Information Technology Request

The request was successful.

Dear Cranfield University,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please forward responses to the attached questions below.

I would like the above information to be provided to me as an electronic document.
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

If the release of any of this information is prohibited on the grounds of breach of confidence, I ask that you supply me with copies of the confidentiality agreement and remind you that information should not be treated as confidential if such an agreement has not been signed.
I understand that you are required to respond to my request within the 20 working days after you receive this letter. I would be grateful if you could confirm in writing that you have received this request.

I look forward to hearing from you.

Yours faithfully,

Gloria Zimba.

1. Do you have a formal IT security strategy? (Please provide a link to the strategy)

A) Yes
B) No

2. Does this strategy specifically address the monitoring of network attached device configurations to identify any malicious or non-malicious change to the device configuration?

A) Yes
B) No
C) Don’t know

3. If yes to Question 2, how do you manage this identification process – is it:

A) Totally automated – all configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify configuration changes.
C) Mainly manual – most elements of the identification of configuration changes are manual.

4. Have you ever encountered a situation where user services have been disrupted due to an accidental/non malicious change that had been made to a device configuration?

A) Yes
B) No
C) Don’t know

5. If a piece of malware was maliciously uploaded to a device on your network, how quickly do you think it would be identified and isolated?

A) Immediately
B) Within days
C) Within weeks
D) Not sure

6. How many devices do you have attached to your network that require monitoring?

A) Physical Servers: record number
B) PC’s & Notebooks: record number

7. Have you ever discovered devices attached to the network that you weren’t previously aware of?

A) Yes
B) No

If yes, how do you manage this identification process – is it:

A) Totally automated – all device configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify unplanned device configuration changes.
C) Mainly manual – most elements of the identification of unexpected device configuration changes are manual.

8. How many physical devices (IP’s) do you have attached to your network that require monitoring for configuration vulnerabilities?

Record Number:

9. Have you suffered any external security attacks that have used malware on a network attached device to help breach your security measures?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

10. Have you ever experienced service disruption to users due to an accidental, non-malicious change being made to device configurations?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

11. When a scheduled audit takes place for the likes of PSN or Cyber Essentials, how likely are you to get significant numbers of audit fails relating to the status of the IT infrastructure?

A) Never
B) Occasionally
C) Frequently
D) Always

foi, Cranfield University

Dear Gloria Zimba,
 
Thank you for your request made under the Freedom of Information Act 2000.
 
We confirm that this is being considered and that we will respond as soon
as possible and in any case within 20 working days.
 
Yours sincerely
 
Mary Betts-Gray
 
Mary Betts-Gray MA (Hons), MCLIP, FHEA, PC.foi | Freedom of Information
Officer | Cranfield University| Cranfield | Bedford | MK43 0AL | Tel:
+44(0)1234 754331 | Fax: +44 (0)1234 751806 |
E-mail: [1][Cranfield University request email]
Visit: [2]https://www.cranfield.ac.uk/about/govern...
 
This email and any attachments to it may be confidential and are intended
only for the named addressee. If you are not the named addressee, please
accept our apology, notify the sender immediately and then delete the
email. We request that you do not disclose, use, copy or distribute any
information within it.
 
Any opinions expressed are not necessarily the corporate view of Cranfield
University. This email is not intended to be contractually binding unless
specifically stated and the sender is an authorised University signatory.
 
Whilst we have taken steps to ensure that this email and all attachments
are free from any virus, we advise that, in keeping with good computing
practice, the recipient should ensure they are actually virus free.
 

 

 

 

From: Gloria Zimba <[FOI #810541 email]>
Date: Thursday, 25 November 2021 at 10:55
To: foi <[Cranfield University request email]>
Subject: Freedom of Information request - Information Technology Request

Dear Cranfield University,

I am writing to make an open government request for all the information to
which I am entitled under the Freedom of Information Act 2000.

Please forward responses to the attached questions below.

I would like the above information to be provided to me as an electronic
document.
If this request is too wide or unclear, I would be grateful if you could
contact me as I understand that under the Act, you are required to advise
and assist requesters. If any of this information is already in the public
domain, please can you direct me to it, with page references and URLs if
necessary.

If the release of any of this information is prohibited on the grounds of
breach of confidence, I ask that you supply me with copies of the
confidentiality agreement and remind you that information should not be
treated as confidential if such an agreement has not been signed.
I understand that you are required to respond to my request within the 20
working days after you receive this letter. I would be grateful if you
could confirm in writing that you have received this request.

I look forward to hearing from you.

Yours faithfully,

Gloria Zimba.

1.      Do you have a formal IT security strategy? (Please provide a link
to the strategy)

A)      Yes
B)      No

2.      Does this strategy specifically address the monitoring of network
attached device configurations to identify any malicious or non-malicious
change to the device configuration?

A)      Yes
B)      No
C)       Don’t know

3.      If yes to Question 2, how do you manage this identification
process – is it:

A)      Totally automated – all configuration changes are identified and
flagged without manual intervention.
B)      Semi-automated – it’s a mixture of manual processes and tools that
help track and identify configuration changes.
C)      Mainly manual – most elements of the identification of
configuration changes are manual.

4.      Have you ever encountered a situation where user services have
been disrupted due to an accidental/non malicious change that had been
made to a device configuration?

A)      Yes
B)      No
C)       Don’t know

5.      If a piece of malware was maliciously uploaded to a device on your
network, how quickly do you think it would be identified and isolated?

A)      Immediately
B)      Within days
C)      Within weeks
D)      Not sure

6.      How many devices do you have attached to your network that require
monitoring?

A)      Physical Servers: record number
B)      PC’s & Notebooks: record number

7.      Have you ever discovered devices attached to the network that you
weren’t previously aware of?

A)      Yes
B)      No

If yes, how do you manage this identification process – is it:

A)      Totally automated – all device configuration changes are
identified and flagged without manual intervention.
B)      Semi-automated – it’s a mixture of manual processes and tools that
help track and identify unplanned device configuration changes.
C)      Mainly manual – most elements of the identification of unexpected
device configuration changes are manual.

8.      How many physical devices (IP’s) do you have attached to your
network that require monitoring for configuration vulnerabilities?

Record Number:

9.      Have you suffered any external security attacks that have used
malware on a network attached device to help breach your security
measures?

A)      Never
B)      Not in the last 1-12 months
C)      Not in the last 12-36 months

10.     Have you ever experienced service disruption to users due to an
accidental, non-malicious change being made to device configurations?

A)      Never
B)      Not in the last 1-12 months
C)      Not in the last 12-36 months

11.     When a scheduled audit takes place for the likes of PSN or Cyber
Essentials, how likely are you to get significant numbers of audit fails
relating to the status of the IT infrastructure?

A)      Never
B)      Occasionally
C)      Frequently
D)      Always

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #810541 email]

Is [Cranfield University request email] the wrong address for Freedom of Information
requests to Cranfield University? If so, please contact us using this
form:
[3]https://urldefense.proofpoint.com/v2/url...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[4]https://urldefense.proofpoint.com/v2/url...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[5]https://urldefense.proofpoint.com/v2/url...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
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-------------------------------------------------------------------

References

Visible links
1. mailto:[Cranfield University request email]
2. https://www.cranfield.ac.uk/about/govern...
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foi, Cranfield University

Dear Gloria Zimba,

 

Thank you for your request, dated 25 November, made under the Freedom of
Information Act 2000.

 

You requested information about 

 

“Information Technology”

 

Cranfield University has completed its search for the information
requested and our response is given in the attached document. We were not
clear with regards to Q8.  Please could you clarify so that we might
provide a response?

 

Should you have any queries with regard to the information provided please
do not hesitate to contact us. 

 

If you are unhappy with the way in which your request has been dealt with
please refer to our internal appeals
procedure [1]http://www.cranfield.ac.uk/about/governa...

 

If you remain dissatisfied with the handling of your request or complaint
you have a right to appeal to the Information Commissioner at:

The Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF. 

Telephone: 08456 306060 or 01625 545745.

Website: [2]www.ico.gov.uk

 

Yours sincerely

 

Mary Betts-Gray

Mary Betts-Gray | Freedom of Information Officer | Cranfield University|
Cranfield | Bedford | MK43 0AL | Tel: +44(0)1234 754331 | Fax: +44 (0)1234
751806 | E-mail:  [3][Cranfield University request email]

Visit: [4]https://www.cranfield.ac.uk/about/govern...

 

This email and any attachments to it may be confidential and are intended
only for the named addressee. If you are not the named addressee, please
accept our apology, notify the sender immediately and then delete the
email. We request that you do not disclose, use, copy or distribute any
information within it.

 

Any opinions expressed are not necessarily the corporate view of Cranfield
University. This email is not intended to be contractually binding unless
specifically stated and the sender is an authorised University signatory.

 

Whilst we have taken steps to ensure that this email and all attachments
are free from any virus, we advise that, in keeping with good computing
practice, the recipient should ensure they are actually virus free.

 

From: Gloria Zimba <[5][FOI #810541 email]>
Date: Thursday, 25 November 2021 at 10:55
To: foi <[6][Cranfield University request email]>
Subject: Freedom of Information request - Information Technology Request

Dear Cranfield University,

I am writing to make an open government request for all the information to
which I am entitled under the Freedom of Information Act 2000. 

Please forward responses to the attached questions below.

I would like the above information to be provided to me as an electronic
document.
If this request is too wide or unclear, I would be grateful if you could
contact me as I understand that under the Act, you are required to advise
and assist requesters. If any of this information is already in the public
domain, please can you direct me to it, with page references and URLs if
necessary.

If the release of any of this information is prohibited on the grounds of
breach of confidence, I ask that you supply me with copies of the
confidentiality agreement and remind you that information should not be
treated as confidential if such an agreement has not been signed.
I understand that you are required to respond to my request within the 20
working days after you receive this letter. I would be grateful if you
could confirm in writing that you have received this request. 

I look forward to hearing from you. 

Yours faithfully,

Gloria Zimba.

1.      Do you have a formal IT security strategy? (Please provide a link
to the strategy) 

A)      Yes
B)      No

2.      Does this strategy specifically address the monitoring of network
attached device configurations to identify any malicious or non-malicious
change to the device configuration? 

A)      Yes
B)      No
C)       Don’t know

3.      If yes to Question 2, how do you manage this identification
process – is it:

A)      Totally automated – all configuration changes are identified and
flagged without manual intervention.
B)      Semi-automated – it’s a mixture of manual processes and tools that
help track and identify configuration changes.
C)      Mainly manual – most elements of the identification of
configuration changes are manual.

4.      Have you ever encountered a situation where user services have
been disrupted due to an accidental/non malicious change that had been
made to a device configuration?

A)      Yes
B)      No
C)       Don’t know

5.      If a piece of malware was maliciously uploaded to a device on your
network, how quickly do you think it would be identified and isolated?

A)      Immediately
B)      Within days
C)      Within weeks
D)      Not sure

6.      How many devices do you have attached to your network that require
monitoring?

A)      Physical Servers: record number
B)      PC’s & Notebooks: record number

7.      Have you ever discovered devices attached to the network that you
weren’t previously aware of? 

A)      Yes
B)      No

If yes, how do you manage this identification process – is it: 

A)      Totally automated – all device configuration changes are
identified and flagged without manual intervention.
B)      Semi-automated – it’s a mixture of manual processes and tools that
help track and identify unplanned device configuration changes.
C)      Mainly manual – most elements of the identification of unexpected
device configuration changes are manual. 

8.      How many physical devices (IP’s) do you have attached to your
network that require monitoring for configuration vulnerabilities?

Record Number:

9.      Have you suffered any external security attacks that have used
malware on a network attached device to help breach your security
measures?

A)      Never
B)      Not in the last 1-12 months
C)      Not in the last 12-36 months

10.     Have you ever experienced service disruption to users due to an
accidental, non-malicious change being made to device configurations?

A)      Never
B)      Not in the last 1-12 months
C)      Not in the last 12-36 months

11.     When a scheduled audit takes place for the likes of PSN or Cyber
Essentials, how likely are you to get significant numbers of audit fails
relating to the status of the IT infrastructure?

A)      Never
B)      Occasionally
C)      Frequently
D)      Always

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[7][FOI #810541 email]

Is [8][Cranfield University request email] the wrong address for Freedom of Information
requests to Cranfield University? If so, please contact us using this
form:
[9]https://urldefense.proofpoint.com/v2/url...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[10]https://urldefense.proofpoint.com/v2/url...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[11]https://urldefense.proofpoint.com/v2/url...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

 

References

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http://www.cranfield.ac.uk/about/governa...
2. https://urldefense.proofpoint.com/v2/url...
https://urldefense.proofpoint.com/v2/url...
3. mailto:[Cranfield University request email]
mailto:[Cranfield University request email]
4. https://www.cranfield.ac.uk/about/govern...
https://www.cranfield.ac.uk/about/govern...
5. mailto:[FOI #810541 email]
mailto:[FOI #810541 email]
6. mailto:[Cranfield University request email]
mailto:[Cranfield University request email]
7. mailto:[FOI #810541 email]
mailto:[FOI #810541 email]
8. mailto:[Cranfield University request email]
mailto:[Cranfield University request email]
9. https://urldefense.proofpoint.com/v2/url...
https://urldefense.proofpoint.com/v2/url...
10. https://urldefense.proofpoint.com/v2/url...
https://urldefense.proofpoint.com/v2/url...
11. https://urldefense.proofpoint.com/v2/url...
https://urldefense.proofpoint.com/v2/url...

foi, Cranfield University

1 Attachment

Dear Gloria Zimba,

 

Apologies, I forgot to attach the document when I sent this.  Now
attached.

 

Thank you for your request, dated 25 November, made under the Freedom of
Information Act 2000.

 

You requested information about 

 

“Information Technology”

 

Cranfield University has completed its search for the information
requested and our response is given in the attached document. We were not
clear with regards to Q8.  Please could you clarify so that we might
provide a response?

 

Should you have any queries with regard to the information provided please
do not hesitate to contact us. 

 

If you are unhappy with the way in which your request has been dealt with
please refer to our internal appeals
procedure [1]http://www.cranfield.ac.uk/about/governa...

 

If you remain dissatisfied with the handling of your request or complaint
you have a right to appeal to the Information Commissioner at:

The Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF. 

Telephone: 08456 306060 or 01625 545745.

Website: [2]www.ico.gov.uk

 

Yours sincerely

 

Mary Betts-Gray

Mary Betts-Gray | Freedom of Information Officer | Cranfield University|
Cranfield | Bedford | MK43 0AL | Tel: +44(0)1234 754331 | Fax: +44 (0)1234
751806 | E-mail:  [3][Cranfield University request email]

Visit: [4]https://www.cranfield.ac.uk/about/govern...

 

This email and any attachments to it may be confidential and are intended
only for the named addressee. If you are not the named addressee, please
accept our apology, notify the sender immediately and then delete the
email. We request that you do not disclose, use, copy or distribute any
information within it.

 

Any opinions expressed are not necessarily the corporate view of Cranfield
University. This email is not intended to be contractually binding unless
specifically stated and the sender is an authorised University signatory.

 

Whilst we have taken steps to ensure that this email and all attachments
are free from any virus, we advise that, in keeping with good computing
practice, the recipient should ensure they are actually virus free.

 

From: Gloria Zimba <[5][FOI #810541 email]>
Date: Thursday, 25 November 2021 at 10:55
To: foi <[6][Cranfield University request email]>
Subject: Freedom of Information request - Information Technology Request

Dear Cranfield University,

I am writing to make an open government request for all the information to
which I am entitled under the Freedom of Information Act 2000. 

Please forward responses to the attached questions below.

I would like the above information to be provided to me as an electronic
document.
If this request is too wide or unclear, I would be grateful if you could
contact me as I understand that under the Act, you are required to advise
and assist requesters. If any of this information is already in the public
domain, please can you direct me to it, with page references and URLs if
necessary.

If the release of any of this information is prohibited on the grounds of
breach of confidence, I ask that you supply me with copies of the
confidentiality agreement and remind you that information should not be
treated as confidential if such an agreement has not been signed.
I understand that you are required to respond to my request within the 20
working days after you receive this letter. I would be grateful if you
could confirm in writing that you have received this request. 

I look forward to hearing from you. 

Yours faithfully,

Gloria Zimba.

1.      Do you have a formal IT security strategy? (Please provide a link
to the strategy) 

A)      Yes
B)      No

2.      Does this strategy specifically address the monitoring of network
attached device configurations to identify any malicious or non-malicious
change to the device configuration? 

A)      Yes
B)      No
C)       Don’t know

3.      If yes to Question 2, how do you manage this identification
process – is it:

A)      Totally automated – all configuration changes are identified and
flagged without manual intervention.
B)      Semi-automated – it’s a mixture of manual processes and tools that
help track and identify configuration changes.
C)      Mainly manual – most elements of the identification of
configuration changes are manual.

4.      Have you ever encountered a situation where user services have
been disrupted due to an accidental/non malicious change that had been
made to a device configuration?

A)      Yes
B)      No
C)       Don’t know

5.      If a piece of malware was maliciously uploaded to a device on your
network, how quickly do you think it would be identified and isolated?

A)      Immediately
B)      Within days
C)      Within weeks
D)      Not sure

6.      How many devices do you have attached to your network that require
monitoring?

A)      Physical Servers: record number
B)      PC’s & Notebooks: record number

7.      Have you ever discovered devices attached to the network that you
weren’t previously aware of? 

A)      Yes
B)      No

If yes, how do you manage this identification process – is it: 

A)      Totally automated – all device configuration changes are
identified and flagged without manual intervention.
B)      Semi-automated – it’s a mixture of manual processes and tools that
help track and identify unplanned device configuration changes.
C)      Mainly manual – most elements of the identification of unexpected
device configuration changes are manual. 

8.      How many physical devices (IP’s) do you have attached to your
network that require monitoring for configuration vulnerabilities?

Record Number:

9.      Have you suffered any external security attacks that have used
malware on a network attached device to help breach your security
measures?

A)      Never
B)      Not in the last 1-12 months
C)      Not in the last 12-36 months

10.     Have you ever experienced service disruption to users due to an
accidental, non-malicious change being made to device configurations?

A)      Never
B)      Not in the last 1-12 months
C)      Not in the last 12-36 months

11.     When a scheduled audit takes place for the likes of PSN or Cyber
Essentials, how likely are you to get significant numbers of audit fails
relating to the status of the IT infrastructure?

A)      Never
B)      Occasionally
C)      Frequently
D)      Always

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[7][FOI #810541 email]

Is [8][Cranfield University request email] the wrong address for Freedom of Information
requests to Cranfield University? If so, please contact us using this
form:
[9]https://urldefense.proofpoint.com/v2/url...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[10]https://urldefense.proofpoint.com/v2/url...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[11]https://urldefense.proofpoint.com/v2/url...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

 

References

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mailto:[Cranfield University request email]
4. https://www.cranfield.ac.uk/about/govern...
https://www.cranfield.ac.uk/about/govern...
5. mailto:[FOI #810541 email]
mailto:[FOI #810541 email]
6. mailto:[Cranfield University request email]
mailto:[Cranfield University request email]
7. mailto:[FOI #810541 email]
mailto:[FOI #810541 email]
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