Information on facilities management service provision

The request was successful.

Dear Derbyshire Fire and Rescue Service,

I would be most grateful if you would provide me, under the Freedom of Information Act, the following information regarding your facilities management approach:
• Which software solution(s) are used to manage your corporate property/assets including facilities management (CAFM)? When is this contract expected to expire and are you expecting to extend or renew this contract?
• What was the actual contract value(s) of each contract?
• Who is the senior officer (outside of procurement) responsible for this contract?
• How are facilities management services (hard FM, soft FM or TFM) handled across your estate?
o If any services are outsourced, which services and to which suppliers?
o What are the start dates and durations of these contracts, and which services are included in each?
o Is there an extension clause in the contract(s) and if so, what is the duration of the extension?
o Has a decision been made yet on whether the contract(s) are being either extended or renewed?
o What is the job title of the senior officer (outside of procurement) responsible for the contract(s)?
• Do you utilise any outsourced helpdesk or FM integrator services? If so, with which supplier(s)?
• Are you looking to commission any estate condition surveys this year?
• Typically what type of fire related safety services would you outsource? FRA’s, Compartmentation Surveys, Fire Strategy Development etc.

Thank you for your help.

Yours faithfully,

Sarah Pritchard

Marie Lloyd-Jones, Derbyshire Fire and Rescue Service

Dear Sarah

Thank you for your request for information. Your request was received on 16 February 2022 and is being dealt with under the terms of the Freedom of Information Act 2000. We have 20 working days to respond and so I will contact you again on or before 16 March 2022. In some circumstances a fee may be payable and if that is the case, I will let you know the likely charges before proceeding.

If you have any queries about this, please contact me.

Yours sincerely

Marie Lloyd-Jones

Sent on behalf of:
Louise Taylor - Solicitor & Monitoring Officer
Derbyshire Fire & Rescue Service
Joint Police & Fire Headquarters, Butterley Hall, Ripley DE5 3RS
Main Tel: 01773 305305 | Direct Tel: 01773 305430

show quoted sections

Marie Lloyd-Jones, Derbyshire Fire and Rescue Service

Dear Sarah

 

I write in response to your email of 16 February 2022 in which you
submitted a request to the Service. Your request has been dealt with in
accordance with the Freedom of Information Act 2000 (FOIA) and I confirm
the details below.

 

•       Which software solution(s) are used to manage your corporate
property/assets including facilities management (CAFM)?  When is this
contract expected to expire and are you expecting to extend or renew this
   contract? Concerto Asset Management System with annual maintenance fee.
There is no set contract to renew.

 

•       What was the actual contract value(s) of each contract? Nil

 

•       Who is the senior officer (outside of procurement) responsible for
this contract? No contract – Rob Wood, Head of Capital Construction and
Property Management, Joint Strategic Assets

 

•       How are facilities management services (hard FM, soft FM or TFM)
handled across your estate? Via various standalone contracts for such
areas as Grounds Maintenance, Building Cleaning etc.

 

o       If any services are outsourced, which services and to which
suppliers? All FM type contracts are outsourced

 

o       What are the start dates and durations of these contracts, and
which services are included in each? All contracts generally operate over
a 3 year time frame with the option to extend

 

o       Is there an extension clause in the contract(s) and if so, what is
the duration of the extension? Yes – usually up to 2 years

 

o       Has a decision been made yet on whether the contract(s) are being
either extended or renewed? Will be made on a case by case basis prior to
the renewal date

 

o       What is the job title of the senior officer (outside of
procurement) responsible for the contract(s)? Rob Wood, Head of Capital
Construction and Property Management, Joint Strategic Assets

 

•       Do you utilise any outsourced helpdesk or FM integrator services? 
If so, with which supplier(s)? No

 

•       Are you looking to commission any estate condition surveys this
year? No

 

•       Typically what type of fire related safety services would you
outsource? FRA’s, Compartmentation Surveys, Fire Strategy Development etc.
Possibly Fire Strategy, compartmentation surveys, Fire Alarm servicing and
maintenance, fire extinguisher serving and maintenance. DFRS arrange their
own FRA’s in house

 

I trust this deals with your request.

 

Your right to request an internal review of our decision

If you are not satisfied with this response or you wish to complain about
any aspect of the handling of your request, then you should contact our
Data protection Officer (details below).  If informal resolution is not
possible and you are still dissatisfied then you may apply for an
independent internal review by our Chief Fire Officer/Chief Executive. 
Please note that any request for an internal review must be made within 40
working days of the date on which the attempt to reach informal resolution
has come to an end.

Email: [1][email address]

Telephone: 01773 305430

Data Protection Officer

Derbyshire Fire and Rescue Service
Headquarters
Butterley Hall

Ripley, Derby DE5 3RS

 

Your right to appeal

If you’re still unhappy after we have responded to your complaint, you
have a right to appeal to the Information Commissioner:

 

The Information Commissioner's Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Telephone: 0303 123 1113

Website: [2]www.ico.org.uk

 

Further details of the role and powers of the Information Commissioner can
be found on the Commissioner’s website: [3]http://www.ico.gov.uk

 

There is no charge for making an appeal.

 

Yours sincerely

 

Marie Lloyd-Jones

 

For Louise Taylor - Solicitor & Information Officer

Derbyshire Fire & Rescue Service

Joint Police & Fire Headquarters, Butterley Hall, Ripley DE5 3RS

Main Tel: 01773 305305 | Direct Tel: 01773 305430

 

Marie Lloyd-Jones | Personal Assistant | Derbyshire Fire & Rescue Service
| Butterley Hall | Ripley | DE5 3RS | Tel: 01773 305370 Ext 5370 | Email:
[4][email address]

 

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