Instant Messaging Apps

The request was partially successful.

Dear Kettering General Hospital NHS Foundation Trust,

1. Does the Trust use (or allow) the use of instant messaging apps for the processing of patient identifiable data?

If yes

2. Which messaging app(s) do you use?

3. Has a DPIA been completed? (if yes please include a copy in your response)

4. Has a risk assessment been completed? (if yes please include a copy in your response)

5. Please include any policies or SOPs that detail how the apps are used

For the avoidance of doubt the term processing matches the European Commission definition of "any activity that includes the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data."

Instant messaging apps may include WhatsApp, Facebook Messenger, Signal, Telegram, Hospify or any similar service.

Yours faithfully,

Samuel Weller

Dear Sir/Madam

Thank you for your request for information that was received on 18 February 2020, this is being dealt with under the terms of the Freedom of Information Act 2000.

In some circumstances a fee may be payable and if that is the case, we will let you know. We will issue a formal fees notice before commencing the work, setting out the likely cost against the amount of time anticipated.

If you have any queries about this email, please contact me. Please remember to quote the reference number above in any future communications.

Kind regards
Catherine

Catherine Wright |Freedom of Information Officer | Information Governance ||Kettering General Hospital NHS Foundation Trust, Rothwell Road, Kettering. NN16 8UZ | Tel:  01536 49000

show quoted sections

Wright Catherine,

2 Attachments

Dear Samuel

Please see the attached response to your FOI request. Please accept our sincere apologies for the unfortunate delay.

Kind regards
Catherine
   
Catherine Wright |Freedom of Information Officer | Information Governance ||Kettering General Hospital NHS Foundation Trust, Rothwell Road, Kettering. NN16 8UZ

show quoted sections