042
[mobile number]st floor, Victoria Square House, Victoria Square, Birmingham B2 4AJ
Visit our website: [1]www.ccwater.org.uk
Follow us [2]@WaterWatchdog
Securing the best outcomes for all water consumers, present and future.
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Dear Mr Yuraszek
I refer to your request for information, submitted by you on 28th October 2019, and made under the Freedom of Information Act 2000 (the Act). Unfortunately, because of an error in the configuration of the e-mail address used by CCWater for Freedom of Information requests, your information request has not been delivered to us. Please accept our sincere apologies for this. However, we have located your request on 28th November, and we have responded to it below.
You requested the following information:-
“1) How many employees are working for your organisation, including full-time, part-time, and contracted staff?
2) What is your annual intranet budget?
3) What is your current intranet solution? (e.g. Invotra, Sharepoint, Kahootz, Umbraco)
4) How long have you been using this solution, and when does your contract expire?
5) Do you work with an external partner to supply your intranet? If not, do you develop your intranet internally?
6) Which team/individual is responsible for managing your intranet internally?
7) Which other organisations have access to your intranet?
8) Do you share IT services with other organisations?
9) Are you using the Office 365 suite? If so, which applications from the suite are in use?
10) Who is responsible for your intranet’s procurement within the organisation?
11) Do you use Microsoft’s Active Directory to manage your people data? If so, is your Active Directory (AD) managed on-premise or in the cloud?
12) Do you use any other Software as a Service (SaaS) applications? (e.g. Atlassian/Jira, Slack, Trello, Xero)”
Under the Act, public authorities have two duties to individuals requiring information: firstly to confirm whether or not they hold the information requested, and secondly to provide a copy of that information unless one of the exemptions provided by the Act apply.
I confirm that on this occasion CCWater holds some of the information you have requested and CCWater’s response is set out below.
1) How many employees are working for your organisation, including full-time, part-time, and contracted staff?
Answer: 76
2) What is your annual intranet budget?
Answer: The annual contract is £10k per annum, comprising of Hosting price of £4k per annum and the balance of £6k for ad-hoc services.
3) What is your current intranet solution? (e.g. Invotra, Sharepoint, Kahootz, Umbraco)
Answer: WordPress
4) How long have you been using this solution, and when does your contract expire?
Answer: Current contract commenced on 1st October 2019 and is due to terminate on 30th September 2021.
5) Do you work with an external partner to supply your intranet? If not, do you develop your intranet internally?
Answer: We work with an external supplier.
6) Which team/individual is responsible for managing your intranet internally?
Answer: Internal Communications / Digital Communications.
7) Which other organisations have access to your intranet?
Answer: None
8) Do you share IT services with other organisations?
Answer: No
9) Are you using the Office 365 suite? If so, which applications from the suite are in use?
Answer: Not using Office 365 suite
10) Who is responsible for your intranet’s procurement within the organisation?
Answer: Procurement Manager / Head of External Communications
11) Do you use Microsoft’s Active Directory to manage your people data? If so, is your Active Directory (AD) managed on-premise or in the cloud?
Answer: Yes we use MS AD. AD is used on-premise.
12) Do you use any other Software as a Service (SaaS) applications? (e.g. Atlassian/Jira, Slack, Trello, Xero)
Answer: Yes
Further information and complaints
If you are unhappy with the way that your request has been handled you have the right to request an internal review. Any internal review will be conducted by a member of staff that has not been involved in the handling of the request. You can request an internal review by contacting:-
Data Protection Officer
Consumer Council for Water
1st Floor, Victoria Square House
Victoria Square
Birmingham
B2 4AJ
[email address]
If you are dissatisfied with the outcome of the internal review, you can apply to the Information Commissioner. Complaints to the Information Commissioner should be sent to:-
FOI/EIR Complaints Resolution
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Yours sincerely
Natalja Riaz
Information Analyst
Consumer Council for Water
Direct line 0121 345 1036
1st floor, Victoria Square House, Victoria Square, Birmingham B2 4AJ
Visit our website: www.ccwater.org.uk
Follow us @WaterWatchdog
Securing the best outcomes for all water consumers, present and future.
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