Information Technology Request

Roedd y cais yn llwyddiannus.

Dear Northumberland County Council,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please forward responses to the attached questions below.

I would like the above information to be provided to me as an electronic document.
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

If the release of any of this information is prohibited on the grounds of breach of confidence, I ask that you supply me with copies of the confidentiality agreement and remind you that information should not be treated as confidential if such an agreement has not been signed.
I understand that you are required to respond to my request within the 20 working days after you receive this letter. I would be grateful if you could confirm in writing that you have received this request.

I look forward to hearing from you.

Yours faithfully,

Gloria Zimba.

1. Do you have a formal IT security strategy? (Please provide a link to the strategy)

A) Yes
B) No

2. Does this strategy specifically address the monitoring of network attached device configurations to identify any malicious or non-malicious change to the device configuration?

A) Yes
B) No
C) Don’t know

3. If yes to Question 2, how do you manage this identification process – is it:

A) Totally automated – all configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify configuration changes.
C) Mainly manual – most elements of the identification of configuration changes are manual.

4. Have you ever encountered a situation where user services have been disrupted due to an accidental/non malicious change that had been made to a device configuration?

A) Yes
B) No
C) Don’t know

5. If a piece of malware was maliciously uploaded to a device on your network, how quickly do you think it would be identified and isolated?

A) Immediately
B) Within days
C) Within weeks
D) Not sure

6. How many devices do you have attached to your network that require monitoring?

A) Physical Servers: record number
B) PC’s & Notebooks: record number

7. Have you ever discovered devices attached to the network that you weren’t previously aware of?

A) Yes
B) No

If yes, how do you manage this identification process – is it:

A) Totally automated – all device configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify unplanned device configuration changes.
C) Mainly manual – most elements of the identification of unexpected device configuration changes are manual.

8. How many physical devices (IP’s) do you have attached to your network that require monitoring for configuration vulnerabilities?

Record Number:

9. Have you suffered any external security attacks that have used malware on a network attached device to help breach your security measures?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

10. Have you ever experienced service disruption to users due to an accidental, non-malicious change being made to device configurations?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

11. When a scheduled audit takes place for the likes of PSN or Cyber Essentials, how likely are you to get significant numbers of audit fails relating to the status of the IT infrastructure?

A) Never
B) Occasionally
C) Frequently
D) Always

Northumberland County Council

1 Atodiad

Our Ref: 10141  

Dear Enquirer,

INFORMATION REQUEST

Thank you for your request for information which will be dealt with under
the terms of the Freedom of Information Act 2000.

In some circumstances a fee may be payable and if that is the case, we
will let you know the likely charges before proceeding.

If you have any queries about this matter please contact us. Please
remember to quote the reference number above in any future communications.

Please note, that due to the recent outbreak of Covid-19, there may be a
delay in responding to your request. We appreciate your patience at this
busy period.

Kind regards

Information Governance Office
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF

Tel: 0345 600 6400
Email: [Northumberland County Council request email]
Web: http://www.northumberland.gov.uk

Northumberland County Council

1 Atodiad

Our Ref: 10141   

Dear Enquirer,

FREEDOM OF INFORMATION ACT REQUEST

I refer to your Freedom of Information request in relation to IT security
strategy.

Right of Access

Section 1(1) of the Act provides any person making a request for
information to a public authority is entitled.

(a) to be informed in writing by the public authority whether it holds
information of the description specified in the request (which Section
1(6) of the Act designates as the "duty to confirm or deny"), and

(b) if that is the case, to have that information communicated to him.

The right is to obtain access to the information itself and not to the
document or record which contains it.

The Act creates a general right of access to information held by public
authorities subject to various exemptions.

Northumberland County Council confirms that it holds the information you
have requested, please see the following information in response.

 Q.1 Do you have a formal IT security strategy? (Please provide a link to
the strategy)
Q.1A) Yes

Q.2 Does this strategy specifically address the monitoring of network
attached device configurations to identify any malicious or non-malicious
change to the device configuration?
Q.2 )  NO

Q.3 If yes to Question 2, how do you manage this identification process –
is it:

Q.3B) Semi-automated – it’s a mixture of manual processes and tools that
help track and identify configuration changes.

Q.4 Have you ever encountered a situation where user services have been
disrupted due to an accidental/non malicious change that had been made to
a device configuration?
Q.4A) Yes

Q.5 If a piece of malware was maliciously uploaded to a device on your
network, how quickly do you think it would be identified and isolated?
Q.5A) Immediately

Q.6 How many devices do you have attached to your network that require
monitoring?
Q.6A) Physical Servers: record number - 20

Q.6B) PC’s & Notebooks: record number - 5000

Q.7 Have you ever discovered devices attached to the network that you
weren’t previously aware of?
Q.7B) No

Q.8 If yes, how do you manage this identification process – is it:
Q.8A) Totally automated – all device configuration changes are identified
and flagged without manual intervention.

Q.8B) Semi-automated – it’s a mixture of manual processes and tools that
help track and identify unplanned device configuration changes.

Q.8C) Mainly manual – most elements of the identification of unexpected
device configuration changes are manual

Q.9 How many physical devices (IP’s) do you have attached to your network
that require monitoring for configuration vulnerabilities?

Record Number:120

Q.10 Have you suffered any external security attacks that have used
malware on a network attached device to help breach your security
measures?
Q.10A) Never

Q.11 Have you ever experienced service disruption to users due to an
accidental, non-malicious change being made to device configurations?

Q.11B) Not in the last 1-12 months

Q.12 When a scheduled audit takes place for the likes of PSN or Cyber
Essentials, how likely are you to get significant numbers of audit fails
relating to the status of the IT infrastructure?

Q.12C) Frequently

Complaints

If you are unhappy with the way your request for information has been
handled, you can request an internal review by writing within 2 months
from the date of this response to the Information Governance Office:

Information Governance Office, Northumberland County Council, County Hall,
Morpeth, NE61 2EF
Email: [Northumberland County Council request email]

Information Commissioner

If you remain dissatisfied with the handling of your request, you have a
right by Section 50 of the Act to apply to the Information Commissioner
for a decision as to whether your request has been dealt with in
accordance with the requirements of the Act at:

The Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113, Email: [email address]

There is no charge for making an appeal.

Yours faithfully,

FOI Coordinator 
Information Governance Office
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF

Tel: 0345 600 6400
Email: [Northumberland County Council request email]
Web: [1]http://www.northumberland.gov.uk

References

Visible links
1. https://track.vuelio.uk.com/z.z?l=aHR0cH...