Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywEllen Blacow mewngofnodwch a gadael i bawb wybod.

Internet and IT Infrastructure

Ellen Blacow made this Rhyddid Gwybodaeth request to Aston University

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Dear Aston University,

Under the Freedom of Information Act 2000 may I kindly request the following information about the University’s internet and IT infrastructure:

1. How much did the university spend on broadband in the 2019/20 financial year?
2. Who is your internet network provider?
3. What is the average network speed on each of your campuses? Please list the name of each campus and the internet speed for each. Here is a tool for testing speed if needed: https://www.uswitch.com/broadband/speedt...
4. What percentage of each university campus is covered by wifi? Please list the name of each campus and the percentage of wifi coverage.
5. Between January 2015 and December 2020, how many times have you switched network providers?
6. How many broadband routers do you have across all campus buildings?
7. Do you have fibre-optic broadband in any campus buildings?
8. Do any of the university-owned halls of residence require an ethernet cable as opposed to wifi? If yes, please list the names of the halls of residence.
9. Do any of the university-owned halls of residence have the option to connect to both an ethernet cable and wifi? If yes, please list the names of the halls of residence.
10. Do you have a data destruction policy?
11. Between January 2015 and December 2020, how many student complaints has the university received relating to the “internet”, “WiFi” and “broadband”? Please list the number of complaints per calendar year.

Please could I receive all information in electronic format and in machine-readable formats where applicable.

Yours faithfully,

Ellen Blacow

FOI Requests, Aston University

If you are making a request under the Freedom of Information Act 2000, we
will respond within 20 working days of receipt of your email, subject to
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Please note that the University does not accept service by email.

FOI Requests, Aston University

1 Atodiad

Dear Ms Blacow       

Our ref: FOI/2021/104

Thank you for your email of 2 December 2020. Your request will be dealt
with under the terms of the Freedom of Information Act 2000 and will be
answered within twenty working days of receipt. We will endeavour to
provide the information as early as possible.

If you have any queries about this request please do not hesitate to
contact us, quoting the reference number above.

Kind regards.

Yours sincerely,

Alice Mineyko

 

Alice Mineyko
Counsel
[1]http://static.aston.ac.uk/emails/sigs/au...
Office of the General Counsel
Birmingham, B4 7ET, UK
aston.ac.uk

 

The contents of this email and any attachments may be privileged and are
confidential.  It may not be disclosed to or used by anyone other than the
addressee, nor copied in any way.  If received in error, please notify the
sender and then delete it from your system.  Aston University does not
accept service by email.

 

From: Ellen Blacow <[FOI #710595 email]>
Sent: 02 December 2020 16:13
To: FOI Requests <[Aston University request email]>
Subject: Freedom of Information request - Internet and IT Infrastructure

 

Dear Aston University,

 

 

Under the Freedom of Information Act 2000 may I kindly request the
following information about the University’s internet and IT
infrastructure:

 

 

1. How much did the university spend on broadband in the 2019/20 financial
year?

2. Who is your internet network provider?

3. What is the average network speed on each of your campuses? Please list
the name of each campus and the internet speed for each. Here is a tool
for testing speed if needed: https://www.uswitch.com/broadband/speedt...

4. What percentage of each university campus is covered by wifi? Please
list the name of each campus and the percentage of wifi coverage.

5. Between January 2015 and December 2020, how many times have you
switched network providers?

6. How many broadband routers do you have across all campus buildings?

7. Do you have fibre-optic broadband in any campus buildings?

8. Do any of the university-owned halls of residence require an ethernet
cable as opposed to wifi?  If yes, please list the names of the halls of
residence.

9. Do any of the university-owned halls of residence have the option to
connect to both an ethernet cable and wifi? If yes, please list the names
of the halls of residence.

10. Do you have a data destruction policy?

11. Between January 2015 and December 2020, how many student complaints
has the university received relating to the “internet”, “WiFi” and
“broadband”? Please list the number of complaints per calendar year.

 

 

Please could I receive all information in electronic format and in
machine-readable formats where applicable.

 

 

Yours faithfully,

 

 

Ellen Blacow

 

 

-------------------------------------------------------------------

 

 

Please use this email address for all replies to this request:

[FOI #710595 email]

 

 

Is [2][Aston University request email] the wrong address for Freedom of
Information requests to Aston University? If so, please contact us using
this form:

https://www.whatdotheyknow.com/change_re...

 

 

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For more detailed guidance on safely disclosing information, read the
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Please note that in some cases publication of requests and responses will
be delayed.

 

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

 

 

-------------------------------------------------------------------

References

Visible links
2. mailto:[Aston University request email]

FOI Requests, Aston University

2 Atodiad

Dear Ms Blacow

 

Please see attached response.

 

Kind regards.

 

Yours sincerely,

 

Alice Mineyko

 

Alice Mineyko
Counsel
[1]http://static.aston.ac.uk/emails/sigs/au...
Office of the General Counsel
Birmingham, B4 7ET, UK
aston.ac.uk

 

The contents of this email and any attachments may be privileged and are
confidential.  It may not be disclosed to or used by anyone other than the
addressee, nor copied in any way.  If received in error, please notify the
sender and then delete it from your system.  Aston University does not
accept service by email.

 

From: Ellen Blacow <[FOI #710595 email]>
Sent: 02 December 2020 16:13
To: FOI Requests <[Aston University request email]>
Subject: Freedom of Information request - Internet and IT Infrastructure

 

Dear Aston University,

 

 

Under the Freedom of Information Act 2000 may I kindly request the
following information about the University’s internet and IT
infrastructure:

 

 

1. How much did the university spend on broadband in the 2019/20 financial
year?

2. Who is your internet network provider?

3. What is the average network speed on each of your campuses? Please list
the name of each campus and the internet speed for each. Here is a tool
for testing speed if needed:
[2]https://www.uswitch.com/broadband/speedt...

4. What percentage of each university campus is covered by wifi? Please
list the name of each campus and the percentage of wifi coverage.

5. Between January 2015 and December 2020, how many times have you
switched network providers?

6. How many broadband routers do you have across all campus buildings?

7. Do you have fibre-optic broadband in any campus buildings?

8. Do any of the university-owned halls of residence require an ethernet
cable as opposed to wifi?  If yes, please list the names of the halls of
residence.

9. Do any of the university-owned halls of residence have the option to
connect to both an ethernet cable and wifi? If yes, please list the names
of the halls of residence.

10. Do you have a data destruction policy?

11. Between January 2015 and December 2020, how many student complaints
has the university received relating to the “internet”, “WiFi” and
“broadband”? Please list the number of complaints per calendar year.

 

 

Please could I receive all information in electronic format and in
machine-readable formats where applicable.

 

 

Yours faithfully,

 

 

Ellen Blacow

 

 

-------------------------------------------------------------------

 

 

Please use this email address for all replies to this request:

[3][FOI #710595 email]

 

 

Is [4][Aston University request email] the wrong address for Freedom of
Information requests to Aston University? If so, please contact us using
this form:

[5]https://www.whatdotheyknow.com/change_re...

 

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[6]https://www.whatdotheyknow.com/help/offi...

 

 

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[7]https://www.whatdotheyknow.com/help/ico-...

 

 

Please note that in some cases publication of requests and responses will
be delayed.

 

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

 

 

-------------------------------------------------------------------

 

References

Visible links
2. https://www.uswitch.com/broadband/speedt...
3. mailto:[FOI #710595 email]
4. mailto:[Aston University request email]
5. https://www.whatdotheyknow.com/change_re...
6. https://www.whatdotheyknow.com/help/offi...
7. https://www.whatdotheyknow.com/help/ico-...

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywEllen Blacow mewngofnodwch a gadael i bawb wybod.