Information Technology Request

Agent3 made this Rhyddid Gwybodaeth request to Neath Port Talbot County Borough Council as part of a batch sent to 130 authorities

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Roedd y cais yn llwyddiannus.

Dear Neath Port Talbot County Borough Council,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please forward responses to the attached questions below.

I would like the above information to be provided to me as an electronic document.
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

If the release of any of this information is prohibited on the grounds of breach of confidence, I ask that you supply me with copies of the confidentiality agreement and remind you that information should not be treated as confidential if such an agreement has not been signed.
I understand that you are required to respond to my request within the 20 working days after you receive this letter. I would be grateful if you could confirm in writing that you have received this request.

I look forward to hearing from you.

Yours faithfully,

Gloria Zimba.

1. Do you have a formal IT security strategy? (Please provide a link to the strategy)

A) Yes
B) No

2. Does this strategy specifically address the monitoring of network attached device configurations to identify any malicious or non-malicious change to the device configuration?

A) Yes
B) No
C) Don’t know

3. If yes to Question 2, how do you manage this identification process – is it:

A) Totally automated – all configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify configuration changes.
C) Mainly manual – most elements of the identification of configuration changes are manual.

4. Have you ever encountered a situation where user services have been disrupted due to an accidental/non malicious change that had been made to a device configuration?

A) Yes
B) No
C) Don’t know

5. If a piece of malware was maliciously uploaded to a device on your network, how quickly do you think it would be identified and isolated?

A) Immediately
B) Within days
C) Within weeks
D) Not sure

6. How many devices do you have attached to your network that require monitoring?

A) Physical Servers: record number
B) PC’s & Notebooks: record number

7. Have you ever discovered devices attached to the network that you weren’t previously aware of?

A) Yes
B) No

If yes, how do you manage this identification process – is it:

A) Totally automated – all device configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify unplanned device configuration changes.
C) Mainly manual – most elements of the identification of unexpected device configuration changes are manual.

8. How many physical devices (IP’s) do you have attached to your network that require monitoring for configuration vulnerabilities?

Record Number:

9. Have you suffered any external security attacks that have used malware on a network attached device to help breach your security measures?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

10. Have you ever experienced service disruption to users due to an accidental, non-malicious change being made to device configurations?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

11. When a scheduled audit takes place for the likes of PSN or Cyber Essentials, how likely are you to get significant numbers of audit fails relating to the status of the IT infrastructure?

A) Never
B) Occasionally
C) Frequently
D) Always

FOI Team, Neath Port Talbot County Borough Council

Thank you for your Freedom of Information request received 13th Decenber 2021.  If we require any clarification or further details from you in order to deal with your request, we will contact you as soon as possible, if you have any queries, please do not hesitate to contact this team.

FOI Team
[Neath Port Talbot County Borough Council request email]

Croesewir gohebiaeth yn y Gymraeg a byddwn yn ymdrin â gohebiaeth Gymraeg a Saesneg i’r un safonau ac amserlenni
We welcome correspondence in Welsh and will deal with Welsh and English correspondence to the same standards and timescales.

If you would like to use Welsh when dealing with the Council please click here
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Mae'r e-bost hwn ac unrhyw ffeiliau a drosglwyddir gydag ef yn gyfrinachol ac at ddefnydd yr unigolyn neu'r corff y cyfeiriwyd hwy atynt yn unig. Os ydych wedi derbyn yr e-bost hwn mewn camgymeriad, dylech hysbysu'r person a anfonodd yr e-bost ar unwaith. Hefyd, sylwer nad oes unrhyw sicrwydd nad yw'r e-bost hwn neu unrhyw ymgysylltiad yn rhydd o firws ac nad yw chwaith wedi'i ryng-gipio na'i newid.

Os na fydd yr e-bost a/neu ei gynnwys wedi ei fwriadu ar eich cyfer chi neu eich sefydliad, peidiwch ag agor unrhyw ddogfennau a allai fod yn atodedig a rhowch wybod i anfonwr yr e-bost yn unol â hynny, gan gadarnhau y byddwch yn dileu'r e-bost ar unwaith ynghyd ag unrhyw ddogfennau atodedig a rhoi cadarnhad nad oes un o'r dogfennau wedi'u hagor.

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed.  If you have received this email in error, please notify the sender immediately. Please note also that there is no guarantee that this email or any attachment is virus free or has not been intercepted or amended.

In the event that this email and/or its contents are not intended for you or your organisation, please do not open any documents that may be attached and advise the sender of the email accordingly, confirming that you shall forthwith delete the email together with any documents attached and provide confirmation that none of the documents have been opened.

dangos adrannau a ddyfynnir

Angela Allsopp, Neath Port Talbot County Borough Council

1 Atodiad

To Gloria Zimba

 

Further to your recent ‘Freedom of Information’ request please see below:-

 

Question Response
1.      Do you have a formal IT security strategy? (Please provide 1.      Do you have a formal IT security strategy? (Please
a link to the strategy) provide a link to the strategy)

   

A)      Yes A)      Yes

   

B)      No B)     

   

2.      Does this strategy specifically address the monitoring of 2.      Does this strategy specifically address the
network attached device configurations to identify any malicious or monitoring of network attached device configurations to
non-malicious change to the device configuration? identify any malicious or non-malicious change to the
device configuration?
 
 
A)      Yes
A)     
B)      No
B)      No
C)      Don’t know
C)     
 
 
3.      If yes to Question 2, how do you manage this identification
process – is it: 3.      If yes to Question 2, how do you manage this
identification process – is it:
 
 
A)      Totally automated – all configuration changes are
identified and flagged without manual intervention. A)      Totally automated – all configuration changes are
identified and flagged without manual intervention.
 
 
B)      Semi-automated – it’s a mixture of manual processes and
tools that help track and identify configuration changes. B)      Semi-automated – it’s a mixture of manual processes
and tools that help track and identify configuration
  changes.

C)      Mainly manual – most elements of the identification of  
configuration changes are manual.
C)      Mainly manual – most elements of the identification
  of configuration changes are manual.

   

4.      Have you ever encountered a situation where user services  
have been disrupted due to an accidental/non malicious change that
had been made to a device configuration? 4.      Have you ever encountered a situation where user
services have been disrupted due to an accidental/non
  malicious change that had been made to a device
configuration?
A)      Yes
 
B)      No
A)      Yes
C)      Don’t know
B)     
 
C)     
 
 
5.      If a piece of malware was maliciously uploaded to a device
on your network, how quickly do you think it would be identified  
and isolated?
5.      If a piece of malware was maliciously uploaded to a
  device on your network, how quickly do you think it would
be identified and isolated?
 
 
 
 
A)      Immediately
 
B)      Within days
A)      Immediately
C)      Within weeks
B)     
D)      Not sure
C)     
 
D)     
 
 
6.      How many devices do you have attached to your network that
require monitoring?  

  6.      How many devices do you have attached to your
network that require monitoring?
A)      Physical Servers: record number
 
 
A)      Physical Servers: 43
B)      PC’s & Notebooks: record number
 
 
B)      PC’s & Notebooks: 2300
 
 
7.      Have you ever discovered devices attached to the network
that you weren’t previously aware of?  

  7.      Have you ever discovered devices attached to the
network that you weren’t previously aware of?
A)      Yes
 
B)      No
A)     
 
B)      No
If yes, how do you manage this identification process – is it:
 
 
If yes, how do you manage this identification process – is
A)      Totally automated – all device configuration changes are it:
identified and flagged without manual intervention.
 
 
A)      Totally automated – all device configuration
B)      Semi-automated – it’s a mixture of manual processes and changes are identified and flagged without manual
tools that help track and identify unplanned device configuration intervention.
changes.
 
 
B)      Semi-automated – it’s a mixture of manual processes
C)      Mainly manual – most elements of the identification of and tools that help track and identify unplanned device
unexpected device configuration changes are manual. configuration changes.

   

  C)      Mainly manual – most elements of the identification
of unexpected device configuration changes are manual.
8.      How many physical devices (IP’s) do you have attached to
your network that require monitoring for configuration  
vulnerabilities?
 
 
8.      How many physical devices (IP’s) do you have
Record Number: attached to your network that require monitoring for
configuration vulnerabilities?
 
 
9.      Have you suffered any external security attacks that have
used malware on a network attached device to help breach your Record Number:450
security measures?
 
 
9.      Have you suffered any external security attacks
A)      Never that have used malware on a network attached device to help
breach your security measures?
B)      Not in the last 1-12 months
 
C)      Not in the last 12-36 months
A)      Never
 
B)     
10.     Have you ever experienced service disruption to users due
to an accidental, non-malicious change being made to device C)     
configurations?
 
 
10.     Have you ever experienced service disruption to
A)      Never users due to an accidental, non-malicious change being made
to device configurations?
B)      Not in the last 1-12 months
 
C)      Not in the last 12-36 months
A)     
 
B)      Not in the last 1-12 months
 
C)
11.     When a scheduled audit takes place for the likes of PSN or
Cyber Essentials, how likely are you to get significant numbers of  
audit fails relating to the status of the IT infrastructure?
 
 
11.     When a scheduled audit takes place for the likes of
A)      Never PSN or Cyber Essentials, how likely are you to get
significant numbers of audit fails relating to the status
B)      Occasionally of the IT infrastructure?

C)      Frequently  

D)      Always A)     

  B)      Occasionally

  C)     

  D)     

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“If you are dissatisfied with the response to your request, under the
Authority's FOI Policy, you may appeal in writing setting out the reasons
why you think the decision is erroneous, to the Authority's Monitoring
Officer at the following address:-

 

Head of Legal Services & Monitoring Officer

Civic Centre

Port Talbot

SA13 1PJ

FOI Team

[1][Neath Port Talbot County Borough Council request email]

 

In the event that you appeal and are dissatisfied with that response, you
may then appeal direct to the Information Commissioner, whose address is:

 

Wycliffe House,

Water Lane,

Wilmslow,

SK9 5AF.

 

 

Regards

 

Digital Services Division

Neath Port Talbot CBC

 

 

We welcome correspondence in Welsh and will deal with Welsh and English
correspondence to the same standards and timescales.

Croesewir gohebiaeth yn y Gymraeg a byddwn yn ymdrin â gohebiaeth Gymraeg
a Saesneg i’r un safonau ac amserlenni

If you would like to use Welsh when dealing with the Council please click
[2]here

Os hoffech ddefnyddio'r Gymraeg wrth ddelio â'r Cyngor os gwelwch yn dda
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