Internet filtering and blocking policies

Roedd y cais yn llwyddiannus.

Open Rights Group

Dear Merseytravel,

I am writing as a Research Volunteer at the Open Rights Group. We are conducting a study to better understand filtering and blocking of websites on the public estate, to understand what content and sites are inaccessible and why.

We would like to know, in relation to your publicly accessible Internet networks, or Internet networks for your clients:

1) The categories of content blocked or filtered, eg:
a)Security or Malware
b)Content types, eg adult, alcohol etc
c)Statistics relating to the requests blocked or filtered, eg how many site requests filtered or blocked per category

2) Monitoring requirements you have for users, eg if you record or may record their Internet usage

3) The supplier of your blocking or filtering software
a) Eg, Sophos, Forcepoint, Palo Alto etc


James Collis

Open Rights Group

Henderson, Andrew, Merseytravel

Dear Mr Collis

Thank you for your request made under the Freedom of Information Act.

Merseytravel do not offer any public internet access, and therefore has no recorded information to provide in response to your enquiry.

Merseyrail, a separate body to Merseytravel, do provide free public wi-fi at certain stations. Details of this can be found on their website at the following link: You may wish to contact Merseyrail to ask about their blocking/filtering policies, but please note that as they are not a public body and therefore not subject to FOI, any information provided would purely be on a voluntary basis.

I am sorry that I could not be of any further assistance on this occasion.

If you are dissatisfied with the handling of your request, you have the right under the Act to ask for an internal review, which should be addressed to:
Mrs Julie Watling
Legal, Democratic Services & Procurement Manager
PO Box 1976
L69 3HN
[email address]

If you are not content with the result of your internal review, you also have the right to complain to the Information Commissioner, whose address is
The Information Commissioner’s Office,
Wycliffe House,
Water Lane,
Cheshire SK9 5AF

Yours sincerely

Andy Henderson

Senior Information Management Officer | Merseytravel | Mann Island, PO Box 1976, Liverpool, L69 3HN
Office: 0151 330 1679 | Email: [email address]

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