Intranet queries
Dear British Council,
I am writing to make a request for all the information to which I am entitled under Freedom of Information Act 2000. My requests are outlined below as specifically as possible to help you retrieve the information required. However, if any of the below is unclear, I would appreciate if you could contact me as I understand that under the act, you are required to assist requesters.
Please could you provide the following information:
1) How many employees are working for your organisation, including full-time, part-time, and contracted staff?
2) What is your annual intranet budget?
3) What is your current intranet solution? (e.g. Invotra, Sharepoint, Kahootz, Umbraco)
4) How long have you been using this solution, and when does your contract expire?
5) Do you work with an external partner to supply your intranet? If not, do you develop your intranet internally?
6) Which team/individual is responsible for managing your intranet internally?
7) Which other organisations have access to your intranet?
8) Do you share IT services with other organisations?
9) Are you using the Office 365 suite? If so, which applications from the suite are in use?
10) Who is responsible for your intranet’s procurement within the organisation?
11) Do you use Microsoft’s Active Directory to manage your people data? If so, is your Active Directory (AD) managed on-premise or in the cloud?
12) Do you use any other Software as a Service (SaaS) applications? (e.g. Atlassian/Jira, Slack, Trello, Xero)
If possible, please could you present the information via a Microsoft Word or Excel document, sent to me via email. I understand that under the act, I should be entitled to a response within 20 days and therefore I would appreciate if you could confirm receipt of my request.
Yours faithfully,
Miller Yuraszek
Reference Number: FOI_2019_68
24 October 2019
Dear Miler,
Thank you for your request for information. It is being dealt with under the terms of the Freedom of Information Act 2000 and will be answered within 20 working days.
If you have any further queries please do not hesitate to contact me.
Yours Sincerely,
Lyndsey Keogh | Information Governance Advisor (Disclosures) | Information Governance and Risk Management Team
[email address]
Case Reference: FOI_2019_68
20 November 2019
Dear Miller,
Thank you for your request for information dated 23 October 2019 concerning our intranet solution. Your request has been handled under the terms of the Freedom of Information Act (FOIA) 2000 and has been passed to me for reply.
For your ease of reference, I have restated your request below and have provided our response beneath each point.
1) How many employees are working for your organisation, including full-time, part-time, and contracted staff?
As of 31 October 2019 there are:
9617 Full Time Employees
1933 Part Time Employees
840 Non-Permanent Workers (contracted staff, not employees)
2) What is your annual intranet budget?
Our intranet is managed/supported as part of an integrated model and costs are not broken out separately.
3) What is your current intranet solution? (e.g. Invotra, Sharepoint, Kahootz, Umbraco)
SharePoint
4) How long have you been using this solution, and when does your contract expire?
Approximately 10 years with a recent migration to SharePoint Online. With the move to SharePoint Online the contract is different and under review. At present there is no set expiry date.
5) Do you work with an external partner to supply your intranet? If not, do you develop your intranet internally?
Our intranet is developed internally.
6) Which team/individual is responsible for managing your intranet internally?
Collaboration, Knowledge and Content service line
7) Which other organisations have access to your intranet?
None
8) Do you share IT services with other organisations?
No
9) Are you using the Office 365 suite? If so, which applications from the suite are in use?
Yes. Word, Excel, PowerPoint, SharePoint, Outlook/Exchange, Skype and Teams. Additional applications are available but not formally released at this time.
10) Who is responsible for your intranet’s procurement within the organisation?
Harinder Singh – Service Line Owner, Collaboration, Knowledge and Content.
11) Do you use Microsoft’s Active Directory to manage your people data? If so, is your Active Directory (AD) managed on-premise or in the cloud?
Yes, hybrid (cloud and on premise).
12)Do you use any other Software as a Service (SaaS) applications? (e.g. Atlassian/Jira, Slack, Trello, Xero)
Primarily Salesforce CRM and ServiceNow ITSM
I hope the information provided has been useful.
If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Internal review requests should be submitted within two months of the date of receipt of the response to your original letter and should be addressed to:
Information Governance Advisor (Disclosures)
Information Governance and Risk Management
British Council
Bridgewater House
58 Whitworth Street
Manchester
M1 6BB
Email: [email address]
If you are not content with the outcome of the internal review, you have a right to appeal to the Information Commissioner for a decision at:
The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 0303 123 1113
Website: www.ico.org.uk
Yours sincerely
Lyndsey Keogh | Information Governance Advisor (Disclosures) | Information Governance and Risk Management Team
[email address]
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