Information Technology Request

The request was partially successful.

Dear Surrey and Borders Partnership NHS Foundation Trust,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please forward responses to the attached questions below
.
I would like the above information to be provided to me as an electronic document.
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

If the release of any of this information is prohibited on the grounds of breach of confidence, I ask that you supply me with copies of the confidentiality agreement and remind you that information should not be treated as confidential if such an agreement has not been signed.
I understand that you are required to respond to my request within the 20 working days after you receive this letter. I would be grateful if you could confirm in writing that you have received this request.

I look forward to hearing from you.

Yours faithfully,

Gloria Zimba.

1. Do you have a formal IT security strategy? (Please provide a link to the strategy)

A) Yes
B) No

2. Does this strategy specifically address the monitoring of network attached device configurations to identify any malicious or non-malicious change to the device configuration?

A) Yes
B) No
C) Don’t know

3. If yes to Question 2, how do you manage this identification process – is it:

A) Totally automated – all configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify configuration changes.
C) Mainly manual – most elements of the identification of configuration changes are manual.

4. Have you ever encountered a situation where user services have been disrupted due to an accidental/non malicious change that had been made to a device configuration?

A) Yes
B) No
C) Don’t know

5. If a piece of malware was maliciously uploaded to a device on your network, how quickly do you think it would be identified and isolated?

A) Immediately
B) Within days
C) Within weeks
D) Not sure

6. How many devices do you have attached to your network that require monitoring?

A) Physical Servers: record number
B) PC’s & Notebooks: record number

7. Have you ever discovered devices attached to the network that you weren’t previously aware of?

A) Yes
B) No

If yes, how do you manage this identification process – is it:

A) Totally automated – all device configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify unplanned device configuration changes.
C) Mainly manual – most elements of the identification of unexpected device configuration changes are manual.

8. How many physical devices (IP’s) do you have attached to your network that require monitoring for configuration vulnerabilities?

Record Number:

9. Have you suffered any external security attacks that have used malware on a network attached device to help breach your security measures?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

10. Have you ever experienced service disruption to users due to an accidental, non-malicious change being made to device configurations?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

11. When a scheduled audit takes place for the likes of PSN or Cyber Essentials, how likely are you to get significant numbers of audit fails relating to the status of the IT infrastructure?

A) Never
B) Occasionally
C) Frequently
D) Always

IGTeam, Surrey and Borders Partnership NHS Foundation Trust

Due to the unprecedented challenges to Surrey and Borders Partnership NHS
Foundation Trust during the Coronavirus (COVID-19) pandemic, you may
experience a delay in the acknowledgment and/or response to requests
received under the Data Protection Act, 2018 and Freedom of Information
Act, 2000. We apologies for any inconvenience experienced during this
period

IGTeam, Surrey and Borders Partnership NHS Foundation Trust

Your email has been received by the team and we will respond to you as
soon as possible.

 

Regards.

 

IG Team

FOI, Surrey and Borders Partnership NHS Foundation Trust

6 Attachments

Dear Gloria Zimba

Thank you for your request for information received on 30 November 2021 a
copy of which is below – Our Ref 10706.

We are processing your request and will write to you again shortly when we
are in a position to respond.

Due to the unprecedented challenges to Surrey and Borders Partnership NHS
Foundation Trust during the Coronavirus (COVID-19) pandemic, you may
experience a delay in the acknowledgment and/or response to requests
received under the Data Protection Act, 2018 and Freedom of Information
Act, 2000. We apologise for any inconvenience experienced during this
period.

Yours sincerely

Information Governance Team
01372 216059

 ​
FOI    
    
T:  [1]01372 216059 Surrey and Borders Partnership NHS Foundation Trust
E:  [2][email address]
   
[3]Facebook [4]LinkedIn [5]Twitter [6]YouTube      [7]www.sabp.nhs.uk
 
[8]Resilience Hub link
​This e-mail and any files transmitted with it are confidential and are intended solely for the
use of the individual or entity to whom they are addressed. If you are not the intended
recipient, you are notified that any use, dissemination or copying of this communication is
strictly prohibited. If you have received this e-mail in error please notify the sender and
delete it immediately. Any information, statements or opinions contained in this message
(including any attachments) are given by the author. They are not given on behalf of the Surrey
and Borders Partnership NHS Foundation Trust unless subsequently confirmed by an individual,
other than the author, who is authorised to represent Surrey and Borders Partnership NHS
Foundation Trust.

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FOI, Surrey and Borders Partnership NHS Foundation Trust

7 Attachments

Dear Gloria Zimba

Please find attached our response to your Freedom of Information request,
our reference 10706.

We apologise for the omission in providing a formal response to your
request but the Trust is currently experiencing an increase in the number
of requests to process.

Due to the unprecedented challenges to Surrey and Borders Partnership NHS
Foundation Trust during the Coronavirus (COVID-19) pandemic, you may
experience a delay in the acknowledgment and/or response to requests
received under the Data Protection Act, 2018 and Freedom of Information
Act, 2000.

Yours sincerely

Information Governance Team
01372 216059

Please take a moment to complete the Surrey and Borders Partnership
Foundation NHS Trust Freedom of Information Survey:
https://sabpwebsurvey.limequery.com/48187

 ​
FOI    
    
T:  [1]01372 216059 Surrey and Borders Partnership NHS Foundation Trust
E:  [2][email address]
   
[3]Facebook [4]LinkedIn [5]Twitter [6]YouTube      [7]www.sabp.nhs.uk
 
[8]Here for You website
​This e-mail and any files transmitted with it are confidential and are intended solely for the
use of the individual or entity to whom they are addressed. If you are not the intended
recipient, you are notified that any use, dissemination or copying of this communication is
strictly prohibited. If you have received this e-mail in error please notify the sender and
delete it immediately. Any information, statements or opinions contained in this message
(including any attachments) are given by the author. They are not given on behalf of the Surrey
and Borders Partnership NHS Foundation Trust unless subsequently confirmed by an individual,
other than the author, who is authorised to represent Surrey and Borders Partnership NHS
Foundation Trust.

show quoted sections