Instant Messaging Apps

The request was successful.

Dear Bolton NHS Foundation Trust,

1. Does the Trust use (or allow) the use of instant messaging apps for the processing of patient identifiable data?

If yes

2. Which messaging app(s) do you use?

3. Has a DPIA been completed? (if yes please include a copy in your response)

4. Has a risk assessment been completed? (if yes please include a copy in your response)

5. Please include any policies or SOPs that detail how the apps are used

For the avoidance of doubt the term processing matches the European Commission definition of "any activity that includes the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data."

Instant messaging apps may include WhatsApp, Facebook Messenger, Signal, Telegram, Hospify or any similar service.

Yours faithfully,

Samuel Weller

Freedom of Information, Bolton NHS Foundation Trust

 

 

FREEDOM OF INFORMATION

 

 

REF:            2020-157

Subject:        Instant Messaging Apps

 

 

Dear Sir/Madam,

 

Thank you for your email dated 02^nd March 2020 where you requested
information about Instant Messaging Apps.

The information you requested is enclosed.  

 

Under Section 21 – information already reasonably accessible

This exemption applies if the information requested is already accessible
to the requester.

 

Please follow the link to an old response:
[1]http://www.boltonft.nhs.uk/reference-201...

 

If you have any queries or concerns please do not hesitate to contact the
Freedom of Information Department. It would be helpful to quote the above
reference number in any future communication.

 

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to The Chief Executive, Bolton NHS Foundation Trust, The
Royal Bolton Hospital, Minerva Road, Farnworth, Bolton. BL4 0JR.

 

If you are not content with the outcome of your complaint you may apply
directly to the Information Commissioner. Generally the Information
Commissioner cannot make a decision unless you have exhausted the
complaints procedure provided by Bolton NHS Foundation Trust. The
Information Commissioner can be contacted at The Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9
5AF.

 

The information supplied to you continues to be protected by the Copyright
Design and Patents Act 1998. You are free to use it for your own purposes,
including any non-commercial research you are doing and for the purposes
of news reporting. Any other reuse, for example commercial publication
requires the permission of the Trust. You must ensure you gain the Trust
permission before reproducing any third party information.

 

 

Yours sincerely,

 

Information Governance Department

Informatics

IT Training Suite

N Block

Royal Bolton Hospital

' 01204 390861

8  [2][email address]

 

Our Bolton NHS Foundation Trust values
V O I C E
Vision Openess Integrity Compassion Excellence

 

 

 

 

show quoted sections