Internet and IT Infrastructure

Ellen Blacow made this Rhyddid Gwybodaeth request to Brunel University

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Roedd y cais yn llwyddiannus.

Dear Brunel University,

Under the Freedom of Information Act 2000 may I kindly request the following information about the University’s internet and IT infrastructure:

1. How much did the university spend on broadband in the 2019/20 financial year?
2. Who is your internet network provider?
3. What is the average network speed on each of your campuses? Please list the name of each campus and the internet speed for each. Here is a tool for testing speed if needed: https://www.uswitch.com/broadband/speedt...
4. What percentage of each university campus is covered by wifi? Please list the name of each campus and the percentage of wifi coverage.
5. Between January 2015 and December 2020, how many times have you switched network providers?
6. How many broadband routers do you have across all campus buildings?
7. Do you have fibre-optic broadband in any campus buildings?
8. Do any of the university-owned halls of residence require an ethernet cable as opposed to wifi? If yes, please list the names of the halls of residence.
9. Do any of the university-owned halls of residence have the option to connect to both an ethernet cable and wifi? If yes, please list the names of the halls of residence.
10. Do you have a data destruction policy?
11. Between January 2015 and December 2020, how many student complaints has the university received relating to the “internet”, “WiFi” and “broadband”? Please list the number of complaints per calendar year.

Please could I receive all information in electronic format and in machine-readable formats where applicable.

Yours faithfully,

Ellen Blacow

FoI requests, Brunel University

Dear Ms Ellen,

Thank you for your recent Freedom of Information Request, you should receive a response by 06 January 2021.

Please be aware that due to the ongoing coronavirus COVID-19 outbreak, there may be a delay in us processing your request. This means that in some cases, you won’t receive a response within the usual 20 day deadline.

For further information on the latest guidance from the Information Commissioner’s Office, please visit: https://ico.org.uk/global/data-protectio...

We appreciate your patience at this challenging time, and we will endeavour to respond to all requests are quickly as possible.

Kind Regards,

Amy Pocknee
Deputy Data Protection Officer

• Please note, I am currently working from home. Please contact me by email or on Teams.
• During this period, the Data Protection Team is experiencing extremely high volumes of both legislative and Internal requests. Due to this, you may experience delays in responses. Please bear with us.
• For general information about Brunel’s response to the Coronavirus, advice or support, please visit our portal

Brunel University London
Brunel University London, Uxbridge, UB8 3PH, United Kingdom
T +44(0)1895 274000
www.brunel.ac.uk

Connect with the University on LinkedIn, Twitter, Facebook

dangos adrannau a ddyfynnir

FoI requests, Brunel University

1 Atodiad

Dear Ms Blacow,

Please find attached our response to your request.

Kind Regards,

Amy Pocknee
Deputy Data Protection Officer

• Please note, I am currently working from home. Please contact me by email or on Teams.
• During this period, the Data Protection Team is experiencing extremely high volumes of both legislative and Internal requests. Due to this, you may experience delays in responses. Please bear with us.
• For general information about Brunel’s response to the Coronavirus, advice or support, please visit our portal

Brunel University London

Brunel University London, Uxbridge, UB8 3PH, United Kingdom
T +44(0)1895 274000
www.brunel.ac.uk

Connect with the University on LinkedIn, Twitter, Facebook

dangos adrannau a ddyfynnir