Information on facilities management service provision

The request was partially successful.

Dear University of Plymouth,

I would be most grateful if you would provide me, under the Freedom of Information Act, the following information regarding your facilities management approach:

• How are facilities management services (hard FM, soft FM or TFM) handled across your estate?
- If any services are outsourced, which services and to which suppliers?
- What are the start dates and durations of these contracts, and which services are included in each?
- Is there an extension clause in the contract(s) and if so, what is the duration of the extension?
- Has a decision been made yet on whether the contract(s) are being either extended or renewed?
- What is the job title of the senior officer (outside of procurement) responsible for the contract(s)?

• Do you utilise any outsourced helpdesk or FM integrator services? If so, with which supplier(s)?

• Which software solution(s) are used to manage your corporate property/assets including facilities management (CAFM)?

Thank you for your help.

Yours faithfully,

Nigel Goodchild

Freedom of Information Act, University of Plymouth

FOI Reference: 00227/2021
Dear Nigel
Thank you for your information request.
Your request is being dealt with under the terms of the Freedom of Information Act and will be answered within 20 working days.
If you have any queries in relation to your request please do not hesitate to contact me.
Many thanks
Nikki
Freedom of Information

show quoted sections

Freedom of Information Act, University of Plymouth

2 Attachments

FOI0227/2021

Dear Nigel

 

Thank you for your recent information request.

 

Please find attached the following documents;

 

1.         Copy of your request.

2.         Released information.

 

The requested information has been provided in the attached document. If
you are dissatisfied with the outcome, or how your request for information
has been handled you have the right to appeal.

 

Should you wish to appeal please set out in writing your reasons for
appealing and send to [1][University of Plymouth request email] within 40 working days of the
date of this email.

 

If you are unhappy with the outcome of the appeal then you can have a
further right of appeal to the Information Commissioner’s Office. Further
information is available on their website
[2]https://ico.org.uk/global/contact-us/  or by telephone on 0303 123
1113.

 

Please ensure you quote the above reference in all correspondence.

 

 

Many thanks Nikki

Freedom of Information

 

show quoted sections