Thank you for your e-mail requesting information under the Freedom of
Information Act 2000 / Environmental Information Regulations 2004.

We will proceed with the request which we received today. It is our
intention to have the information delivered to you as soon as possible
otherwise within the statutory 20 working days.

In consideration of the request, which may be subject to any exemptions/
exceptions the Council may rely on to refuse the request, some of which
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information.

Please note that should you be requesting information under the
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will detail the tasks involved in responding to the request, and
associated costs.  Further information is available on the EIR page of
Bedford Borough Council’s website at the following link:

[1]http://www.bedford.gov.uk/council_and_de...

Please note that once a response has been forwarded to you an anonymised
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[2]http://www.bedford.gov.uk/council_and_de...
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References

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3. mailto:[Bedford Borough Council request email]

Bedford BC - OFFICIAL-Unsecure

Dear Jodie Filer

Request pursuant to Environmental Information Regulations Act 2004 –
Request No.12963

Thank you for your request for information regarding computer software
used by Bedford Borough Council, which we received on 23^rd August 2018.
Your request has been considered under the Environmental Information
Regulations 2004.

Please see your request and our response below:

Q1. What computer software are you using for Highways Maintenance Works
Ordering and Inspections, how much are you paying per year, and when is
the contract due to expire and what format will the procurement process
take? Who within the council is responsible for this contract?

System Name Cost per year Contract Procurement Responsible officer
expire Process
It's an It's an ongoing
Symology's £78,361.16 annual service Derek Wright, Manager
Insight service contract of Highways
contract

Q2. What computer software are you using for Bridges/Structures, how much
are you paying per year, and when is the contract due to expire and what
format will the procurement process take? Who within the council is
responsible for this contract?
We don’t have a specific computer software for Bridges/Structures except
for Insight. The costs associated with Insight are covered in Q1 & Q5.

Q3. What computer software are you using for Flood Risk, how much are you
paying per year, how many users are you licensed for and when is the
contract due to expire and what format will the procurement process take?
Who within the council is responsible for this contract?
We do not use any specialist Flood software

Q4. What computer software are you using for Drainage, how much are you
paying per year, and when is the contract due to expire and what format
will the procurement process take? Who within the council is responsible
for this contract?
We do not use any specialist Drainage software

Q5. What computer software are you using for Street Lighting Management,
how much are you paying per year, and when is the contract due to expire
and what format will the procurement process take? Who within the council
is responsible for this contract?

System Name Cost per year Contract Procurement Process Responsible
expire officer
It's an Derek Wright,
Symology's £5,941.52 annual It's an ongoing Manager of
Insight service service contract Highways
contract
We have 10 Too early to Derek Wright,
Telensa Planet £11,343.42 years from suggest plans for Manager of
6th April procurement / Highways
2018 contract

Q6. What computer software are you using for Public Rights of Way, how
much are you paying per year, how many users are you licensed for, and
when is the contract due to expire and what format will the procurement
process take? Who within the council is responsible for this contract?

Cost per No. of Contract Procurement Responsible
System Name year licensed expire Process officer
users
It will Derek Wright
CAMS (Countryside 5 (5 follow usual (Highways)
Access Management £5,679 desktop 31st Bedford who has
Systems by (Including PC's with March Borough taken over
Exegesis) for  Arc support 5 [mobile number] Council management
GIS and CAMS costs) tablets) procurement of
Mobile for Android procedure operational
ROW matters.

Q7. What computer software are you using for Parks and Open Spaces, how
much are you paying per year, and when is the contract due to expire and
what format will the procurement process take? Who within the council is
responsible for this contract?

System Name Cost per year Contract expire Procurement Responsible
Process officer
Civica (APP) 31/03/19 (61 users Tender/Rolling
£26,823.61 across different Contract IT Services
Total Mobile departments
Play APP £3,300 Mar-19 Tender Bjorn Hove
Volunteer  
Data Base Provided in house by IT
Rolling contract (3 Tender (such we
Tree Wise £1,500 Licences) look for a new James Lynch
provider)

Q8. What computer software are you using for Street Works, how much are
you paying per year, and when is the contract due to expire and what
format will the procurement process take? Who within the council is
responsible for this contract?

System Cost per year Contract expire Procurement Responsible
Name Process officer
Civica £26,823.61 31/03/19 (61 users across Tender/Rolling IT Services
(APP) different departments) Contract

The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
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further information regarding Re-use of Public Sector Information please
see the following link
[1]http://www.bedford.gov.uk/council_and_de...

If you are unhappy with the way the authority has handled your request,
you may ask for an internal review. Please contact Barbara Morris,
Assistant Chief Executive, (Law & Governance), email:
[2][email address] who will arrange an internal review of
your case.  Under Regulation 11(2) this needs to be done no later than 40
working days after the date of this letter.  If you are not content with
the outcome of the internal review, you have the right to apply directly
to the Information Commissioner for a decision.

The Information Commissioner can be contacted at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

[3]www.ico.gov.uk          

Yours sincerely

Andrea Bechtle

FOI & EIR Officer - Environment

Bedford Borough Council

Room 336, Borough Hall, Cauldwell Street, Bedford, MK429AP

(01234) 718243 (ext 47243)
‘Bedford Borough Council - Working with our partners to make the borough a
better place to live, work and visit.’

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