Dear NHS England,
NHS England monitors the prescribing habits of GPs and sometimes intervenes. In relation to prescribing please :
1) Provide copies of the policies and protocols governing this practice, in particular any special circumstance which to relate to COVID 19.
2) For each year 2019, 2020 and 2021 (to date) please provide :
a) the number of practices you have intervened in for matters not relating to covid, including a summary of reasons and medications.
b) the number of practices you have intervened in, specifically relating to covid, including a summary of reasons and medications.
3) Please clarify NHS England's position on a GPs ability to freely prescribe in the interest of patients, including "off label" use of drugs in relation to COVID19.
**THIS IS AN AUTOMATED RESPONSE**
Thank you for your email.
Due to the impact of the coronavirus pandemic, we are receiving an
extremely high volume of enquiries.
For information about coronavirus (COVID-19), including information about
the COVID-19 vaccine, go to the NHS website. You can also find guidance
and support on the GOV.UK website
For routine enquiries, it may take us some time to get back to you. We
thank you for your patience and understanding.
In the meantime, you may find the following information helpful.
How can the Customer Contact Centre help me?
We’re here to support patients and their representatives with enquiries,
concerns or complaints about primary care. Primary care includes local
healthcare services such as GPs, dentists, opticians and pharmacies.
We can also help with enquiries, concerns, or complaints about healthcare
in prison, military healthcare and some specialised services that support
people with a range of rare and complex conditions.
You may be able to find the answer you are looking for in our Frequently
You can find out how to feedback or make a complaint about an NHS service
Does the NHS England Customer Contact Centre provide medical advice?
No. Our advisors are not clinically trained and are unable to provide
For help from a GP, visit your GP surgery’s website, use an online
service to contact your GP, or call the surgery.
For urgent medical help, use the NHS 111 online service, or call 111 if
you are unable to get help online. For life-threatening emergencies, call
999 for an ambulance.
There is more information about getting medical help on the NHS
What if I have an enquiry or complaint about hospital care, NHS 111 or
out-of-hours GP services?
If your enquiry or complaint is about secondary care, this includes
hospitals, NHS 111, mental health services, out-of-hours services and
community services such as district nursing, you will need to contact the
organisation that provided the service.
All hospitals have a Patient Advice and Liaison Service (PALS):
Alternatively, you can contact your local Clinical Commissioning Group
(CCG). You can find their contact details on the NHS website:
Dear Dan Bayley,
We are writing with regard to your Freedom of Information (FOI) request
dated 16 July 2021.
Please accept our apologies for the delay in responding to your request.
NHS England is not in a position to respond to your request at this time.
We are still in the process of assessing your request and will provide you
with a full response as soon as possible.
We apologise for any inconvenience this may cause. Please be aware that
you have the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:
Telephone: 0303 123 1113
Email: [email address]
Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows: PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [NHS England request email].
Freedom of Information
Office of the Chairs, Chief Executive Officer and Chief Operating Officer
PO Box 16738
Tel: 0300 311 22 33
Email: [NHS England request email]
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.Donate Now