Information Technology Request

Agent3 made this Rhyddid Gwybodaeth request to Eastleigh Borough Council as part of a batch sent to 130 authorities

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Roedd y cais yn rhannol lwyddiannus.

Dear Eastleigh Borough Council,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please forward responses to the attached questions below.

I would like the above information to be provided to me as an electronic document.
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

If the release of any of this information is prohibited on the grounds of breach of confidence, I ask that you supply me with copies of the confidentiality agreement and remind you that information should not be treated as confidential if such an agreement has not been signed.
I understand that you are required to respond to my request within the 20 working days after you receive this letter. I would be grateful if you could confirm in writing that you have received this request.

I look forward to hearing from you.

Yours faithfully,

Gloria Zimba.

1. Do you have a formal IT security strategy? (Please provide a link to the strategy)

A) Yes
B) No

2. Does this strategy specifically address the monitoring of network attached device configurations to identify any malicious or non-malicious change to the device configuration?

A) Yes
B) No
C) Don’t know

3. If yes to Question 2, how do you manage this identification process – is it:

A) Totally automated – all configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify configuration changes.
C) Mainly manual – most elements of the identification of configuration changes are manual.

4. Have you ever encountered a situation where user services have been disrupted due to an accidental/non malicious change that had been made to a device configuration?

A) Yes
B) No
C) Don’t know

5. If a piece of malware was maliciously uploaded to a device on your network, how quickly do you think it would be identified and isolated?

A) Immediately
B) Within days
C) Within weeks
D) Not sure

6. How many devices do you have attached to your network that require monitoring?

A) Physical Servers: record number
B) PC’s & Notebooks: record number

7. Have you ever discovered devices attached to the network that you weren’t previously aware of?

A) Yes
B) No

If yes, how do you manage this identification process – is it:

A) Totally automated – all device configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify unplanned device configuration changes.
C) Mainly manual – most elements of the identification of unexpected device configuration changes are manual.

8. How many physical devices (IP’s) do you have attached to your network that require monitoring for configuration vulnerabilities?

Record Number:

9. Have you suffered any external security attacks that have used malware on a network attached device to help breach your security measures?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

10. Have you ever experienced service disruption to users due to an accidental, non-malicious change being made to device configurations?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

11. When a scheduled audit takes place for the likes of PSN or Cyber Essentials, how likely are you to get significant numbers of audit fails relating to the status of the IT infrastructure?

A) Never
B) Occasionally
C) Frequently
D) Always

Freedom of Information, Eastleigh Borough Council

 

[1]Eastleigh Borough Council

Dear Gloria,

Freedom of Information Request Received

Thank you for your request which we received on 13/12/2021.

We are currently treating your request as a request for information under
the Freedom of Information Act 2000.

As required by law, the Council will respond to you as soon as possible
and no later than twenty working days after the receipt of your request.

If you would like to know further information on Freedom of Information
Requests, please visit our website:
https://www.eastleigh.gov.uk/council/gen...

Should you have any queries, please do not hesitate to contact me.

Yours sincerely,

Freedom of Information Officer

══════════════════════════════════════════════════════════════════════════

Details

Case Number: 00381802

Subject Freedom of Information request - Information Technology Request

══════════════════════════════════════════════════════════════════════════

ref:_00D0YZLnm._5004JYYxCN:ref

References

Visible links
1. https://my.eastleigh.gov.uk/

Eastleigh Borough Council

1 Atodiad

 

[1]Eastleigh Borough Council

Dear Gloria,

Please do not reply to this email chain as it will reopen a closed case
and we will not be notified.

Thank you for your request for information made under the Freedom of
Information Act 2000. I can confirm that Eastleigh Borough Council
(“Council”) does hold the information requested.

Request

Dear Eastleigh Borough Council,

I am writing to make an open government request for all the information to
which I am entitled under the Freedom of Information Act 2000.

Please forward responses to the attached questions below.

I would like the above information to be provided to me as an electronic
document.

If this request is too wide or unclear, I would be grateful if you could
contact me as I understand that under the Act, you are required to advise
and assist requesters. If any of this information is already in the public
domain, please can you direct me to it, with page references and URLs if
necessary.

If the release of any of this information is prohibited on the grounds of
breach of confidence, I ask that you supply me with copies of the
confidentiality agreement and remind you that information should not be
treated as confidential if such an agreement has not been signed.

I understand that you are required to respond to my request within the 20
working days after you receive this letter. I would be grateful if you
could confirm in writing that you have received this request.

I look forward to hearing from you.

Yours faithfully,

Gloria Zimba.

1. Do you have a formal IT security strategy? (Please provide a link to
the strategy)

A) Yes

B) No

2. Does this strategy specifically address the monitoring of network
attached device configurations to identify any malicious or non-malicious
change to the device configuration?

A) Yes

B) No

C) Don’t know

3. If yes to Question 2, how do you manage this identification process –
is it:

A) Totally automated – all configuration changes are identified and
flagged without manual intervention.

B) Semi-automated – it’s a mixture of manual processes and tools that help
track and identify configuration changes.

C) Mainly manual – most elements of the identification of configuration
changes are manual.

4. Have you ever encountered a situation where user services have been
disrupted due to an accidental/non malicious change that had been made to
a device configuration?

A) Yes

B) No

C) Don’t know

5. If a piece of malware was maliciously uploaded to a device on your
network, how quickly do you think it would be identified and isolated?

A) Immediately

B) Within days

C) Within weeks

D) Not sure

6. How many devices do you have attached to your network that require
monitoring?

A) Physical Servers: record number

B) PC’s & Notebooks: record number

7. Have you ever discovered devices attached to the network that you
weren’t previously aware of?

A) Yes

B) No

If yes, how do you manage this identification process – is it:

A) Totally automated – all device configuration changes are identified and
flagged without manual intervention.

B) Semi-automated – it’s a mixture of manual processes and tools that help
track and identify unplanned device configuration changes.

C) Mainly manual – most elements of the identification of unexpected
device configuration changes are manual.

8. How many physical devices (IP’s) do you have attached to your network
that require monitoring for configuration vulnerabilities?

Record Number:

9. Have you suffered any external security attacks that have used malware
on a network attached device to help breach your security measures?

A) Never

B) Not in the last 1-12 months

C) Not in the last 12-36 months

10. Have you ever experienced service disruption to users due to an
accidental, non-malicious change being made to device configurations?

A) Never

B) Not in the last 1-12 months

C) Not in the last 12-36 months

11. When a scheduled audit takes place for the likes of PSN or Cyber
Essentials, how likely are you to get significant numbers of audit fails
relating to the status of the IT infrastructure?

A) Never

B) Occasionally

C) Frequently

D) Always

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Please see response from IT within the attachment.

If you would like further details on information requests please visit the
Council’s website at:
https://www.eastleigh.gov.uk/council/gen...

Right to Review

If you are unhappy with the way in which your request has been handled you
may request an internal review to be conducted. This internal review
should be made within 40 working days from the date of this email.

If you wish to raise an internal review please send a new email to
[email address] and reference case number 00381802.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

Yours sincerely,

Freedom of Information Officer

══════════════════════════════════════════════════════════════════════════

Details

Case Number: 00381802

Subject Freedom of Information request - Information Technology Request

══════════════════════════════════════════════════════════════════════════

ref:_00D0YZLnm._5004JYYxCN:ref

References

Visible links
1. https://my.eastleigh.gov.uk/