Information requests

Roedd y cais yn rhannol lwyddiannus.

Dear Heriot-Watt University,

1- How many Freedom of Information requests you have received per month from April 2017 to May 2019?
2- Could you provide further information on the requests?
Number per month which:
Responded in full
Responded in part
Exceptions used
Responded within time limit
Requests where the requester was identifiable as a current or former staff or student of your organisation
3- The number of Data subject access requests you have received per month from April 2017 to May 2019?
4- Could you provide further information on the requests?
Number per month which:
Responded in full
Responded in part
Responded within time limit
5- The number of requests regarding data subject rights such as requests for erasure or rectification by month from April 2017 to May 2019?
6- Could you break down these requests by month by subject right?
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling.
7- How many staff (FTE) do you have to respond to freedom of information and data subject requests?
8- In which department do these staff sit? E.G. IT, Legal, Governance, Executive support

Yours faithfully,

J G King

Freedom Of Information,, Heriot-Watt University

Dear applicant


Thank you for your information request dated the 9th July 2019 regarding
information governance.  Your request has been handled under our country’s
own legislation: the Freedom of Information (Scotland) Act 2002
(FOISA). Firstly we should like to apologise for the delay in responding
to your request.  We are experiencing a very high level of casework
generated by information governance related legislation.  Our current
resourcing levels are presently stretched but we hope that the delay has
not inconvenienced you.


In response to all your questions regarding FOISA statistics, you will be
aware that all this information can be found on the [1]Office of the
Scottish Information Commissioner.  This falls under Section 25
(1)Obtainable other than by requesting.


Regarding data subject access requests, we dealt with 2 in 2017, 12 in
2018 and 11 this far in 2019 (as reported to the Audit Risk Committee); we
do not break this down by month.  All were applicant seeking access to see
the data the University holds on them.  All of these were provided in
accordance with the statutory deadlines.


There are currently only 2 members of staff handling the increasing number
of FOISA and Data subject access requests and other Information governance
casework. Details can be found on the link below.


Once again, apologies for the delay.


Your right to seek review of our decision


If you are not satisfied with our response or our reasoning set-out above,
you have forty working days from today in which to request a review of our
decision. Any request should be put in writing and should be sent to Ann
Jones, Head of Information Governance, at the address detailed at the
bottom of this email. The request should:


(a) detail your request for a review of our decision to be undertaken;

(b) describe the nature of your original request; and

(c) explain the reasons why you are dissatisfied with our response.


If you remain dissatisfied with how your request for information has been
dealt with, you also have the right to apply to the Scottish Information
Commissioner for a decision as to whether we have handled your request


Information relating to your right to seek review is available from the
Scottish Information Commissioner's web page at:



or by contacting the Scottish Information Commissioner's Office at the
following address:


Scottish Information Commissioner,

Kinburn Castle,

Doubledykes Road, St Andrews,

Fife KY16 9DS

Telephone: 01334 464610

Fax: 01334 464611

E-mail: [3][email address]  



Contact us


Finally, should you wish to discuss the contents of this email, please do
not hesitate to contact us via [5][Heriot-Watt University request email]



Information Governance Team

Governance and Legal Services

Heriot-Watt University

Edinburgh Campus


Edinburgh EH14 4AS

Telephone: 0131 451 3274








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