Information Technology Request

Agent3 made this Rhyddid Gwybodaeth request to Bath and North East Somerset Council as part of a batch sent to 50 authorities

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Gwrthodwyd y cais gan Bath and North East Somerset Council.

Dear Bath and North East Somerset Council,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please forward responses to the attached questions below.

I would like the above information to be provided to me as an electronic document.
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

If the release of any of this information is prohibited on the grounds of breach of confidence, I ask that you supply me with copies of the confidentiality agreement and remind you that information should not be treated as confidential if such an agreement has not been signed.
I understand that you are required to respond to my request within the 20 working days after you receive this letter. I would be grateful if you could confirm in writing that you have received this request.

I look forward to hearing from you.

Yours faithfully,

Gloria Zimba.

1. Do you have a formal IT security strategy? (Please provide a link to the strategy)

A) Yes
B) No

2. Does this strategy specifically address the monitoring of network attached device configurations to identify any malicious or non-malicious change to the device configuration?

A) Yes
B) No
C) Don’t know

3. If yes to Question 2, how do you manage this identification process – is it:

A) Totally automated – all configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify configuration changes.
C) Mainly manual – most elements of the identification of configuration changes are manual.

4. Have you ever encountered a situation where user services have been disrupted due to an accidental/non malicious change that had been made to a device configuration?

A) Yes
B) No
C) Don’t know

5. If a piece of malware was maliciously uploaded to a device on your network, how quickly do you think it would be identified and isolated?

A) Immediately
B) Within days
C) Within weeks
D) Not sure

6. How many devices do you have attached to your network that require monitoring?

A) Physical Servers: record number
B) PC’s & Notebooks: record number

7. Have you ever discovered devices attached to the network that you weren’t previously aware of?

A) Yes
B) No

If yes, how do you manage this identification process – is it:

A) Totally automated – all device configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify unplanned device configuration changes.
C) Mainly manual – most elements of the identification of unexpected device configuration changes are manual.

8. How many physical devices (IP’s) do you have attached to your network that require monitoring for configuration vulnerabilities?

Record Number:

9. Have you suffered any external security attacks that have used malware on a network attached device to help breach your security measures?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

10. Have you ever experienced service disruption to users due to an accidental, non-malicious change being made to device configurations?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

11. When a scheduled audit takes place for the likes of PSN or Cyber Essentials, how likely are you to get significant numbers of audit fails relating to the status of the IT infrastructure?

A) Never
B) Occasionally
C) Frequently
D) Always

Information Governance, Bath and North East Somerset Council

Thank you for your request. We can confirm that your request will be logged and dealt with under the Freedom of Information Act 2000.

As a result we will respond as soon as possible and within the 20 working day time limit.
Yours sincerely,

Information Governance Team –
One West
Bath & North East Somerset Council
Telephone: 01225 396658
www.bathnes.gov.uk

Bath & North East Somerset – The place to live, work and visit

Please consider the environment before printing this email.

dangos adrannau a ddyfynnir

Information Governance, Bath and North East Somerset Council

1 Atodiad

Dear Ms Zimba,

 

Please see enclosed response to your FOIA/EIR request. We trust that we
have answered your queries, however if you have any further
questions please do not hesitate to contact us.

 

If you are unhappy with the response to your request, you may ask for an
internal review within 40 working days of receipt of this request. Please
contact Jeff Wring - Service Director - Commercial and Governance, at
Lewis House, Manvers St, Bath BA1 1JG or by email to:
[1][email address].

 

If you are not content with the outcome of the internal review, you have
the right to appeal directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at Wycliffe House,
Water Lane, Wilmslow, Cheshire, SK9 5AF. [2]www.ico.org.uk

 

Please refer to the disclaimer regarding reuse which can be found on the
Council website at:

[3]http://www.bathnes.gov.uk/services/your-...

 

Yours sincerely,

 

Information Governance Team

One West

Bath & North East Somerset Council

Telephone: 01225 477961

[4]www.bathnes.gov.uk

 

Bath & North East Somerset – The place to live, work and visit

 

Please consider the environment before printing this email

 

 

 

From: Gloria Zimba <[FOI #810733 email]>

Sent:  26 November 2021 10:46

To:     Information Governance

Subject:        Freedom of Information request - Information Technology
Request

 

Dear Bath and North East Somerset Council,

 

 

 

I am writing to make an open government request for all the information to
which I am entitled under

the Freedom of Information Act 2000.

 

 

 

Please forward responses to the attached questions below.

 

 

 

I would like the above information to be provided to me as an electronic
document.

 

If this request is too wide or unclear, I would be grateful if you could
contact me as I understand that

under the Act, you are required to advise and assist requesters. If any of
this information is already in

the public domain, please can you direct me to it, with page references
and URLs if necessary.

 

 

 

If the release of any of this information is prohibited on the grounds of
breach of confidence, I ask that

you supply me with copies of the confidentiality agreement and remind you
that information should not

be treated as confidential if such an agreement has not been signed.

 

I understand that you are required to respond to my request within the 20
working days after you

receive this letter. I would be grateful if you could confirm in writing
that you have received this request.

 

 

 

I look forward to hearing from you.

 

 

 

Yours faithfully,

 

 

 

Gloria Zimba.

 

 

 

1.       Do you have a formal IT security strategy? (Please provide a link
to the strategy)

 

 

 

A)       Yes

 

B)       No

 

 

 

2.       Does this strategy specifically address the monitoring of network
attached device configurations

to identify any malicious or non-malicious change to the device
configuration?

 

 

 

A)       Yes

 

B)       No

 

C)       Don’t know

 

 

 

3.       If yes to Question 2, how do you manage this identification
process – is it:

 

 

 

A)       Totally automated – all configuration changes are identified and
flagged without manual

intervention.

 

B)       Semi-automated – it’s a mixture of manual processes and tools
that help track and identify

configuration changes.

 

C)       Mainly manual – most elements of the identification of
configuration changes are manual.

 

 

 

4.       Have you ever encountered a situation where user services have
been disrupted due to an

accidental/non malicious change that had been made to a device
configuration?

 

 

 

A)       Yes

 

B)       No

 

C)       Don’t know

 

 

 

5.       If a piece of malware was maliciously uploaded to a device on
your network, how quickly do you

think it would be identified and isolated?

 

 

 

A)       Immediately

 

B)       Within days

 

C)       Within weeks

 

D)       Not sure

 

 

 

6.       How many devices do you have attached to your network that
require monitoring?

 

 

 

A)       Physical Servers: record number

 

B)       PC’s & Notebooks: record number

 

 

 

7.       Have you ever discovered devices attached to the network that you
weren’t previously aware

of?

 

 

 

A)       Yes

 

B)       No

 

 

 

If yes, how do you manage this identification process – is it:

 

 

 

A)       Totally automated – all device configuration changes are
identified and flagged without manual

intervention.

 

B)       Semi-automated – it’s a mixture of manual processes and tools
that help track and identify

unplanned device configuration changes.

 

C)       Mainly manual – most elements of the identification of unexpected
device configuration

changes are manual.

 

 

 

8.       How many physical devices (IP’s) do you have attached to your
network that require monitoring

for configuration vulnerabilities?

 

 

 

Record Number:

 

 

 

9.       Have you suffered any external security attacks that have used
malware on a network attached

device to help breach your security measures?

 

 

 

A)       Never

 

B)       Not in the last 1-12 months

 

C)       Not in the last 12-36 months

 

 

 

10.      Have you ever experienced service disruption to users due to an
accidental, non-malicious

change being made to device configurations?

 

 

 

A)       Never

 

B)       Not in the last 1-12 months

 

C)       Not in the last 12-36 months

 

 

 

11.      When a scheduled audit takes place for the likes of PSN or Cyber
Essentials, how likely are you

to get significant numbers of audit fails relating to the status of the IT
infrastructure?

 

 

 

A)       Never

 

B)       Occasionally

 

C)       Frequently

 

D)       Always

 

 

dangos adrannau a ddyfynnir

References

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2. http://www.ico.org.uk/
3. http://www.bathnes.gov.uk/services/your-...
4. http://www.bathnes.gov.uk/