Information showing where DWP can ignore complaint based upon trade union

Peter Powell made this Rhyddid Gwybodaeth request to Adran Gwaith a Phensiynau

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Gwrthodwyd y cais gan Adran Gwaith a Phensiynau.

Dear Department for Work and Pensions,

I recently made a complaint to yourselves concerning a data breach, along with this complaint I offered yourselves a copy of the telephone recording which would have clearly upheld my complaint.

I offered this recording to you several times, however, it took you 4 months in order to answer me by stating in your final response:

"You have confirmed that for your personal reasons, you made a recording of the all on 3 October 2017 and have offered to provide a copy to assist our investigations. I should explain this offer was declined following Trade Union consultation"

I fail to see why you can not investigate my complaint based upon what the trade union are telling you. Obviously, the trade union are doing their job and helping protect their member from a potential misconduct hearing, however that should not preclude yourselves from actually investigating the complaint.

Therefore, my freedom of information request is for any information as well as for what basis your final response is relying on.

If there is no basis for the final response, please let me know this in order for me to go back to your complaints department. If however there is a basis for the final response, please include this basis in your FOI reply.

Peter Powell

DWP freedom-of-information-requests, Adran Gwaith a Phensiynau

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Operations FOI Requests, Adran Gwaith a Phensiynau

1 Atodiad

Dear Mr Powell,
Please find attached the reply to your recent Freedom of Information
request reference number FOI 671:
Thank you,
DWP Freedom of Information Team

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