Information on facilities management service provision

The request was successful.

Dear Cornwall Fire and Rescue Service,

I would be most grateful if you would provide me, under the Freedom of Information Act, the following information regarding your facilities management approach:
• Which software solution(s) are used to manage your corporate property/assets including facilities management (CAFM)? When is this contract expected to expire and are you expecting to extend or renew this contract?
• What was the actual contract value(s) of each contract?
• Who is the senior officer (outside of procurement) responsible for this contract?
• How are facilities management services (hard FM, soft FM or TFM) handled across your estate?
o If any services are outsourced, which services and to which suppliers?
o What are the start dates and durations of these contracts, and which services are included in each?
o Is there an extension clause in the contract(s) and if so, what is the duration of the extension?
o Has a decision been made yet on whether the contract(s) are being either extended or renewed?
o What is the job title of the senior officer (outside of procurement) responsible for the contract(s)?
• Do you utilise any outsourced helpdesk or FM integrator services? If so, with which supplier(s)?
• Are you looking to commission any estate condition surveys this year?
• Typically what type of fire related safety services would you outsource? FRA’s, Compartmentation Surveys, Fire Strategy Development etc.

Thank you for your help.

Yours faithfully,

Sarah Pritchard

Cornwall Fire and Rescue Service

Thank you for your Freedom of Information (FOI)/Environmental Information
Regulations (EIR) request - Reference FOI-101005946141. In normal
circumstances we will provide a response within 20 working days of
receiving your request. There may be a small number of occasions where we
may need to extend the 20 working day deadline. We will inform you if this
is likely.

Cornwall Council is made up of many different services and additionally,
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We deal with around 2000 FOI/EIR requests for information each year, with
the cost to the Council (not to the customer) ranging between ?25 and ?450
per request. You may be able to find the information by checking previous
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Commercial Services Freedom of Information, Cornwall Fire and Rescue Service

1 Attachment

Information Classification: CONTROLLED

Dear Sarah Pritchard

 

Your request under the Freedom of Information Act 2000/ Environmental
Information Regulations 2004

 

Thank you for your request dated 16 February 2022

 

Please find attached the Council’s response to your request. 

 

We hope that this fully satisfies your enquiry, but should you require
further information at any time please feel free to submit a new request.

 

Cornwall Council is committed to open and transparent government and
provides information to members of the public about all aspects of the
authority. 

 

We deal with around 2000 FOI/EIR requests for information each year, with
the cost to the Council ranging between £25 and £450 per request. You may
be able to find the information by checking previous responses on our
[1]Disclosure Log, the Council’s [2]Publication Scheme, or by checking the
Council’s website at [3]www.cornwall.gov.uk.  

Most of the information that we provide in response to Freedom of
Information requests will be subject to copyright protection. In most
cases the copyright will be owned by Cornwall Council. The copyright in
other information may be owned by another person or organisation, as
indicated in the information itself.

You are free to use any information supplied for your own use, including
for non-commercial research purposes. The information may also be used for
the purposes of news reporting.

If you’re not happy about the outcome of your response, you have the right
to request an Internal Review. This must be done within 40 working days of
the receipt of your response.

 

You can do this by letter or email to the contacts below:

 

Freedom of Information Complaints

Cornwall Council

Room 4N

County Hall

Treyew Road

Truro

TR1 3AY

 

Email: [4][Cornwall Fire and Rescue Service request email]

 

If this does not resolve the matter to your satisfaction, you have the
right to apply directly to the Information Commissioner's Office, their
contact details are:

FOI/EIR Complaints Resolution
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Email: [5][email address]

Yours sincerely
Dhywgh hwi yn hwir

 

Business Support Officer - Cornwall Council |Customer & Business
Operations

[6]Commercialservices[Cornwall Fire and Rescue Service request email]  - [7]http://www.cornwall.gov.uk/

County Hall, Treyew Road, Truro, TR1 3AY

 

Cornwall Council (“the Council”) will use reasonable endeavours to ensure
that the information provided in response to your request is complete,
subject to any information that may be withheld in accordance with the
Act. However, the Council accepts no responsibility for any loss or damage
incurred as a result of you acting on or refraining to act on information
or other material disclosed to you in accordance with your request.

 

 

This e-mail and attachments are intended for above named only and may be
confidential. If they have come to you in error you must take no action
based on them, nor must you copy or show them to anyone; please e-mail us
immediately at [email address]. Please note that this e-mail may
be subject to recording and/or monitoring in accordance with the relevant
legislation and may need to be disclosed under the Freedom of Information
Act 2000 or the Environmental Information Regulations 2004. Security
Warning: It is the responsibility of the recipient to ensure that this
e-mail and any attachments are virus free. The Authority will not accept
liability for any damage caused by a virus.

References

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2. http://www.cornwall.gov.uk/council-and-d...
3. http://www.cornwall.gov.uk/
4. mailto:[Cornwall Fire and Rescue Service request email]
5. mailto:[email address]
6. mailto:Commercialservices[Cornwall Fire and Rescue Service request email]
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