Information on facilities management service provision

The request was successful.

Dear University of Reading,

I would be most grateful if you would provide me, under the Freedom of Information Act, the following information regarding your facilities management approach:

• How are facilities management services (hard FM, soft FM or TFM) handled across your estate?
- If any services are outsourced, which services and to which suppliers?
- What are the start dates and durations of these contracts, and which services are included in each?
- Is there an extension clause in the contract(s) and if so, what is the duration of the extension?
- Has a decision been made yet on whether the contract(s) are being either extended or renewed?
- What is the job title of the senior officer (outside of procurement) responsible for the contract(s)?

• Do you utilise any outsourced helpdesk or FM integrator services? If so, with which supplier(s)?

• Which software solution(s) are used to manage your corporate property/assets including facilities management (CAFM)?

Thank you for your help.

Yours faithfully,

Nigel Goodchild

IMPS, University of Reading

Dear Nigel Goodchild,

This is to acknowledge receipt of your request for information below which we will process under the Freedom of Information Act 2000. We'll get back to you as soon as we can, but in any case within 20 working days from 13/08/2021.

Please quote the reference number in the subject line in any future correspondence, thank you.

Yours sincerely,

Daniel Dilworth
Information Compliance Officer
Information Management and Policy Services
Whiteknights House, Whiteknights, Reading RG6 6UR
[University of Reading request email] | t: 0118 378 8981 | www.reading.ac.uk

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IMPS, University of Reading

Dear Nigel Goodchild,

 

Thank you for your request for information which we have processed under
the FOIA 2000. Our responses are given below your request.

 

We are required to include details of our complaints procedures, including
your rights to apply to the Information Commissioner. This procedure is
detailed in our Freedom of Information and Environmental Information
Regulations policy on the web at
[1]www.reading.ac.uk/freedom-of-information-policy

 

If we are unable to resolve any complaint, you can complain to the
Information Commissioner, the independent body who oversees the access to
information regimes: [2]https://ico.org.uk/make-a-complaint/

 

Yours sincerely,

 

Daniel Dilworth

Information Compliance Officer

Information Management and Policy Services

 

Whiteknights House, Whiteknights, Reading RG6 6UR

 

[3][University of Reading request email] |   t: 0118 378 8981  |   [4]www.reading.ac.uk

 

 

 

 

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