Intranet queries

The request was successful.

Dear Royal Botanic Gardens, Kew,

I am writing to make a request for all the information to which I am entitled under Freedom of Information Act 2000. My requests are outlined below as specifically as possible to help you retrieve the information required. However, if any of the below is unclear, I would appreciate if you could contact me as I understand that under the act, you are required to assist requesters.

Please could you provide the following information:

1) How many employees are working for your organisation, including full-time, part-time, and contracted staff?
2) What is your annual intranet budget?
3) What is your current intranet solution? (e.g. Invotra, Sharepoint, Kahootz, Umbraco)
4) How long have you been using this solution, and when does your contract expire?
5) Do you work with an external partner to supply your intranet? If not, do you develop your intranet internally?
6) Which team/individual is responsible for managing your intranet internally?
7) Which other organisations have access to your intranet?
8) Do you share IT services with other organisations?
9) Are you using the Office 365 suite? If so, which applications from the suite are in use?
10) Who is responsible for your intranet’s procurement within the organisation?
11) Do you use Microsoft’s Active Directory to manage your people data? If so, is your Active Directory (AD) managed on-premise or in the cloud?
12) Do you use any other Software as a Service (SaaS) applications? (e.g. Atlassian/Jira, Slack, Trello, Xero)

If possible, please could you present the information via a Microsoft Word or Excel document, sent to me via email. I understand that under the act, I should be entitled to a response within 20 days and therefore I would appreciate if you could confirm receipt of my request.

Yours faithfully,

Miller Yuraszek

Info, Royal Botanic Gardens, Kew

1 Attachment

Thank you for your email.

We aim to respond to general queries submitted by email within one to
three working days.

However, if you are submitting a request for information under the Freedom
of Information Act 2000 or the Environmental Information Regulations 2004,
your email will be forwarded to the relevant department and you will
receive a further acknowledgment from them. These requests will usually be
dealt with within 20 working days.

If you have an enquiry about lost property or booking an electric mobility
scooter, please call the Kew Constabulary on 0208 332 5121.

You can find general information about a forthcoming visit to Kew Gardens
on the Kew website
at [1]http://www.kew.org/visit-kew-gardens/pla...
by calling the recorded information line 0208 332 5655.

We value your enquiry and thank you for your patience.

The Customer Information Team

Royal Botanic Gardens, Kew

[2]cid:image002.gif@01D1AF88.FFBFFBC0

 

 

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Matt Couch, Royal Botanic Gardens, Kew

1 Attachment

Dear Miller Yuraszek,

 

Thank you for your request for information which we received on 22 October
2019.  Your request is being considered under the Freedom of Information
Act 2000 and you will receive a response within 20 working days.

The Freedom of Information Act 2000 defines a number of exemptions that
may restrict the release of the requested information. If we are unable to
provide you with the information requested we will notify you of this
together with the reason(s) why and details of how you may appeal (if
appropriate).

Further information on the Act is available through the Information
Commissioner at [1]www.ico.org.uk.

Kind regards,

Matt Couch

Information Governance Manager

Resources: Legal and Data Protection

 

Royal Botanic Gardens, Kew,

Richmond, Surrey TW9 3AE

 

020 8332 5000

[2][email address]

[3][Royal Botanic Gardens, Kew request email]

 

 

 

 

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Matt Couch, Royal Botanic Gardens, Kew

3 Attachments

Dear Miller Yuraszek

 

Please find attached our response to your request for information.

Kind regards

 

Matt Couch

Information Governance (Data Protection) Manager

Resources: Legal

 

Royal Botanic Gardens, Kew,

Richmond, Surrey TW9 3AE

 

020 8332 5000

[email address]

 

 

From: Matt Couch
Sent: 22 October 2019 16:01
To: [FOI #614069 email]
Subject: FOI_RBGK_2019-13_Acknowledgement

 

Dear Miller Yuraszek,

 

Thank you for your request for information which we received on 22 October
2019.  Your request is being considered under the Freedom of Information
Act 2000 and you will receive a response within 20 working days.

The Freedom of Information Act 2000 defines a number of exemptions that
may restrict the release of the requested information. If we are unable to
provide you with the information requested we will notify you of this
together with the reason(s) why and details of how you may appeal (if
appropriate).

Further information on the Act is available through the Information
Commissioner at [1]www.ico.org.uk.

Kind regards,

Matt Couch

Information Governance Manager

Resources: Legal and Data Protection

 

Royal Botanic Gardens, Kew,

Richmond, Surrey TW9 3AE

 

020 8332 5000

[2][email address]

[3][Royal Botanic Gardens, Kew request email]

 

 

 

 

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